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Added 11 mins ago
F
Construction Project Coordinator
FMI
Vancouver, BC
- Full-time
At FMI, entrepreneurship is encouraged. The company’s senior staff sets expectations, but even the most junior employees with the best idea can potentially change the company's direction.…
Added 11 mins ago
L
Senior Manager - North America Construction
lululemon
Vancouver, BC
- Full-time
Reporting to the Director, North America Construction; the Senior Manager, North America Construction, will be responsible for the successful execution of all major investments (New Store…
Added 11 mins ago
CL
General Manager - Off Campus
Campus Living Centres
London, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 26 mins ago
MC
Senior Project Manager
MENARD Canada Inc.
Vancouver, BC
- Full-time
The Senior Project Manager is responsible for the successful execution of complex and high-value geotechnical construction projects throughout Western Canada. This role leads projects from…
Added 26 mins ago
SB
Branch Manager, Mississauga Branch
Shinhan Bank Canada
Mississauga, ON
- Full-time
The Branch Manager, Mississauga Branch will report directly to the VP, Business Strategy and is responsible to facilitating growth of our Bank by delivering a strong customer experience and…
Added 38 mins ago
TS
VP, Debt Capital Markets, Corporate & Investment Banking
TD Securities
Toronto, ON
- Full-time
…investment grade clients. Partnering closely with investment banking relationship teams, corporate banking, syndication and sales & trading, the VP advises clients on capital structure,…
Added 41 mins ago
H
Senior Electrical Power Engineer
HDR
Vancouver, BC
- Full-time
…is poised for monumental growth. We are seeking a qualified Senior Electrical Power Engineer to help our clients develop, contract, and implement natural gas and potentially renewable…
Added 41 mins ago
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Recruiter, Eye Care Professionals
FYidoctors
Calgary, AB
- Full-time
Senior Recruiter, Eye Care Professionals – Redefining Optometry Recruitment
Added 42 mins ago
Licensed Practical Nurse
Connecting Care (2000) Inc.
Grimshaw, AB
…well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and value-based…
Added 42 mins ago
Health Care Aide STBK
Connecting Care (2000) Inc.
Grimshaw, AB
…well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and value-based…
Added 42 mins ago
JH
Business Development Manager
John Henry Foster Minnesota, Inc.
Winnipeg, MB
- Full-time
Celco Controls seeks an accomplished and results-oriented Business Development Manager to continue to lead and accelerate our business development efforts.
Added 42 mins ago
UO
Finance Partner
University of Alberta
Edmonton, AB
- Full-time
As a Finance Partner, you will act as a strategic professional advisor to the dean, faculty general manager, or other senior leaders such as Associate Vice President within your portfolio.…
Added 57 mins ago
Manager, Marketing, Global Banking and Markets
Scotiabank
Toronto, ON
…internal policies and procedures. The role provides exposure to senior leaders across GBM and opportunities to take on increasingly strategic responsibilities that support professional…
Added 57 mins ago
Senior Manager, Business and Wealth Transition - Ottawa, ON
Scotiabank
Toronto, ON · Ottawa, ON
The Senior Manager, Business and Wealth Transition (BWT) plays a pivotal role within the Advanced Planning and Services team. This position is responsible for delivering integrated, total…
Added 57 mins ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
Reporting into the Team Manager, BBS you will engage small business customers in conversations to understand and meet their current Business Account opening, Term and Trust Products and…
Added 57 mins ago
T
Audit Manager II, Financial Crimes Audit, High Risk Areas (667)
TD
Toronto, ON
- Full-time
The Audit Manager II is a Financial Crime Professional, resilient, dynamic, trusted advisor, relationship manager, people manager and adaptive leader with knowledge and experience with…
Added 57 mins ago
T
Relationship Manager III, Business Banking
TD
Toronto, ON · Mississauga, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 57 mins ago
T
Relationship Manager
TD
Vaughan, ON · Concord, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 57 mins ago
AG
VP of Operations
Apex Group Ltd
Winnipeg, MB
- Full-time
…improve efficiency through process redesign and automation. The Senior Manager will also serve as a senior point of contact for clients, internal stakeholders, technology partners and…
Added 1 hour ago
WI
Remediation Project Manager
WSP in Canada
Smithers, BC
- Full-time
We're expanding and seeking a Remediation Project Manager. This role involves working with a dedicated team to manage contaminated downstream sites to achieve regulatory closure and support…
Added 1 hour ago
WI
Remediation Project Manager
WSP in Canada
Terrace, BC
- Full-time
We're expanding and seeking a Remediation Project Manager. This role involves working with a dedicated team to manage contaminated downstream sites to achieve regulatory closure and support…
Added 1 hour ago
PC
Business Development Manager
Peninsula Canada
Windsor, ON
- $150,000 to $200,000 CAD / year
- Full-time
Deliver value-based, consultative sales presentations to business owners and senior decision-makers
Added 1 hour ago
OI
Sales Representative (Home, Auto & Lifestyle) - 12-month contract
Orbit Insurance Services
Waterloo, ON
- Contract
Reporting to the Senior Manager, Sales for the Ontario Region, you will handle inbound calls from customers seeking quotes or looking to expand their coverage. Your role is to uncover…
Added 1 hour ago
CO
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Contract
The City of Markham is seeking a Senior Financial Analyst/ERP Support Analyst within the Financial Planning Division of the Finance Department. Reporting to the Senior Manager, this dual…
Added 1 hour ago
T
Manager, IT Operation Security Remediation
TransLink
Vancouver, BC
- $109,920 to $164,880 CAD / year
- Full-time
…opportunities associated with areas of responsibility and alerting senior management to high-risk issues as they emerge and recommend corrective…

Solink

Director, Deployment Operations

Remote, Canada

Remote

$156,696 to $195,870 CAD / year · Full-time

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Job details

Pay: $156,696 to $195,870 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 5, 2026

Original job description

Director, Deployment Operations

Level: M4 | Proficient
Location: Ottawa, ON | Hybrid
Reports To: Victoria Wnek, VP, Operations
Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 35,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

As Director, Deployment Operations, you'll own Solink's end-to-end sales-to-deployment operating model, from the moment a deal closes to the point a customer is live, supported and generating recurring revenue. Our Deployment function has grown in scale, complexity and strategic importance, and this role exists to lead it into its next chapter.

You'll lead a team across three focus areas: Deployment Execution, Optimization & Automation, and Operations Enablement. You'll be accountable for the overall function and driving major automation and process-improvement initiatives and partnering with senior leaders across the organization to improve planning, quality, scalability and accountability.

This is an opportunity for an operations leader who's energized by building systems that scale, raising the bar on execution and connecting operational performance directly to ARR growth.

What You’ll Do

Own the sales-to-deployment operating model: Define and continuously improve how work flows from Sales through Deployment to Support, including handoffs, planning, capacity, quality standards and accountability at every stage.
Lead and develop a high-performing leadership team: Lead Managers across Deployment Execution, Optimization & Automation, and Enablement & Cross-Functional. Set clear goals, coach for growth and build a leadership bench that can scale with the business.
Drive operational transformation: Lead major automation, tooling and process-improvement initiatives that increase throughput, reduce cycle time and improve the customer deployment experience.
Deliver on ARR: Ensure deployments are executed on time and at quality so that contracted revenue converts to recurring revenue predictably. Own the metrics, forecasting and reporting that connect operations to financial outcomes.
Partner across the organization: Work closely with senior leaders in Sales, Customer Success, Support, Product and Finance to align on planning, resolve cross-functional friction and make Deployment a strategic lever for the business.
Establish governance and operational rigour: Set the standards, SOPs, KPIs and reporting cadence that give leadership clear visibility into deployment health, capacity and risk.
Oversee partner and field strategy: Guide how Solink works with installation partners and field resources, including partner enablement, performance management and relationship health.
Serve as the senior escalation point: Own resolution of high-impact customer and operational escalations, and turn recurring issues into systemic fixes.

Role Expectations

This is an M4 level role. At Solink, individuals at this level serve as a strategic advisor within a department, who is confident acting as their executive leader’s right hand within their functional area and is able to set cross-functional direction in collaboration with departments within the organization.

In this role, you'll be expected to:

Set the vision and multi-quarter roadmap for the Deployment function and translate it into clear priorities for your managers.
Operate with a high degree of autonomy, making decisions that shape how the function runs and how it interacts with the rest of the business.
Influence senior stakeholders across functions, building alignment on shared goals, processes and trade-offs.
Balance near-term delivery with long-term investment in automation, tooling and scalability.
Build a culture of ownership, quality and continuous improvement across the Deployment team.

What success looks like:

Deployment cycle times, on-time delivery and quality metrics improve measurably, and ARR from new deals is realized faster and more predictably.
Key automation and process-improvement initiatives are delivered, reducing manual effort and allowing the function to scale without proportional headcount growth.
Sales, Deployment, Support and other partners operate from a shared planning model with clear handoffs, visible accountability and fewer escalations.

What You Bring

Must-Have:

8+ years in operations, deployment, implementation or professional services, including 3+ years leading managers or multi-team functions.
A proven track record of designing and scaling an end-to-end operating model in a high-growth B2B technology, SaaS or hardware-enabled services environment.
Demonstrated success leading process-improvement and automation initiatives with measurable impact on efficiency, quality or revenue.
Strong analytical and business acumen, with experience owning KPIs, capacity planning and operational reporting tied to financial outcomes such as ARR.
Excellent cross-functional leadership and communication skills, with the credibility to influence senior leaders and drive alignment.

Nice-to-Have:

Experience in physical security, video surveillance, IoT or other field-deployed technology.
Experience managing installation partner or channel networks across multiple regions.
Familiarity with operations tooling and automation platforms (e.g., Salesforce, HubSpot, NetSuite, Asana, Jira, n8n or similar).
Background in Lean, Six Sigma or other formal continuous-improvement methodologies.

Security Requirements

Candidates must undergo a criminal records check upon hire;
Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
Be willing to comply with Solink’s own security policies and standards.

Compensation

The compensation range for this role is $156,696-195,870 CAD and includes a base salary plus a performance-based variable component.

We determine compensation based on the experience, skills, and impact you bring to the role.

For this position, we are hiring within the Proficient range. Candidates in this range will demonstrate the ability to serve as a strategic advisor within their department, confidently acting as the senior leader's right hand within their functional area and setting cross-functional direction in collaboration with other departments across the organization.

Our Values

We do things the Solink way:

Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words - they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full-time, permanent employee has a stake in our growth.
Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
Candid culture: Clear expectations, honest feedback, and no politics.
Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

Intro call with our Talent Team
Behavioural interview with a member of People & Culture
Hiring Manager interview with this role's manager
Cross-functional panel interview
Reference Checks
Offer & onboarding 🎉

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.

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More about this job

Responsibilities

The Director of Deployment Operations will own the end-to-end sales-to-deployment operating model, driving automation and process improvements to ensure efficient customer onboarding. They will lead a high-performing team across deployment execution, optimization, and enablement while partnering with senior leadership to align operational performance with ARR growth.

Requirements

Candidates must have 8+ years of experience in operations, deployment, or professional services, with at least 3 years in a leadership role. A proven track record of scaling operating models in high-growth B2B SaaS or hardware-enabled environments is required.

Skills

Operations management
Deployment strategy
Process improvement
Automation
Capacity planning
Cross-functional leadership
SaaS
KPI management
Change management
Strategic planning
Team leadership
Operational excellence
Data-driven decision making
Stakeholder management
Project management
Financial acumen

Benefits

Health insurance
Dental insurance
Health spending account
Wellness support
Equity
Performance-based variable compensation

Visa sponsorship

Not detected in the job text

Hiring contact

Victoria Wnek

Keywords

Operations
Deployment
SaaS
B2B
Automation
Salesforce
HubSpot
NetSuite
Asana
Jira
n8n
Lean
Six Sigma
ARR
KPIs
IoT
Video surveillance
Physical security
Process improvement
Capacity planning
Operational reporting
Cross-functional leadership
Strategic advisor
Change management
Governance
SOPs
Field strategy
Customer success
Scalability
Performance management

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