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Added 12 mins ago
CF
Fire service account manager
Classic Fire + Life Safety
Winnipeg, MB
- Full-time
Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for…
Added 12 mins ago
P
Lean Manufacturing / 6S Leader
Precinmac
Milton, ON
- $80,000 to $105,000 CAD / year
Lead CI initiatives using Lean Six Sigma and the TPW Business System, helping HPG improve flow, machining stability, inspection throughput, changeover, and first-pass quality.
Added 12 mins ago
P
Lean Manufacturing / 6S Leader
Precinmac
Guelph, ON
- $80,000 to $105,000 CAD / year
Identify and lead a minimum of 6x high impact CI initiatives using industrial engineering, Lean Six Sigma and the TPW Business System, helping TMI improve flow, machining stability,…
Added 27 mins ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
AB · Edmonton, AB
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 27 mins ago
PA
Portfolio Manager
Purpose Advisor Solutions
Canada
- Full-time
Every portfolio decision made for a partner firm either deepens their trust in Purpose or costs the next decade of that relationship. We're hiring the Portfolio Manager who owns that…
Added 27 mins ago
EH
Communications Officer
Electricity Human Resources Canada (EHRC)
Ottawa, ON
- Contract
…stakeholders, they develop and share stories that highlight the people, partnerships and initiatives shaping Canada's electricity…
Added 27 mins ago
Business Advisor - North York District, ON
Scotiabank
Toronto, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional…
Added 58 mins ago
SH
Sr Financial Analyst - Strategy & Portfolio Management
Siemens Healthineers
Ottawa, ON
- Full-time
…effectiveness of planning, analysis and reporting activities within the business area. As part of a team, and through best in class, data-driven analytics, this role will partner and/or…
Added 1 hour ago
BG
Assembly Line - Placement Year
BMW Group
Goodwood, ON
- Internship
…legendary brand is a team of passionate and highly talented people who do their utmost to satisfy the wishes of clients who commission a Rolls-Royce. Each year we offer internship…
Added 1 hour ago
D
Delivery Lead
Delpath
Toronto, ON
- Contract
Possibility of extension: Yes, based on performance and business needs
Added 1 hour ago
WN
Manager, Guidewire
WCB Nova Scotia
Dartmouth, NS
- Full-time
Partner with Product Owners and business stakeholders to translate complex operational needs into practical technology outcomes.
Added 1 hour ago
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Procurement Specialist
Gainrep
Richmond, BC
- Full-time
…sustainability expertise, and operational excellence to help people and businesses incorporate sustainability into their daily routines. Our passion for sustainability and innovation allows…
Added 1 hour ago
I
Finance Director
isgSearch
Windsor, ON
- $160,000 to $180,000 CAD / year
- Full-time
Build strong relationships across Finance and the broader business, creating an environment where people feel supported, heard, and valued.
Added 2 hours ago
A
Payroll & Rewards Operations Lead
APPLY
Toronto, ON
- Full-time
Partner with People Operations and cross-functional teams to identify, design, and implement AI-enabled automations (e.g., using Claude) that streamline payroll, benefits, and HRIS…
Added 2 hours ago
P
Senior Security Engineer
PheedLoop
Toronto, ON
- Full-time
Partner closely with Engineering, SRE, and leadership to translate findings into roadmap items, threat models into architecture decisions, and security wins into things the business can…
Added 2 hours ago
A|
Senior Account Executive
Aretiforce | B Corp™
Canada
- Full-time
I’m partnering with an established Salesforce consulting partner that’s entering an exciting new phase of growth across Canada and the US and they’re looking for an experienced Salesforce…
Added 2 hours ago
F
Director, Technical Support - Cybersecurity
Fortra
Canada
- Full-time
…discipline needed to meet customer commitments and support business…
Added 2 hours ago
NB
Head of Loyalty & Engagement
National Bank of Canada
Montreal, QC
- Full-time
…customer experience, and data-driven decision-making to deliver business…
Added 2 hours ago
NB
Executive Assistant
National Bank of Canada
Toronto, ON
- Full-time
A career as an Executive Assistant within the Specialized Groups team at National Bank means acting as a key partner to a Vice President and their teams. In this role, you can make a…
Added 2 hours ago
D
Advisor, Data engineering
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…mining solutions and designing platforms that are adapted to business needs. Your projects and initiatives require extensive knowledge of your line of work.You use your analytical skills…
Added 2 hours ago
Account Director (Freelance)
DEPT®
Toronto, ON
…CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and…
Added 3 hours ago
S
Automation Lead
Sanofi
Toronto, ON
- Full-time
…you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As an Automation Project Leader within our Global…
Added 3 hours ago
SB
Branch Coverage Representative
Stanley Black & Decker, Inc.
Mississauga, ON · Waterloo, ON
- Full-time
Company-provided fleet vehicle for both business and personal use, making travel across your territory easy and convenient.
Added 3 hours ago
AC
Bilingual Business Development Manager - FF&E
Aramark Canada
Montreal, QC
- Full-time
…sales. Over time, the role will also contribute to broader business growth objectives. The scope and priorities of the role may evolve as the FF&E line of business…
Added 3 hours ago
N
Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
This is a people leadership role with deep software engineering roots. The successful candidate will lead through Engineering Managers, Senior Managers, and Principal Engineers, remain…

Solink

Director, Deployment Operations

Remote, Canada

Remote

$156,696 to $195,870 CAD / year · Full-time

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Job details

Pay: $156,696 to $195,870 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 5, 2026

Original job description

Director, Deployment Operations

Level: M4 | Proficient
Location: Ottawa, ON | Hybrid
Reports To: Victoria Wnek, VP, Operations
Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 35,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

As Director, Deployment Operations, you'll own Solink's end-to-end sales-to-deployment operating model, from the moment a deal closes to the point a customer is live, supported and generating recurring revenue. Our Deployment function has grown in scale, complexity and strategic importance, and this role exists to lead it into its next chapter.

You'll lead a team across three focus areas: Deployment Execution, Optimization & Automation, and Operations Enablement. You'll be accountable for the overall function and driving major automation and process-improvement initiatives and partnering with senior leaders across the organization to improve planning, quality, scalability and accountability.

This is an opportunity for an operations leader who's energized by building systems that scale, raising the bar on execution and connecting operational performance directly to ARR growth.

What You’ll Do

Own the sales-to-deployment operating model: Define and continuously improve how work flows from Sales through Deployment to Support, including handoffs, planning, capacity, quality standards and accountability at every stage.
Lead and develop a high-performing leadership team: Lead Managers across Deployment Execution, Optimization & Automation, and Enablement & Cross-Functional. Set clear goals, coach for growth and build a leadership bench that can scale with the business.
Drive operational transformation: Lead major automation, tooling and process-improvement initiatives that increase throughput, reduce cycle time and improve the customer deployment experience.
Deliver on ARR: Ensure deployments are executed on time and at quality so that contracted revenue converts to recurring revenue predictably. Own the metrics, forecasting and reporting that connect operations to financial outcomes.
Partner across the organization: Work closely with senior leaders in Sales, Customer Success, Support, Product and Finance to align on planning, resolve cross-functional friction and make Deployment a strategic lever for the business.
Establish governance and operational rigour: Set the standards, SOPs, KPIs and reporting cadence that give leadership clear visibility into deployment health, capacity and risk.
Oversee partner and field strategy: Guide how Solink works with installation partners and field resources, including partner enablement, performance management and relationship health.
Serve as the senior escalation point: Own resolution of high-impact customer and operational escalations, and turn recurring issues into systemic fixes.

Role Expectations

This is an M4 level role. At Solink, individuals at this level serve as a strategic advisor within a department, who is confident acting as their executive leader’s right hand within their functional area and is able to set cross-functional direction in collaboration with departments within the organization.

In this role, you'll be expected to:

Set the vision and multi-quarter roadmap for the Deployment function and translate it into clear priorities for your managers.
Operate with a high degree of autonomy, making decisions that shape how the function runs and how it interacts with the rest of the business.
Influence senior stakeholders across functions, building alignment on shared goals, processes and trade-offs.
Balance near-term delivery with long-term investment in automation, tooling and scalability.
Build a culture of ownership, quality and continuous improvement across the Deployment team.

What success looks like:

Deployment cycle times, on-time delivery and quality metrics improve measurably, and ARR from new deals is realized faster and more predictably.
Key automation and process-improvement initiatives are delivered, reducing manual effort and allowing the function to scale without proportional headcount growth.
Sales, Deployment, Support and other partners operate from a shared planning model with clear handoffs, visible accountability and fewer escalations.

What You Bring

Must-Have:

8+ years in operations, deployment, implementation or professional services, including 3+ years leading managers or multi-team functions.
A proven track record of designing and scaling an end-to-end operating model in a high-growth B2B technology, SaaS or hardware-enabled services environment.
Demonstrated success leading process-improvement and automation initiatives with measurable impact on efficiency, quality or revenue.
Strong analytical and business acumen, with experience owning KPIs, capacity planning and operational reporting tied to financial outcomes such as ARR.
Excellent cross-functional leadership and communication skills, with the credibility to influence senior leaders and drive alignment.

Nice-to-Have:

Experience in physical security, video surveillance, IoT or other field-deployed technology.
Experience managing installation partner or channel networks across multiple regions.
Familiarity with operations tooling and automation platforms (e.g., Salesforce, HubSpot, NetSuite, Asana, Jira, n8n or similar).
Background in Lean, Six Sigma or other formal continuous-improvement methodologies.

Security Requirements

Candidates must undergo a criminal records check upon hire;
Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
Be willing to comply with Solink’s own security policies and standards.

Compensation

The compensation range for this role is $156,696-195,870 CAD and includes a base salary plus a performance-based variable component.

We determine compensation based on the experience, skills, and impact you bring to the role.

For this position, we are hiring within the Proficient range. Candidates in this range will demonstrate the ability to serve as a strategic advisor within their department, confidently acting as the senior leader's right hand within their functional area and setting cross-functional direction in collaboration with other departments across the organization.

Our Values

We do things the Solink way:

Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words - they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full-time, permanent employee has a stake in our growth.
Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
Candid culture: Clear expectations, honest feedback, and no politics.
Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

Intro call with our Talent Team
Behavioural interview with a member of People & Culture
Hiring Manager interview with this role's manager
Cross-functional panel interview
Reference Checks
Offer & onboarding 🎉

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.

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More about this job

Responsibilities

The Director of Deployment Operations will own the end-to-end sales-to-deployment operating model, driving automation and process improvements to ensure efficient customer onboarding. They will lead a high-performing team across deployment execution, optimization, and enablement while partnering with senior leadership to align operational performance with ARR growth.

Requirements

Candidates must have 8+ years of experience in operations, deployment, or professional services, with at least 3 years in a leadership role. A proven track record of scaling operating models in high-growth B2B SaaS or hardware-enabled environments is required.

Skills

Operations management
Deployment strategy
Process improvement
Automation
Capacity planning
Cross-functional leadership
SaaS
KPI management
Change management
Strategic planning
Team leadership
Operational excellence
Data-driven decision making
Stakeholder management
Project management
Financial acumen

Benefits

Health insurance
Dental insurance
Health spending account
Wellness support
Equity
Performance-based variable compensation

Visa sponsorship

Not detected in the job text

Hiring contact

Victoria Wnek

Keywords

Operations
Deployment
SaaS
B2B
Automation
Salesforce
HubSpot
NetSuite
Asana
Jira
n8n
Lean
Six Sigma
ARR
KPIs
IoT
Video surveillance
Physical security
Process improvement
Capacity planning
Operational reporting
Cross-functional leadership
Strategic advisor
Change management
Governance
SOPs
Field strategy
Customer success
Scalability
Performance management

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