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Added 1 day ago
CC
Financial Associate - MFDA
Coast Capital
Richmond, BC
- Full-time
…Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate…
Added 1 day ago
CC
Financial Associate - MFDA
Coast Capital
Victoria, BC
- Full-time
…Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate…
Added 1 day ago
Senior Customer Experience Associate - Sainte Catherine and Guy, Mtl, QC - 26.25 hours/week
Scotiabank
Montreal, QC
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 day ago
SD
Regional Pharmacy Director - 15 month contract
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Hamilton and Niagara region) monitors and
Added 1 day ago
TC
Executive Assistant
The City of Belleville
Belleville, ON
- Full-time
…professionalism. The role regularly participates in and supports sensitive corporate matters and is entrusted with highly confidential information related to personnel matters, volunteer…
Added 1 day ago
FC
Director of Corporate Accounting
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
The Team: You will work closely with Finance leadership, Corporate Accounting, Financial Reporting, and business partners across FCL and the CRS. You will report to the Associate…
Added 2 days ago
CO
Executive Assistant
City of Belleville
Belleville, ON
- $83,128.45 to $98,961.48 CAD / year
- Full-time
…professionalism. The role regularly participates in and supports sensitive corporate matters and is entrusted with highly confidential information related to personnel matters, volunteer…
Added 2 days ago
C
Director, Corporate Accounting
Co-op
Saskatoon, SK
- Full-time
The Team: You will work closely with Finance leadership, Corporate Accounting, Financial Reporting, and business partners across FCL and the CRS. You will report to the Associate…
Added 2 days ago
P
Indirect Tax, Senior Associate
PwC
Vancouver, BC
- Full-time
As an Indirect Tax Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and…
Added 2 days ago
TC
Senior Category Management Specialist
TJX Companies
ON · Mississauga, Ontario
- $76,620 to $107,268 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 2 days ago
A
Receptionist
Altis
Toronto, ON
- $70,000 to $75,000 CAD / year
- Full-time
Exposure to senior leadership, executive meetings, and corporate office operations
Added 2 days ago
P&
Associate Lawyer (Generalist) with 5-8+ years PQE
Paulson & Ferraton Law Office
Wynyard, SK
- Full-time
Paulson & Ferraton Law Office is recruiting an Associate Lawyer for its office in Wynyard, Saskatchewan. The firm has longstanding roots in the community and a general practice serving…
Added 2 days ago
B
Mortgage Specialist Associate
BMO
Ottawa, ON
- Full-time
…marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory…
Added 2 days ago
A&
Senior Associate - Transaction Advisory - Commercial Due Diligence - Canada
Alvarez & Marsal
Toronto, ON
- $125,000 CAD / year
- Full-time
…services to a variety of diverse industries. A&M TAG is seeking a Senior Associate to bring their energy, passion, and expertise to help our clients get the answers they need to get the…
Added 2 days ago
RC
Equity Research Associate - Energy
Roth Capital Partners
AB
- Full-time
Roth Canada is seeking a motivated, detail-oriented Equity Research Associate to support a Senior Energy Research Analyst covering Canadian oil and gas producers. This opportunity combines…
Added 2 days ago
RC
Equity Research Associate - Energy
Roth Canada
AB · Alberta, Canada
- Full-time
Roth Canada is seeking a motivated, detail-oriented Equity Research Associate to support a Senior Energy Research Analyst covering Canadian oil and gas producers. This opportunity combines…
Added 2 days ago
Associate Team Lead - Peterborough Kawartha Centre, Peterborough , Ontario
Scotiabank
Peterborough, ON
The Associate Team Lead, Business Banking, is responsible for supporting the Team Lead, Business Banking with the Business Banking (BB) market strategy by leading, overseeing, and providing…
Added 2 days ago
MP
Equity Research Associate - Energy
MKM Partners
Alberta Beach, AB
- Full-time
Roth Canada is seeking a motivated, detail-oriented Equity Research Associate to support a Senior Energy Research Analyst covering Canadian oil and gas producers. This opportunity combines…
Added 2 days ago
TS
Investment Banking Associate, Power & Utilities
TD Securities
Toronto, ON
- Full-time
…work on various integrated teams comprised of capital markets, corporate finance and mergers and acquisitions professionals that will provide you with the necessary skills to succeed in…
Added 2 days ago
CG
Investment Banking Analyst
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
Our Canadian operation is currently looking for an Analyst or Associate to join our Diversified Investment Banking group in Toronto. Analysts in this group are generalists, gaining…
Added 2 days ago
B
Mortgage Specialist Associate
BMO
Kingston, ON
- Full-time
…marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory…
Added 2 days ago
ST
Senior Operations Associate
SS&C Technologies
Toronto, ON
- Full-time
Perform verification and processing of Corporate Actions
Added 2 days ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…investment funds. A Fund of Funds Genesis Portfolio Operations (FOF) Senior Associate will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross…
Added 3 days ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…investment funds. A Fund of Funds Genesis Portfolio Operations (FOF) Senior Associate will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross…
Added 3 days ago
T
Investment Banking Associate, Power & Utilities
TD
Toronto, ON
- Full-time
…work on various integrated teams comprised of capital markets, corporate finance and mergers and acquisitions professionals that will provide you with the necessary skills to succeed in…

Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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