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Added 10 mins ago
VV
Business Development Manager - East Canada
Virgin Voyages
Canada
- Full-time
As a Business Development Manager- East Canada, you’ll be front and center with our valued travel agency partners to help them understand Virgin Voyages and to show them how we’re creating…
Added 10 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
Partner with the Renewal Account Manager (RAM) and AE on renewal readiness, surfacing risk and opportunity from your portfolio.
Added 24 mins ago
Key Accounts Manager- Southwestern Ontario
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON
The Key Account Manager is responsible for increasing sales in the designated territory and establishing strong relationships with agency contacts. The incumbent must keep abreast of market…
Added 24 mins ago
W
Direct Sales Manager
WithBureau
Toronto, ON
- Full-time
We’re looking for a Direct Sales Manager in Toronto, Canada - an experienced sales leader who can motivate, coach, and develop a team of high-performing Account Executives. You’ll own the…
Added 25 mins ago
ML
Business Development Manager
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AB · Edmonton, AB
- Full-time
Reporting to the President, the BDM will lead a variety of business development activities, including account management, new customer prospecting, cold outreach to prospective customers…
Added 39 mins ago
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Business Development Manager - Temperature Control
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- Full-time
Bring your energy to Aggreko as Business Development Manager - Temperature Control based in Toronto, ON. You’ll be responsible for driving sales growth by identifying new business…
Added 39 mins ago
NG
Warehouse Operator
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Quebec, QC
- Full-time
Collaborate with the Account Manager and other Normet personnel when present at the facility.
Added 54 mins ago
AC
Account Manager
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ON · Ontario, Canada
- Full-time
Amaco Construction Equipment Inc., a leading heavy equipment distributor based in Mississauga, ON, is seeking an Account Manager to manage the Central East territory that includes York,…
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BD
Executive Assistant and Office Manager
Bri-mor Developments
Calgary, AB
- Full-time
Compensation: Competitive salary, annual bonus based on individual contribution and company performance and an annual $1,800 Health Spending Account.
Added 54 mins ago
CC
Sales Manager
Comhan Canada
Waterloo, ON
- Full-time
Role Description The Sales Manager is a full-time, hybrid role based in Fergus, ON, with flexibility for partial work from home. This position is responsible for growing sales new and…
Added 54 mins ago
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Credit & Accounts Receivable Analyst
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- Full-time
Management of the company’s / region’s line of credit within the limits set out by the Regional Credit Manager.
Added 54 mins ago
PC
Project Coordinator, Renewables
PRI Consultants
Calgary, AB
- Full-time
Track scope changes, prepare change orders for the Account Manager's approval, and work with project accounting on invoicing and collections status.
Added 54 mins ago
PC
Project Coordinator, Renewables
PRI Consultants
Toronto, ON
- Full-time
Track scope changes, prepare change orders for the Account Manager's approval, and work with project accounting on invoicing and collections status.
Added 54 mins ago
Retail Territory Sales Representative - Barrie South
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Barrie, ON
In the role of Retail Territory Sales Representative working in the Barrie Territory you will be part of the Ontario Commercial team. This position reports to the District Sales Manager,…
Added 54 mins ago
Service Manager
Cintas
Langley (District), BC · Langley, BC
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Added 1 hour ago
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Oncology Account Specialist - Western Canada - Vancouver
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…for people with serious diseases. We are seeking an Oncology Account Specialist based in Vancouver, Canada to join our Oncology Sales team, supporting our Canadian Oncology business in the…
Added 1 hour ago
HC
Accounts Receivable Clerk
Harris Computer
ON · Ontario, Canada
- Full-time
…customer relationships. This role involves customer invoicing and account reconciliation. You will need to demonstrate strong attention to detail, excellent problem-solving skills, and…
Added 1 hour ago
RD
Junior Account Manager
Ryan Design International
Toronto, ON
- Full-time
Ryan Design International is looking for Junior Account Manager to join our team for a 12-month maternity leave position.
Added 1 hour ago
TS
Senior Media Account Manager
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Squamish, BC
- Full-time
Elevate your media sales career in one of Canada’s most dynamic coastal communities. The Squamish Chief, a premier hub within Glacier Media Group/ Lodestar Digital, is seeking a driven…
Added 1 hour ago
IC
Sales Account Manager
Infotek Consulting Inc.
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
Account Manager – Technology Sales | Career Transition Opportunity
Added 1 hour ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client is a leading brand strategy integrated and XM agency located in Toronto is looking to hire an Account Director to lead several tier 1 clients.
Added 1 hour ago
T
Relationship Manager
TD
Kelowna, BC
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 1 hour ago
Inside Parts Salesperson - (Heavy Duty)
Velocity Vehicle Group
Edmonton, AB
Reporting directly to the Customer Experience Manager, the Inside Parts Sales position is responsible for providing centralized parts sales support and technical expertise to assist our…
Added 1 hour ago
Home Health Care - Specialist Rehab Product
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
Participate with manager on planning and forecasting sales and growth areas for the business
Added 1 hour ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Position: Manager, Member Experience and Sales

Solink

Director, Solutions Engineering

Remote, Canada

Remote

$279,504 to $349,380 CAD / year · Full-time

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Job details

Pay: $279,504 to $349,380 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Director, Solutions Engineering

Level: Management, M4
Location: Ottawa, ON or Toronto, ON
Reports To: Shachin Ghelani | Chief Revenue Officer (CRO)
Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 36,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

Solink is hiring a Director of Solutions Engineering to lead our two Solutions Engineering teams, covering SMB through Enterprise, and build a high-performing pre-sales technical organization across Solink’s software and hardware solutions.

You will own how Solink engages customers technically throughout the sales process, from discovery and solution design through demos, pilots, technical validation, and technical close. Your SEs will be the technical leaders of the deal and speak the language of the customer - the priorities, workflows, and challenges of each industry and persona we serve.

This role reports to the Chief Revenue Officer and partners closely with Sales, Product, Customer Success, Channel, and Implementation. The role will include occasional travel to events and customer sites across North America.

What You’ll Do

Lead the SE Organization: Lead, coach, and develop two SE teams and their leaders, with clear expectations, career paths, and performance standards. Run a consistent operating model across segments and focus SE capacity on the highest-value and most complex opportunities.
Drive Technical Sales Execution: Oversee technical discovery, solution design, demos, workshops, objection handling, competitive positioning, technical validation, closing, and clean handoff across the sales organization.
Build a World-Class Demo and Storytelling Culture: Set the standard for how Solink demonstrates its platform through customer use cases and business outcomes. Build repeatable demo frameworks and talk tracks by vertical and persona, and coach SEs on storytelling, executive presence, and technical credibility.
Design Solutions That Can Be Deployed: Ensure solutions account for customer camera, recorder, network, and POS infrastructure, including hardware needs, appliance sizing, bandwidth planning, site readiness, and deployment requirements.
Lead Technical Workshops & Pilots: Lead architecture discussions, site surveys, RFPs, security and compliance reviews, and pilot design, with clear success criteria and a path to full deployment.
Scale Technical Capability Beyond the SE Team: Partner with Sales Enablement to raise AE technical competency, help channel partners and installers become more technically self-sufficient, and define when partner-led scoping and installation is appropriate.
Partner with Product: Build a strong feedback loop with Product around recurring customer requirements, technical gaps, competitive intelligence, and field readiness for new launches.

Role Expectations

This is an M4 level role. At Solink, leaders at this level are accountable for leading through managers and driving the execution of significant initiatives across their area. They operate with a high degree of autonomy, translate strategy into clear priorities for their teams, and partner with senior leaders to solve complex problems and make effective decisions.

In this role, you’ll be expected to:

Set clear priorities and operating expectations across the Solutions Engineering organization, aligning team capacity and execution with broader Sales and company goals.
Lead and develop SE leaders and teams, creating accountability for performance while building capability, career growth, and succession within the organization.
Lead complex, cross-functional initiatives that improve technical sales execution, customer experience, and the scalability of the Solutions Engineering function.
Identify technical, operational, and capacity challenges early, develop thoughtful solutions, and proactively resolve dependencies across Sales, Product, Channel, Customer Success, and Implementation.
Use business and team performance metrics to evaluate SE effectiveness, prioritize investments, and make decisions that improve deal progression, technical quality, and organizational efficiency.
Drive adoption of new processes, tools, and ways of working while creating a culture of accountability, collaboration, continuous improvement, and high performance.

What Success Looks Like

Solutions Engineering operates with a clear and consistent model across SMB through Enterprise, with strong leadership, clear ownership, and effective allocation of SE capacity.
SE teams consistently deliver high-quality technical discovery, demos, solution designs, pilots, and handoffs that support strong sales outcomes and predictable deployment.
Customers receive compelling, persona- and industry-specific technical experiences that clearly connect Solink’s capabilities to their business needs and outcomes.
AEs and channel partners have stronger technical capability and know when and how to engage Solutions Engineering to maximize deal outcomes.
Solution designs can be deployed as sold, improving implementation predictability, customer experience, and margin protection.
The Solutions Engineering organization continuously improves through better processes, feedback loops, technical standards, and an AI-first approach that can scale with the business.

These outcomes are directly grounded in the source JD’s stated success measures, particularly around operating consistency, demo quality, deployable solutions, increased AE/partner capability, and an AI-first approach.

What You Bring

Must-Have:

Experienced Solutions Engineering Leader: You bring 8+ years of experience in Solutions Engineering, Sales Engineering, or Solutions Architecture, including 3+ years leading leaders.
Complex Technical Sales Experience: You have experience supporting complex B2B SaaS or technical sales within enterprise and multi-location environments.
Strong Technical & Commercial Acumen: You bring a strong technical discovery and solution design background, combined with excellent demo, storytelling, and executive communication skills.
Customer-Centric Solution Design: You can tailor technical messaging by persona, industry, and business outcome while maintaining strong commercial instincts.
Hardware + Software Experience: You have experience selling solutions that combine software and hardware, such as physical security, video, networking, or IoT. AI or computer vision experience is an asset.

Nice-to-Have:

Experience leading Solutions Engineering teams across multiple customer segments.
Experience with physical security, video surveillance, networking, IoT, AI, or computer vision.
Experience working with channel partners and partner-led technical sales motions.
Experience scaling pre-sales organizations through periods of significant growth.

Security Requirements

Candidates must undergo a criminal records check upon hire;
Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
Be willing to comply with Solink’s own security policies and standards.

Compensation

The salary range for this role is CA$279,504 – CA$349,380 On-Target Earnings (OTE).

We determine compensation based on the experience, skills, and impact you bring to the role.

Candidates hired closer to the top of the range will typically demonstrate proficient capability throughout the interview process. This means they already have the knowledge, skills, and leadership capabilities needed to perform successfully in the role, can ramp up quickly, and are expected to become fully proficient in the position within a short period of time.

Our Values

We do things the Solink way:

Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words - they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full-time, permanent employee has a stake in our growth.
Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
Candid culture: Clear expectations, honest feedback, and no politics.
Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

Intro call with our Talent Team
Interview with the Hiring Manager
Role-relevant task or case (if applicable)
Final interviews with cross-functional team members
Reference Checks
Offer & onboarding 🎉

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

NOTICE: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.

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More about this job

Responsibilities

Lead and develop two Solutions Engineering teams to drive technical sales execution across SMB and Enterprise segments. Partner with Sales, Product, and Customer Success to design scalable, deployable solutions and improve technical competency across the organization.

Requirements

Requires 8+ years of experience in Solutions Engineering or Architecture, including 3+ years in a leadership capacity. Candidates must have experience with complex B2B SaaS, hardware-software integration, and possess strong technical and commercial acumen.

Skills

Solutions engineering
Sales engineering
Technical leadership
B2B SaaS
Solution design
Technical discovery
Demo storytelling
Executive communication
Hardware and software integration
Physical security
Video surveillance
Networking
IoT
Computer vision
Team management
Cross-functional collaboration

Benefits

Health insurance
Dental insurance
Health spending account
Wellness support
Equity
Flexible work

Visa sponsorship

Not detected in the job text

Hiring contact

Shachin Ghelani

Keywords

Solutions Engineering
Sales Engineering
B2B SaaS
Enterprise Sales
Physical Security
Video Surveillance
Networking
IoT
Computer Vision
AI
Technical Discovery
Solution Design
Demo Frameworks
Storytelling
Executive Presence
Channel Partners
Product Management
Technical Validation
RFPs
Site Surveys
Hardware Integration
Bandwidth Planning
Deployment
Management
Leadership
Strategy
Performance Metrics
Operational Efficiency
Technical Sales
Customer Success

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