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Added 7 mins ago
M
Data Specialist
McKesson
Mississauga, ON
- Full-time
Partner with Forward Deployed Engineer, business stakeholders, product teams, and analytics teams to translate business requirements into scalable data solutions.
Added 20 mins ago
D-
Chef d'Équipe DevOps
DELAN - IT Talent Solutions
Ottawa, ON
- Full-time
Lead the Platform Operations team and ensure overall performance
Added 20 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $150,000 CAD / year
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 20 mins ago
AS
Cloud DevOps Engineer – Health
Alquemy Search & Consulting
Vancouver, BC
- Full-time
We are seeking a Cloud DevOps Engineer to join the Health Team. This role will focus on provisioning and maintaining Azure infrastructure, supporting Kubernetes-based applications, and…
Added 20 mins ago
BI
Technical Sales Engineer - TrueLight Machine Vision
BOS Innovations Inc.
London, ON
- $90,000 to $110,000 CAD / year
- Full-time
This Technical Sales Engineer owns the go-to-market for TrueLight's AI inspection platform, starting with 3D-AI Weld Inspection and expanding to additional inspection applications and…
Added 20 mins ago
FG
Founding Robotics Engineer – Autonomous Golf Mowers
Foxbridge Golf Club
Toronto, ON
- Full-time
We are starting from the ground up and looking for a talented, entrepreneurial Robotics Engineer to lead the technical development of this project from concept to working prototype.
Added 20 mins ago
HP
Sr Manager, Business Analytics
Hill's Pet Nutrition
Toronto, ON
- $143,100 to $166,950 CAD / year
- Full-time
…leadership to Canadian Data Analyst and Business Intelligence…
Added 22 mins ago
BI
Technical Sales Engineer - TrueLight Machine Vision
BOS Innovations
London, ON
- Full-time
This Technical Sales Engineer owns the go-to-market for TrueLight’s AI inspection platform, starting with 3D-AI Weld Inspection and expanding to additional inspection applications and…
Added 22 mins ago
E
Full Stack Engineer, SE3
eBay
Toronto, ON
- Full-time
We are seeking a Full Stack Engineer with to help redefine and elevate the Goldin platform. In this role, you’ll work across the stack, collaborating with high-velocity teams to design,…
Added 50 mins ago
S
Senior Application Support Engineer (m/f/d)
Solactive
Toronto, ON
- Full-time
Partner with development, infrastructure, and business teams to maintain platform stability.
Added 50 mins ago
KG
Senior Java Low Latency Developer
K&K Global Talent Solutions INC.
Mississauga, ON
- Full-time
…Access (DMA) platforms. This role is ideal for a highly skilled engineer with a strong background in low-latency trading systems, financial markets technology, and modern Java…
Added 1 hour ago
T
Senior Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Securities Payments Workflow Technology team is looking for an application engineer to implement solutions in alignment with the firm’s technology strategy. The team is responsible for…
Added 1 hour ago
AI
Software Architect
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are building a highly secure and scalable cloud-native platform for non-human identity governance. We are looking for a Software Architect to define and implement the technical…
Added 1 hour ago
TC
Forward deployed Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
We are seeking a highly skilled Forward Deployed Engineer to work closely with business stakeholders and engineering teams to design, build, and deploy AI-powered data solutions. The ideal…
Added 1 hour ago
TC
GCP Infrastructure & Cloud SRE Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Build and manage enterprise-scale cloud platforms on Google Cloud Platform (GCP).
Added 1 hour ago
DevOps Developer, AI Automation
Stay22
Montreal, QC
We are searching for a Platform Engineer with strong Devops and SRE experience to join our growing Platform team. You will also drive the adoption of agentic AI across the platform,…
Added 1 hour ago
Senior Software Engineer – DevTest / QA Automation
Kaseya Careers
Toronto, ON
…and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and…
Added 1 hour ago
I
Senior System Administrator
ICES
Toronto, ON
- Contract
Added 1 hour ago
JT
Technical Program Manager
Jobility Talent Solutions
Toronto, ON
- Contract
Comfortable engaging in technical conversations with engineering teams on topics like infrastructure, migrations, platform services, and cloud cost/operations, without needing to be a…
Added 1 hour ago
MF
Cloud Platform Engineer
MTY Food Group
Montreal, QC
- Full-time
We are seeking a skilled and proactive Cloud Platform Engineer to manage, monitor, and optimize our Amazon Web Services (AWS) and Google Cloud Platform (GCP) environments. This role will be…
Added 1 hour ago
V
Instrument Operator Technician (6 Month Contract)
VitalBio
Oakville, ON
- Full-time
…electromechanical prototypes. This is not a passive role; it requires an engineer’s mindset to spot anomalies, a coder’s logic to automate tasks, and a scientist’s rigour regarding data…
Added 2 hours ago
IC
Senior System Administrator
ICES Central
Toronto, ON
- Full-time
- Temporary
Added 2 hours ago
MF
Senior Frontend Engineer
Magnet Forensics
Canada
- Full-time
The AppLogic Team builds core software for the Graykey platform, which Law Enforcement and Government Agencies use to extract data from mobile devices. The AppLogic UI is where examiners do…
Added 2 hours ago
SS
Senior Software Developer, AI Solutions
System Soft Technologies
Quebec, QC
- Full-time
client is looking for a senior software engineer - a builder first - for our AI Solutions team. This is a hands-on development role, not machine-learning research: you’ll build production…
Added 2 hours ago
Principal Network Engineer
Hasbro
Montreal, QC
We seek a Principal Network Engineer to serve as the technical lead for our enterprise network transformation. This is the highest-level individual contributor role on the Network…

Solactive

Senior Application Support Engineer (m/f/d)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence.

This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Join our motivated international team at Solactive
FinTech Excellence: Experience FinTech excellence at Solactive
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture
Special Benefits: Job ticket, access to Corporate Benefits, modern office space with ergonomic set-up, employee lounge, and free beverages and fruits
Community & Networking: Engage in our various networking events
Professional Development: Grow both personally and professionally through our diverse training offers

Your Application

This role sounds like you? Then we look forward to receiving your application. Please make sure to also upload your CV, a cover letter is not compulsory. If you have any further questions just drop us an email at careers@solactive.com

Want to know more about life at Solactive? Visit Work@ Solactive

Please Note

No artificial intelligence (AI) is used in the screening, assessment, or selection of candidates for this position.

Solactive does not charge candidates any fees at any stage of the recruitment process and will never request payment for CV enhancement, interviews, training, equipment, or other recruitment-related services. Please be cautious of fake profiles or fraudulent messages claiming to represent Solactive. If you are unsure whether a communication is legitimate, contact us at careers@solactive.com.

Solactive does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any cooperation request must be addressed directly to People & Culture. Costs related to unsolicited CVs or candidate profiles will not be covered by Solactive.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications, monitor Linux environments, resolve incidents, and manage tickets and service requests through to resolution. Improve platform stability and operational processes through troubleshooting, monitoring, automation, documentation, stakeholder coordination, and mentoring.

Requirements

Requires 5+ years of application, production, or technical support experience in financial markets, including experience with trading platforms, market-data systems, or other real-time applications. Candidates should have strong Linux and SQL skills, knowledge of market connectivity, trade lifecycle processes, monitoring tools, APIs, distributed systems, and incident, change, and release management.

Skills

Linux Administration And Troubleshooting
Advanced SQL
Application Support
Production Support
Incident Management
Market Connectivity
Trading Platforms
Market-Data Systems
Trade Lifecycle Processes
Monitoring Tools
APIs
Distributed Systems
Database Management
Bash
Python
Change And Release Management

Benefits

Job Ticket
Corporate Benefits
Modern Office Space
Ergonomic Workspace
Employee Lounge
Free Beverages And Fruit
Networking Events
Professional Development And Training

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Financial Markets
Trading Platforms
Market-Data Systems
Market Connectivity
Trade Lifecycle
Linux
SQL
ELK
Kibana
Grafana
APIs
Distributed Systems
Job Schedulers
System Integrations
Incident Management
Change Management
Release Management
ITIL
Bash
Python
DevOps
SRE
Market-Making
Derivatives
Multi-Asset Trading
Monitoring
Automation
Root-Cause Analysis

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