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Added 12 mins ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
We are seeking a Manager – Banking Cloud & Platform Engineering to help lead complex technology transformation programs within the banking sector.
Added 12 mins ago
I
Technology Procurement Leader
illumin
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $140,000 CAD / year
- Full-time
Reporting to the CFO, illumin is hiring a Technology Procurement Lead to own procurement across illumin, with a primary focus on SaaS, software, technology services, hardware, and other…
Added 12 mins ago
MC
Google Cloud Data & Software Solutions Manager (35087)
Myticas Consulting
Toronto, ON
- Full-time
Lead and grow a Google Cloud technology practice focused on enterprise and mid-market digital transformation initiatives
Added 12 mins ago
W
Co-op Student, Cybersecurity Identity Analyst
WorkSafeBC
Richmond, BC
- Full-time
The IT Security and End User Technology department of WorkSafeBC is looking for one highly motivated, dynamic, innovative Co-op student, Cybersecurity Identity and architecture specialist…
Added 14 mins ago
BL
Director of Operations and Human Resources
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
This is a senior leadership position offering significant responsibility across Firm operations, people and resource management, technology, facilities, marketing and strategic initiatives.
Added 14 mins ago
IC
Digital Security Specialist- EN
IAMGOLD Corporation
Toronto, ON
- Full-time
…our corporate and mine site environments. Reporting to the Senior Manager, Cybersecurity, you will help protect our people, systems, and data by coordinating incident response, managing…
Added 14 mins ago
B
Senior Manager, Marketing and Commercial Operations
BD
Mississauga, ON
- Full-time
As the Senior Manager, Marketing & Commercial Operations for Waters Advanced Diagnostics Canada, you will provide strategic leadership for the Canadian Advanced Diagnostics business,…
Added 14 mins ago
UO
Administrative Coordinator, College of Medicine
University of Saskatchewan
Saskatoon, SK
- Full-time
…expert administrative support to allow the Department Head and senior leadership to function effectively, aiding in all aspects of program management, in keeping with the Department’s…
Added 14 mins ago
FC
Information Technology Analyst
FIKA Company
AB · Edmonton, AB
- Full-time
Work with Microsoft Endpoint Manager to create packages, manage policies and deploy configurations
Added 14 mins ago
EC
Senior Account Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Account Manager to join our Sales team in the Prairies region.
Added 15 mins ago
Supervisor, Income
Questrade Financial Group
Toronto, ON
This position sits within Questrade, in Brokerage Operations, and reports to the Senior Manager, Corporate Actions and Income.
Added 30 mins ago
Applied IoT & Data Specialist
Mohawk College
Hamilton, ON
Reporting to the General Manager, Energy & Power Innovation Centre (EPIC), the Applied IoT and Data Specialist will serve as a senior resource to projects in the areas of software…
Added 30 mins ago
OG
Project Manager
Optel Group
Quebec, QC
- Full-time
The main responsibility of the Project Manager is to manage all aspects of a project (time, scope and budget) and establish relationships with the client, effectively communicating the…
Added 43 mins ago
R&
Developer - Full Stack – Senior
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Software Developer - Full Stack – Senior to join our client in support of an existing vacancy.
Added 43 mins ago
C
Senior Consulting Manager - Senior Business Analyst, Master Data Management / Counterparty
Cognizant
Toronto, ON
- $125,000 to $150,000 CAD / year
- Full-time
As a Senior Consulting Manager specializing as a Sr. Business Analyst- Master Data Management (MDM) and Counterparty Data, you will work with leading Capital Markets clients to assess,…
Added 43 mins ago
ZC
Claims Specialist, Liability
Zurich Canada
Toronto, ON
- Full-time
Zurich Canada is currently looking for a Casualty Claims Specialist in our Toronto office. Reporting to the Senior Claims Manager, you will handle bodily injury and property damage claims…
Added 43 mins ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Canada
- Full-time
The Senior Services Project Manager is responsible for the day-to-day delivery of the UKG product suite. The Project Manager is expected to manage all stages of the implementation life…
Added 43 mins ago
R&
Software Developer - Full Stack – Senior
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Software Developer - Full Stack – Senior to join our client in support of an existing vacancy.
Added 43 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Saint John, NB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 43 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
St. John's, NL
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 43 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Calgary, AB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 43 mins ago
ET
Senior Product Manager, Integration & Data Platforms
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Title · Senior Product Manager, Integration & Data Platforms
Added 43 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Halifax, NS
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 43 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Winnipeg, MB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 43 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
London, ON
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…

Solink

Director, Deployment Operations

Remote, Canada

Remote

$156,696 to $195,870 CAD / year · Full-time

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Job details

Pay: $156,696 to $195,870 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 5, 2026

Original job description

Director, Deployment Operations

Level: M4 | Proficient
Location: Ottawa, ON | Hybrid
Reports To: Victoria Wnek, VP, Operations
Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 35,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

As Director, Deployment Operations, you'll own Solink's end-to-end sales-to-deployment operating model, from the moment a deal closes to the point a customer is live, supported and generating recurring revenue. Our Deployment function has grown in scale, complexity and strategic importance, and this role exists to lead it into its next chapter.

You'll lead a team across three focus areas: Deployment Execution, Optimization & Automation, and Operations Enablement. You'll be accountable for the overall function and driving major automation and process-improvement initiatives and partnering with senior leaders across the organization to improve planning, quality, scalability and accountability.

This is an opportunity for an operations leader who's energized by building systems that scale, raising the bar on execution and connecting operational performance directly to ARR growth.

What You’ll Do

Own the sales-to-deployment operating model: Define and continuously improve how work flows from Sales through Deployment to Support, including handoffs, planning, capacity, quality standards and accountability at every stage.
Lead and develop a high-performing leadership team: Lead Managers across Deployment Execution, Optimization & Automation, and Enablement & Cross-Functional. Set clear goals, coach for growth and build a leadership bench that can scale with the business.
Drive operational transformation: Lead major automation, tooling and process-improvement initiatives that increase throughput, reduce cycle time and improve the customer deployment experience.
Deliver on ARR: Ensure deployments are executed on time and at quality so that contracted revenue converts to recurring revenue predictably. Own the metrics, forecasting and reporting that connect operations to financial outcomes.
Partner across the organization: Work closely with senior leaders in Sales, Customer Success, Support, Product and Finance to align on planning, resolve cross-functional friction and make Deployment a strategic lever for the business.
Establish governance and operational rigour: Set the standards, SOPs, KPIs and reporting cadence that give leadership clear visibility into deployment health, capacity and risk.
Oversee partner and field strategy: Guide how Solink works with installation partners and field resources, including partner enablement, performance management and relationship health.
Serve as the senior escalation point: Own resolution of high-impact customer and operational escalations, and turn recurring issues into systemic fixes.

Role Expectations

This is an M4 level role. At Solink, individuals at this level serve as a strategic advisor within a department, who is confident acting as their executive leader’s right hand within their functional area and is able to set cross-functional direction in collaboration with departments within the organization.

In this role, you'll be expected to:

Set the vision and multi-quarter roadmap for the Deployment function and translate it into clear priorities for your managers.
Operate with a high degree of autonomy, making decisions that shape how the function runs and how it interacts with the rest of the business.
Influence senior stakeholders across functions, building alignment on shared goals, processes and trade-offs.
Balance near-term delivery with long-term investment in automation, tooling and scalability.
Build a culture of ownership, quality and continuous improvement across the Deployment team.

What success looks like:

Deployment cycle times, on-time delivery and quality metrics improve measurably, and ARR from new deals is realized faster and more predictably.
Key automation and process-improvement initiatives are delivered, reducing manual effort and allowing the function to scale without proportional headcount growth.
Sales, Deployment, Support and other partners operate from a shared planning model with clear handoffs, visible accountability and fewer escalations.

What You Bring

Must-Have:

8+ years in operations, deployment, implementation or professional services, including 3+ years leading managers or multi-team functions.
A proven track record of designing and scaling an end-to-end operating model in a high-growth B2B technology, SaaS or hardware-enabled services environment.
Demonstrated success leading process-improvement and automation initiatives with measurable impact on efficiency, quality or revenue.
Strong analytical and business acumen, with experience owning KPIs, capacity planning and operational reporting tied to financial outcomes such as ARR.
Excellent cross-functional leadership and communication skills, with the credibility to influence senior leaders and drive alignment.

Nice-to-Have:

Experience in physical security, video surveillance, IoT or other field-deployed technology.
Experience managing installation partner or channel networks across multiple regions.
Familiarity with operations tooling and automation platforms (e.g., Salesforce, HubSpot, NetSuite, Asana, Jira, n8n or similar).
Background in Lean, Six Sigma or other formal continuous-improvement methodologies.

Security Requirements

Candidates must undergo a criminal records check upon hire;
Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
Be willing to comply with Solink’s own security policies and standards.

Compensation

The compensation range for this role is $156,696-195,870 CAD and includes a base salary plus a performance-based variable component.

We determine compensation based on the experience, skills, and impact you bring to the role.

For this position, we are hiring within the Proficient range. Candidates in this range will demonstrate the ability to serve as a strategic advisor within their department, confidently acting as the senior leader's right hand within their functional area and setting cross-functional direction in collaboration with other departments across the organization.

Our Values

We do things the Solink way:

Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words - they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full-time, permanent employee has a stake in our growth.
Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
Candid culture: Clear expectations, honest feedback, and no politics.
Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

Intro call with our Talent Team
Behavioural interview with a member of People & Culture
Hiring Manager interview with this role's manager
Cross-functional panel interview
Reference Checks
Offer & onboarding 🎉

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.

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More about this job

Responsibilities

The Director of Deployment Operations will own the end-to-end sales-to-deployment operating model, driving automation and process improvements to ensure efficient customer onboarding. They will lead a high-performing team across deployment execution, optimization, and enablement while partnering with senior leadership to align operational performance with ARR growth.

Requirements

Candidates must have 8+ years of experience in operations, deployment, or professional services, with at least 3 years in a leadership role. A proven track record of scaling operating models in high-growth B2B SaaS or hardware-enabled environments is required.

Skills

Operations management
Deployment strategy
Process improvement
Automation
Capacity planning
Cross-functional leadership
SaaS
KPI management
Change management
Strategic planning
Team leadership
Operational excellence
Data-driven decision making
Stakeholder management
Project management
Financial acumen

Benefits

Health insurance
Dental insurance
Health spending account
Wellness support
Equity
Performance-based variable compensation

Visa sponsorship

Not detected in the job text

Hiring contact

Victoria Wnek

Keywords

Operations
Deployment
SaaS
B2B
Automation
Salesforce
HubSpot
NetSuite
Asana
Jira
n8n
Lean
Six Sigma
ARR
KPIs
IoT
Video surveillance
Physical security
Process improvement
Capacity planning
Operational reporting
Cross-functional leadership
Strategic advisor
Change management
Governance
SOPs
Field strategy
Customer success
Scalability
Performance management

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