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Added 20 mins ago
PL
Marketing Assistant
People's Light
AB
- Full-time
Reports To: Director of Marketing, Sales, and Patron Engagement
Added 20 mins ago
PL
Front of House and Hospitality Manager
People's Light
AB
- Full-time
Reports To: Director of Marketing, Sales, and Patron Engagement
Added 20 mins ago
MN
Event Producer, B2B
Mosaic North America
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- Full-time
…Event Managers and Event Coordinators, while supporting the Director to ensure the delivery of all business requirements and driving organic…
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Sales Associate
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AB · Edmonton, AB
- Full-time
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SL
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- Full-time
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Added 3 hours ago
MP
Product Manager, Rare Disease, Canada
Medison Pharma
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- Full-time
…collaboration with cross-functional partners and the Business Unit…
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C
Temporary Support Associate
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Vancouver, BC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 4 hours ago
C
Temporary Sales Associate
Coach
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- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
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C
Acting Assistant Store Manager I
Coach
Calgary, AB
- Full-time
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Added 4 hours ago
C
Temporary Sales Support Associate
Coach
Tsawwassen, BC
- Part-time
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Added 5 hours ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
…strategic, operational, and financial goals established by the Director of Food and…
Added 5 hours ago
J
Account Manager
JobsMedia.io
Montreal, QC
- Full-time
We are looking for an exceptional individual for the role of Account Director, capable of adapting with ease, influencing others, and building strong relationships in the Montreal area.
Added 5 hours ago
TN
Digital Marketing Coordinator
The Niagara Parks Commission
Niagara Falls, ON
- Full-time
Reporting to the Director, Sales, Marketing and Communications, the Digital Marketing Coordinator is responsible for combining the art of content strategy, management and web design to…
Added 5 hours ago
Service Account Executive - Building Automation Systems
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DW
Senior Marketing Project Manager
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AB · Edmonton, AB
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Added 5 hours ago
WC
Community Relations Manager
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White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Added 6 hours ago
AI
Human Resources Business Partner
ATS Industrial Automation
Woodbridge, ON
- Full-time
This position reports to the Director of Human Resources. This individual will provide human resources support for specific client groups and disciplines within the Industrial Automation –…
Added 6 hours ago
N
Regional Sales Manager - Central Region
Nexans
Markham, ON
- Full-time
As a Regional Sales Manager Central Region, you will report directly to the National Sales Director, Connect.
Added 6 hours ago
TW
Sales Associate
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Rocky View No 44, AB · Rocky View County, AB
- Full-time
…we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within…
Added 6 hours ago
N
Manager, Community Relations and Retail Operations
Northwestel
Yellowknife, NT
- Full-time
Reporting to the Director, Integrated Marketing, this position is responsible for leading Northwestel’s Yellowknife retail operation while supporting customer growth, local marketing…
Added 6 hours ago
W
Financial Controller
Winchesters
Toronto, ON
- $150,000 to $160,000 CAD / year
- Full-time
…forward. The CFO would like to see individuals coming from director and controllership positions in the property management sector. They are open to different asset classes but you will…
Added 7 hours ago
A
Event Producer, B2B
Acosta
Toronto, ON
- Full-time
…Event Managers and Event Coordinators, while supporting the Director to ensure the delivery of all business requirements and driving organic…
Added 8 hours ago
C
Service Account Executive - Building Automation Systems
Convergint
Calgary, AB
- Full-time
…understanding of our customers’ needs while securing service sales opportunities. As a Service Account Executive, you are a part of a dynamic sales team that allows you to grow as…
Added 8 hours ago
RG
DIRECTOR OF SALES AND OPERATIONS
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- Full-time
We are seeking a results-driven Director of Sales & Operations to lead and optimize performance across our 4 retail stores (3 brands – Gallery 1 Furniture, Ashley HomeStore, Worldwide…

Solink

Director, Deployment Operations

Remote, Canada

Remote

$156,696 to $195,870 CAD / year · Full-time

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Job details

Pay: $156,696 to $195,870 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 5, 2026

Original job description

Director, Deployment Operations

Level: M4 | Proficient
Location: Ottawa, ON | Hybrid
Reports To: Victoria Wnek, VP, Operations
Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 35,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

As Director, Deployment Operations, you'll own Solink's end-to-end sales-to-deployment operating model, from the moment a deal closes to the point a customer is live, supported and generating recurring revenue. Our Deployment function has grown in scale, complexity and strategic importance, and this role exists to lead it into its next chapter.

You'll lead a team across three focus areas: Deployment Execution, Optimization & Automation, and Operations Enablement. You'll be accountable for the overall function and driving major automation and process-improvement initiatives and partnering with senior leaders across the organization to improve planning, quality, scalability and accountability.

This is an opportunity for an operations leader who's energized by building systems that scale, raising the bar on execution and connecting operational performance directly to ARR growth.

What You’ll Do

Own the sales-to-deployment operating model: Define and continuously improve how work flows from Sales through Deployment to Support, including handoffs, planning, capacity, quality standards and accountability at every stage.
Lead and develop a high-performing leadership team: Lead Managers across Deployment Execution, Optimization & Automation, and Enablement & Cross-Functional. Set clear goals, coach for growth and build a leadership bench that can scale with the business.
Drive operational transformation: Lead major automation, tooling and process-improvement initiatives that increase throughput, reduce cycle time and improve the customer deployment experience.
Deliver on ARR: Ensure deployments are executed on time and at quality so that contracted revenue converts to recurring revenue predictably. Own the metrics, forecasting and reporting that connect operations to financial outcomes.
Partner across the organization: Work closely with senior leaders in Sales, Customer Success, Support, Product and Finance to align on planning, resolve cross-functional friction and make Deployment a strategic lever for the business.
Establish governance and operational rigour: Set the standards, SOPs, KPIs and reporting cadence that give leadership clear visibility into deployment health, capacity and risk.
Oversee partner and field strategy: Guide how Solink works with installation partners and field resources, including partner enablement, performance management and relationship health.
Serve as the senior escalation point: Own resolution of high-impact customer and operational escalations, and turn recurring issues into systemic fixes.

Role Expectations

This is an M4 level role. At Solink, individuals at this level serve as a strategic advisor within a department, who is confident acting as their executive leader’s right hand within their functional area and is able to set cross-functional direction in collaboration with departments within the organization.

In this role, you'll be expected to:

Set the vision and multi-quarter roadmap for the Deployment function and translate it into clear priorities for your managers.
Operate with a high degree of autonomy, making decisions that shape how the function runs and how it interacts with the rest of the business.
Influence senior stakeholders across functions, building alignment on shared goals, processes and trade-offs.
Balance near-term delivery with long-term investment in automation, tooling and scalability.
Build a culture of ownership, quality and continuous improvement across the Deployment team.

What success looks like:

Deployment cycle times, on-time delivery and quality metrics improve measurably, and ARR from new deals is realized faster and more predictably.
Key automation and process-improvement initiatives are delivered, reducing manual effort and allowing the function to scale without proportional headcount growth.
Sales, Deployment, Support and other partners operate from a shared planning model with clear handoffs, visible accountability and fewer escalations.

What You Bring

Must-Have:

8+ years in operations, deployment, implementation or professional services, including 3+ years leading managers or multi-team functions.
A proven track record of designing and scaling an end-to-end operating model in a high-growth B2B technology, SaaS or hardware-enabled services environment.
Demonstrated success leading process-improvement and automation initiatives with measurable impact on efficiency, quality or revenue.
Strong analytical and business acumen, with experience owning KPIs, capacity planning and operational reporting tied to financial outcomes such as ARR.
Excellent cross-functional leadership and communication skills, with the credibility to influence senior leaders and drive alignment.

Nice-to-Have:

Experience in physical security, video surveillance, IoT or other field-deployed technology.
Experience managing installation partner or channel networks across multiple regions.
Familiarity with operations tooling and automation platforms (e.g., Salesforce, HubSpot, NetSuite, Asana, Jira, n8n or similar).
Background in Lean, Six Sigma or other formal continuous-improvement methodologies.

Security Requirements

Candidates must undergo a criminal records check upon hire;
Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
Be willing to comply with Solink’s own security policies and standards.

Compensation

The compensation range for this role is $156,696-195,870 CAD and includes a base salary plus a performance-based variable component.

We determine compensation based on the experience, skills, and impact you bring to the role.

For this position, we are hiring within the Proficient range. Candidates in this range will demonstrate the ability to serve as a strategic advisor within their department, confidently acting as the senior leader's right hand within their functional area and setting cross-functional direction in collaboration with other departments across the organization.

Our Values

We do things the Solink way:

Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words - they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full-time, permanent employee has a stake in our growth.
Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
Candid culture: Clear expectations, honest feedback, and no politics.
Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

Intro call with our Talent Team
Behavioural interview with a member of People & Culture
Hiring Manager interview with this role's manager
Cross-functional panel interview
Reference Checks
Offer & onboarding 🎉

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.

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More about this job

Responsibilities

The Director of Deployment Operations will own the end-to-end sales-to-deployment operating model, driving automation and process improvements to ensure efficient customer onboarding. They will lead a high-performing team across deployment execution, optimization, and enablement while partnering with senior leadership to align operational performance with ARR growth.

Requirements

Candidates must have 8+ years of experience in operations, deployment, or professional services, with at least 3 years in a leadership role. A proven track record of scaling operating models in high-growth B2B SaaS or hardware-enabled environments is required.

Skills

Operations management
Deployment strategy
Process improvement
Automation
Capacity planning
Cross-functional leadership
SaaS
KPI management
Change management
Strategic planning
Team leadership
Operational excellence
Data-driven decision making
Stakeholder management
Project management
Financial acumen

Benefits

Health insurance
Dental insurance
Health spending account
Wellness support
Equity
Performance-based variable compensation

Visa sponsorship

Not detected in the job text

Hiring contact

Victoria Wnek

Keywords

Operations
Deployment
SaaS
B2B
Automation
Salesforce
HubSpot
NetSuite
Asana
Jira
n8n
Lean
Six Sigma
ARR
KPIs
IoT
Video surveillance
Physical security
Process improvement
Capacity planning
Operational reporting
Cross-functional leadership
Strategic advisor
Change management
Governance
SOPs
Field strategy
Customer success
Scalability
Performance management

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