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Solis Optics

Manager, Store/Optician II

Vancouver, BC, V6K 2E9, Canada

Pay: The expected starting compensation for this position is between $70,300 to $87,900 annually, considering factors like experience, skills, and qualifications.
Job type: Full-time
Experience: 2-4 years of management or supervisory experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 2, 2026

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Original job description

We're hiring to fill a current vacancy, join our team at Della Optique - Vancouver - Kitsilano - partners of solis optics, as a Store Manager/Optician!

In this role, you’ll play a pivot role in driving operational excellence and fostering a customer-focused environment. You’ll empower staff, optimize store performance, and make a meaningful impact on people’s lives – one frame at a time.

This position is a full-time role working 40 hours per week. Our location is open Monday to Saturday.

What You’ll Do

Oversee daily store operations, ensuring excellent customer service, high-quality standards, cost efficiency, and strong performance in alignment with company goals and values
Coach and mentor team members to develop skills, improve performance, and grow their knowledge
Collaborate with the Regional Coach to enhance your leadership skills and drive store success
Foster a motivated, high-performing team by inspiring and empowering the team to achieve store goals
Enhance store performance by refining processes, introducing initiatives, and delivering an outstanding customer experience
Lead marketing initiatives, track their effectiveness, and implement best practices to grow and strengthen the brand
Educate and guide customers on eyewear options tailored to their lifestyle, ensuring both style and optimal vision
Perform frame and facial measurements, ensuring proper fit and positioning of new eyewear, as well as repairs and adjustments
Assist with contact lens fittings and process contact lens orders
Deliver exceptional customer service, ensuring a positive experience and creating value for every customer
Support store operations by performing additional duties as required

What You Bring

Registered Optician in British Columbia
College degree or equivalent experience
Previous experience in customer service and retail preferred
2-4 years of management or supervisory experience
Understanding of operations, processes, and business performance
Proficiency with technology and computers, including MS Office Suite
Proven ability to inspire, coach, and mentor a team while driving organizational goals and delivering exceptional customer experiences
Excellent organizational, time management and multitasking skills
Outstanding oral and written communication skills
Ability to multi-task and thrive in a fast-paced environment
A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively
Knowledge of optical theory and eyewear merchandise is considered an asset

How You'll Benefit

Competitive wages and benefits with exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $70,300 to $87,900 annually, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

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More about this job

Responsibilities

The Store Manager/Optician oversees daily store operations, including staff coaching, performance management, and the delivery of exceptional customer service. They are also responsible for performing optical duties such as frame measurements, adjustments, and assisting with contact lens fittings.

Requirements

Candidates must be a Registered Optician in British Columbia with 2-4 years of management or supervisory experience. A college degree or equivalent experience is required, along with strong organizational and communication skills.

Skills

Store management
Opticianry
Customer service
Team leadership
Coaching
Mentoring
Operational excellence
Retail management
Eyewear fitting
Contact lens fitting
Marketing
Time management
Multitasking
Communication
MS Office Suite

Benefits

Competitive wages
Optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Store Manager
Optician
Retail
Optical
Eyewear
Contact Lenses
Management
Leadership
Customer Experience
Operations
Marketing
MS Office
Registered Optician
Kitsilano
Vancouver
FYihealth group
Solis Optics
Business Performance
Coaching
Mentoring
Optical Theory
Frame Measurements
Retail Management

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