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Added 20 days ago
DI
Specialist, Actuarial
Definity Insurance Company
Toronto, ON
- Full-time
Strong programming capabilities in Python, R, SAS, SQL, or similar analytical tools.
Added 20 days ago
TA
Decision Science Specialist
Transat AT
Montreal, QC
- Full-time
Advanced proficiency in SQL and Python for data extraction, transformation, analysis, and model development; knowledge of R, Spark, or similar technologies is considered an asset.
Added 20 days ago
M
Senior Software Engineer, Device & Data Platform
Mecka
Richmond Hill, ON
- $180,000 to $210,000 CAD / year
- Full-time
5+ years of software engineering experience, including strong backend programming and operating production services in a language such as Python, Go, or TypeScript.
Added 20 days ago
AT
Decision Science Specialist
Air Transat
Montreal, QC
- Full-time
Advanced proficiency in SQL and Python for data extraction, transformation, analysis, and model development; knowledge of R, Spark, or similar technologies is considered an asset.
Added 20 days ago
C
Sr. Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
…way that people bank. As an Technical Lead for Application Developer, you’ll be leading the design and development and be the SME in developing, testing, and supporting the implementation…
Added 20 days ago
Staff Consultant - Risk Consulting - Actuarial
EY
Toronto, ON
Experience with Excel VBA, SQL, Python, R or actuarial modelling software.
Added 20 days ago
Senior Financial Analyst
Leons Furniture Limited
Toronto, ON
Strong programming skills (SQL required; Python, R) is an asset.
Added 20 days ago
MP
Lead Data Engineer - Temporary Assignment up to 18 months
Municipal Property Assessment Corporation
Pickering, ON
- Temporary
7+ years of progressive development experience in a senior technical capacity
Added 20 days ago
CO
Manager, Geographic Information Systems (GIS)
City of North Vancouver
North Vancouver, BC
- $128,520 to $151,200 CAD / year
- Full-time
…collection tools. You also have working knowledge of FME, spatial SQL, Python and API-based system integration, and familiarity with Microsoft 365. You understand municipal operations,…
Added 20 days ago
W
Senior Data Migration Specialist
WELLSTAR
Remote, Canada
- Full-time
- Remote
Reporting to the Director of Implementations, we are hiring a Senior Data Migration Specialist to join our Implementations team. As our new Senior Data Migration Specialist, you will be the…
Added 20 days ago
GO
Senior Research and Data Analyst
Government of New Brunswick
Fredericton, NB
- Full-time
Demonstrated proficiency in at least one statistical or analytical programming language (for example R, Python, SAS, Stata, or SPSS) and in SQL.
Added 20 days ago
HP
Sr Manager, Business Analytics
Hill's Pet Nutrition
Toronto, ON
- $143,100 to $166,950 CAD / year
- Full-time
…machine learning algorithms, and data modeling techniques using Python, R, and SQL to address key business…
Added 21 days ago
TC
Oracle Database Administrator
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Collaborate with application development teams on data modeling, schema design, and deployment of complex PL/SQL packages, procedures, triggers, and views.
Added 21 days ago
S
Senior Application Support Engineer (m/f/d)
Solactive
Toronto, ON
- Full-time
Execute database changes and optimise SQL queries.
Added 21 days ago
Pricing and Yield Analyst
Flair Airlines Ltd.
Toronto, ON
Advanced Microsoft Excel proficiency is required; familiarity with SQL or Python is an asset.
Added 21 days ago
Senior Software Engineer – DevTest / QA Automation
Kaseya Careers
Toronto, ON
Kaseya is seeking a Senior Software Engineer – DevTest / QA Automation to design, build, and maintain robust automated testing capabilities across enterprise software platforms.
Added 21 days ago
OS
Business and Market Data Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
…Present research findings to the Division management team, senior staff, policy project leads and/or committees (i.e. CSA) and address questions and/or defend…
Added 21 days ago
T
Senior Specialized Finance Analyst
TD
Toronto, ON
- Full-time
Strong working knowledge of the Microsoft Office suite of products, with experience using SQL or Python to analyze large and complex datasets
Added 21 days ago
RB
Director, DevOps Insights
Royal Bank of Canada
Toronto, ON
- Full-time
…and data science team that turns this telemetry into answers senior and executive leadership act on. What is AI adoption costing us, what is it returning, where is developer productivity…
Added 21 days ago
U
Statistical Assistant
UNESCO
Montreal, QC
- From $53,996 CAD / year
Calculate indicators for the assigned portfolio using existing programmes and standard statistical software (Python, R, SQL or Stata as applicable), following documented methodology.
Added 21 days ago
CO
Manager, Geographic Information Systems (GIS)
City of North Vancouver
North Vancouver, BC
- Full-time
…collection tools. You also have working knowledge of FME, spatial SQL, Python and API-based system integration, and familiarity with Microsoft 365. You understand municipal operations,…
Added 21 days ago
SH
Applied AI Software Engineer
SE Health
Markham, ON
- Full-time
Develop AI-powered applications, services, agents, and APIs using Python and TypeScript/Node.js, and approved frameworks, models, and cloud services.
Added 21 days ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
Au sein du service des données de Mistplay, l'analyste de données sénior I, Produit jouera un rôle crucial dans l'amélioration de la performance commerciale de Mistplay grâce à une analyse…
Added 21 days ago
AG
Analyst, Data Management & Visualization
Adelphi Group
Toronto, ON
- Full-time
Working knowledge of SQL, and ideally Python or another data manipulation language.
Added 21 days ago
AG
Supervisor, Marketing Science
Adelphi Group
Toronto, ON
- Full-time
Manage, mentor, and develop Analysts and Senior Analysts.

Solactive

Senior Application Support Engineer (m/f/d)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence.

This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Join our motivated international team at Solactive
FinTech Excellence: Experience FinTech excellence at Solactive
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture
Special Benefits: Job ticket, access to Corporate Benefits, modern office space with ergonomic set-up, employee lounge, and free beverages and fruits
Community & Networking: Engage in our various networking events
Professional Development: Grow both personally and professionally through our diverse training offers

Your Application

This role sounds like you? Then we look forward to receiving your application. Please make sure to also upload your CV, a cover letter is not compulsory. If you have any further questions just drop us an email at careers@solactive.com

Want to know more about life at Solactive? Visit Work@ Solactive

Please Note

No artificial intelligence (AI) is used in the screening, assessment, or selection of candidates for this position.

Solactive does not charge candidates any fees at any stage of the recruitment process and will never request payment for CV enhancement, interviews, training, equipment, or other recruitment-related services. Please be cautious of fake profiles or fraudulent messages claiming to represent Solactive. If you are unsure whether a communication is legitimate, contact us at careers@solactive.com.

Solactive does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any cooperation request must be addressed directly to People & Culture. Costs related to unsolicited CVs or candidate profiles will not be covered by Solactive.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications, monitor Linux environments, resolve incidents, and manage tickets and service requests through to resolution. Improve platform stability and operational processes through troubleshooting, monitoring, automation, documentation, stakeholder coordination, and mentoring.

Requirements

Requires 5+ years of application, production, or technical support experience in financial markets, including experience with trading platforms, market-data systems, or other real-time applications. Candidates should have strong Linux and SQL skills, knowledge of market connectivity, trade lifecycle processes, monitoring tools, APIs, distributed systems, and incident, change, and release management.

Skills

Linux Administration And Troubleshooting
Advanced SQL
Application Support
Production Support
Incident Management
Market Connectivity
Trading Platforms
Market-Data Systems
Trade Lifecycle Processes
Monitoring Tools
APIs
Distributed Systems
Database Management
Bash
Python
Change And Release Management

Benefits

Job Ticket
Corporate Benefits
Modern Office Space
Ergonomic Workspace
Employee Lounge
Free Beverages And Fruit
Networking Events
Professional Development And Training

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Financial Markets
Trading Platforms
Market-Data Systems
Market Connectivity
Trade Lifecycle
Linux
SQL
ELK
Kibana
Grafana
APIs
Distributed Systems
Job Schedulers
System Integrations
Incident Management
Change Management
Release Management
ITIL
Bash
Python
DevOps
SRE
Market-Making
Derivatives
Multi-Asset Trading
Monitoring
Automation
Root-Cause Analysis

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