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Added 8 mins ago
UO
Applications Technical Lead
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
The Incumbent provides senior level technical expertise and direction in the area of Enterprise Integrations and is a recognized technical subject matter expert throughout the ecosystem of…
Added 8 mins ago
CT
Senior BI Analyst
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
As a Senior BI Analyst, you will play a key role in transforming data into actionable business insights. You will work across the full analytics lifecycle, partnering with business…
Added 8 mins ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Added 23 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
…Services. The incumbent will act in an advisory capacity to the senior police staff and Chief of Police in matters of research and analysis, policy, and risk management for the…
Added 23 mins ago
Q
Senior GRC Analyst
Quantexa
Toronto, ON
- $116,000 to $146,000 CAD / year
- Full-time
It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping…
Added 23 mins ago
HA
Senior Data Analyst
HR Associates
Toronto, ON
- Temporary
We are currently recruiting an experienced Senior Data Analyst for our client in the public sector, for up to 12 months.
Added 23 mins ago
S
Senior Security Analyst
SAP
Toronto, ON
- Full-time
SAP Enterprise Cloud Services is looking for a Senior Security Specialist with a strong technological and security background across the stack. Your focus topic will be Security Incident…
Added 23 mins ago
EC
Vice President, Enterprise Services
ethree Consulting
St. John's, NL
- Full-time
Experience conceptualizing and executing strategies that advance cross-organizational priorities, including in the areas of information technology, data and analytics.
Added 23 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 23 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Translate complex data into clear, actionable recommendations for senior leadership
Added 23 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
They provide leadership for technology strategy, infrastructure, business systems, cybersecurity, data governance, digital transformation, and artificial intelligence.
Added 23 mins ago
A
Industrial Engineer
adidas
Brantford, ON
- Full-time
Improve leadership’s decision-making by providing recommendations based on data (e.g., models, reporting, analytics, layouts, etc…)
Added 23 mins ago
HS
Senior Software Engineer
Henry Schein Canada
Surrey, BC
- Full-time
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with…
Added 23 mins ago
BS
Bilingual Analyst, Financial Operations
Bilingual Source
Markham, ON
- $65,000 to $75,000 CAD / year
- Full-time
Our client is seeking a Bilingual Senior Analyst, Financial Operations to join a collaborative finance team supporting a complex, multi-entity financial services environment. This is an…
Added 23 mins ago
SC
Director Talent Acquisition
Sonepar Canada
Surrey, BC
- Full-time
…branding, sourcing, selection, recruitment technology, governance, analytics, and continuous improvement, while leading and developing the Talent Acquisition…
Added 23 mins ago
TE
Sales Manager
Talentfoot Executive Search
Montreal, QC
- Full-time
…process that enables the team to succeed. Working closely with senior leadership, this role offers the opportunity to develop sales talent, strengthen commercial operations, and directly…
Added 23 mins ago
Sr. Competitive Systems Designer (Apex Legends)
Electronic Arts
Vancouver, BC
Senior Systems Designer – Competitive Systems
Added 23 mins ago
HS
Senior Software Engineer
Henry Schein
Surrey, BC
- Full-time
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with…
Added 23 mins ago
C
Senior Account Manager
Citylitics
Toronto, ON
- Full-time
…intelligence. The platform integrates seamlessly with CRMs, ERPs, and data lakes, embedding actionable insights directly into sales workflows so teams can prioritize the right pursuits and…
Added 23 mins ago
E
Senior Manager, Digital Strategy & Operations
Equinix
Toronto, ON
- Full-time
The Senior Manager, Strategy & Operations sits within the DIO Office of the COO (DCOO) and leads strategic projects across DIO, spanning planning, strategy, operations, and finance. This…
Added 23 mins ago
M
RQ11656 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Assist with planning and creating test data as it relates to each test phase
Added 38 mins ago
Sr. Tech. Strategy Analyst
Rogers Communications
Toronto, ON
The Senior Technology Strategy Analyst will be responsible for supporting Technology Strategy in all aspects of long-term strategic planning initiatives. This role is suited to a…
Added 38 mins ago
Senior Data Engineer
Capgemini
Calgary, AB
We are seeking an experienced Databricks Data Engineer to design, develop, and maintain scalable data pipelines and cloud-based data platforms. The ideal candidate will have strong…
Added 38 mins ago
MF
AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…is ideal for someone who wants to combine agentic creation, data, development, and operational impact in a fast-moving sales environment. You’ll be part of a team of analysts and data…
Added 38 mins ago
WhereTo - Senior Product Manager - Canada, Virtua
Flight Centre
Canada
WhereTo is seeking an innovative and results-driven Senior Product Manager to help shape the future of business travel. As part of a nimble, startup-minded team within Flight Centre Travel…

Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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