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Added 15 mins ago
SH
Personal Support Worker
SE Health
Prince Edward, ON
- Part-time
…exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being…
Added 15 mins ago
S
In Store Bakery - Manager Bakery
Sobeys
St. Thomas, ON
- Full-time
…fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, while adhering to all Food…
Added 15 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 15 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
Added 16 mins ago
GC
Duty Supervisors - Paramedic Services (Permanent, Part-time)
Grey County
Owen Sound, ON
- Part-time
We are proud to offer competitive wages and an attractive total compensation package. We support learning and continuous employee development, and champion career progression for our…
Added 16 mins ago
Business Development Manager- Maintenance and Janitoral Services - West
United Services Group
Red Deer, AB · Edmonton, AB · Calgary, AB
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
Added 30 mins ago
CS
Culinary Manager
Cogir Senior Living
Burlington, ON · Kitchener, ON · Milton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Briarfield Gardens
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
Added 30 mins ago
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Senior Chemical Process Engineer
Saltworks Technologies
Richmond, BC
- $110,000 to $150,000 CAD / year
- Full-time
Saltworks is a 2025 Technology Fast 50 company and an EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 30 mins ago
ST
Senior IT Systems Specialist
Saltworks Technologies
Richmond, BC
- $110,000 to $140,000 CAD / year
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 30 mins ago
ST
Pilot Plant Engineer
Saltworks Technologies
Richmond, BC
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 46 mins ago
BS
Social Media Strategist (Founder Content)
Brodie Sports Group
Toronto, ON
- $90,000 to $140,000 CAD / year
- Full-time
You're a YouTube strategist first and a team lead second. You'll own the channel's growth and run the people who make it, reporting directly to our CEO. The right person has grown a channel…
Added 46 mins ago
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Manufacturing Engineer
Actalent
Oshawa, ON
- $45 to $55 CAD / hour
- Contract
Lead dimensional problem-solving activities related to dimensional requirements, manufacturing processes, and final vehicle status quality.
Added 46 mins ago
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Process Engineer - SMT Support
Evertz
Burlington, ON
- Full-time
Lead root cause investigations for yield, quality, and reliability issues using structured problem-solving techniques
Added 46 mins ago
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Technology Manager
Skip
Oakville, ON
- Full-time
Just Eat Takeaway is seeking a Technology Manager to lead and grow the Delivery as a Service team (DaaS) within our Logistics Pillar (Logistics Services).
Added 1 hour ago
NM
Mine Planner - Mid Term
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful…
Added 1 hour ago
TU
Undergraduate Admissions Coordinator
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Participates in and when appropriate takes a lead coordination role in projects and initiatives aimed at updating and improving admissions policies, pra
Added 1 hour ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Part-time
The Engineering Manager leads a multidisciplinary team responsible for project engineering, process engineering, training systems and technical documentation, and engineering support for…
Added 1 hour ago
ML
Manager, Social Impact
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…Security, the Manager, Social Impact is part of a small dynamic team that collaborates with thought leaders to drive structural solutions to food insecurity and meaningfully engage…
Added 1 hour ago
ML
MRO Coordinator
Maple Leaf Foods Inc
ON · Hannon, ON
- $47,000 to $69,000 CAD / year
- Part-time
The Coordinator has good leadership and communication skills, works well in a team environment, is responsible and is open to change. The person is structured, results oriented and quality…
Added 1 hour ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Part-time
The Coordinator has good leadership and communication skills, works well in a team environment, is responsible and is open to change. The person is structured, results oriented and quality…
Added 1 hour ago
ML
Sr. Demand Planner
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…and expert data analysis are exhibited by the Demand Planning team…
Added 1 hour ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Continuous Improvement Manager will lead the onsite Lean Production System (LPS) program, acting as the key driver to advance the plant’s operational maturity across all facets of the…
Added 1 hour ago
ML
FSQA Team Lead
Maple Leaf Foods Inc
ON · Hannon, ON
- $62,000 to $91,000 CAD / year
- Part-time
The FSQA Team Leader at the Heritage facility is responsible for ensuring the effective functioning of the food safety programs through task review, verification, and monitoring activities,…
Added 1 hour ago
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Head of Consumer Segment, NAM (Canada)
Xe.com
Canada
- Full-time
Build, lead and develop a high-performing team and create clear cross-functional accountability across regional and global stakehold
Added 1 hour ago
X
Director SMB Digital Growth - B2B Payments
Xe.com
Canada
- Full-time
Owning the full SMB customer lifecycle - from inbound lead generation and qualification to activation, retention, and upsell.

Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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