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Added 12 mins ago
UO
Development Coordinator, Corporate & Foundation Relations
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Reports to: One of: Advancement Officer, Associate Director, Manager, Director, Senior Director/Assistant Dean, or Executive Director of Development.
Added 12 mins ago
TM
Client Service Project Manager - Financial Print (2nd Shift)
Toppan Merrill
Toronto, ON
- $20 to $40 CAD / hour
- Full-time
Assist with office events, employee meetings, onboarding activities, and departmental projects.
Added 12 mins ago
SL
Business Development Consultant
Sun Life
Toronto, ON
- Full-time
· Partner with the Recruiting Consultant (RC), DM and Business Development Partner (BDP) to participate at recruiting events, such as career fairs.
Added 12 mins ago
MI
Director - Subadvisory Relationships
MFS Investment Management
Toronto, ON
- Full-time
Organize and coordinate MFS resources for client roadshows, events, due diligences, webinars, recommended list opportunities and strategy updates
Added 12 mins ago
P
Part Time Flex Sales Associate
Pandora
Charlottetown, PE
- $17 to $21.25 CAD / hour
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 27 mins ago
FN
Associate Mortgage Underwriter-Excalibur
First National Financial LP
Toronto, ON
- Full-time
We are hiring an Associate Mortgage Underwriter, Excalibur!
Added 27 mins ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
LinkedIn
Montreal, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 27 mins ago
HS
Sales Associate (Part-Time / Seasonal)
Herschel Supply Company
Burnaby, BC
- Part-time
- Contract
…Herschel Supply Co. Metrotown Store team as a Seasonal Sales Associate. If you thrive on meaningful connections and delivering standout service, this role puts you at the heart of it all.…
Added 27 mins ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 27 mins ago
UO
Associate Registrar, Enrolment Services, Office of the Registrar
University of Calgary
Calgary, AB
- Full-time
The Office of the Registrar is currently seeking a Full-time Limited Term Associate Registrar, Enrolment Services for approximately 6 months.
Added 27 mins ago
HS
Sales Associate (Part-Time / Seasonal)
Herschel Supply Co.
Burnaby, BC
- Part-time
…Herschel Supply Co. Metrotown Store team as a Seasonal Sales Associate. If you thrive on meaningful connections and delivering standout service, this role puts you at the heart of it all.…
Added 57 mins ago
LC
Beauty Manager, Hourly Full Time Day
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Woodstock, ON
- Full-time
Books appointments for events and manages annual incremental event schedule
Added 58 mins ago
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Shipping & Receiving Associate
Lenmark Industries
Leduc, AB
- Full-time
Lenmark is looking for a dependable and motivated Shipping & Receiving Associate to join our warehouse team.
Added 58 mins ago
Supported Independent Living/Health and Wellness
Community Living Central York
Newmarket, ON
REPORTING TO: Manager, Associate Family, Respite Supports & Supported Independent Living Programs
Added 58 mins ago
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Associate Operations Representative – Deposit Processing
RBC
Saanich, BC
- Part-time
As an Associate Operations Representative, you will be responsible for processing routine data entry and on-line input of transactions, using basic understanding of products and processes…
Added 1 hour ago
MI
Account Associate, Commercial Insurance
Masters Insurance | Financial
Ottawa, ON · Kanata, ON
- Full-time
Work Environment: This position offers a dynamic and fast-paced work environment where the Account Associate will be expected to manage multiple tasks simultaneously. The ability to adapt…
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Actively promote and book appointments for in-Store events
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HR
Sales Associate - Eyewear Contract
Holt Renfrew
Toronto, ON
- Full-time
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is…
Added 1 hour ago
P
Part Time Flex Sales Associate
Pandora
Charlottetown, PE
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 1 hour ago
MI
Account Associate, Commercial Insurance
Masters Insurance | Financial
Vaughan, ON
- Full-time
This position offers a dynamic and fast-paced work environment where the Account Associate will be expected to manage multiple tasks simultaneously. The ability to adapt to changing needs…
Added 1 hour ago
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Material Handler
Wolf Steel Ltd
Barrie, ON
- Full-time
Appreciation events, raffles, and team building activities
Added 1 hour ago
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- Full-time
Actively promote and book appointments for in-Store events
Added 1 hour ago
FN
Manager and Team Lead, Third Party Residential Underwriting - BMBE
First National Financial LP
Toronto, ON · East York, ON
- Full-time
…BMBE, the Manager manages a team of Mortgage Underwriters, Associate Mortgage Underwriters, and Mortgage Funders in meeting the goals of the Third Party Residential Underwriting Division.…
Added 1 hour ago
AC
Mechanical Designer
Amaris Consulting | Part of Mantu
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- Full-time
College diploma, associate degree, bachelor’s degree in Mechanical Engineering
Added 1 hour ago
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Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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