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Added 3 mins ago
TM
Mental Health Consultant
Toronto Metropolitan University
Toronto, ON
- Full-time
…work, which includes providing programs and resources that support employee wellbeing and healthy workplaces. You can find out more about Human Resources people- first philosophy and values…
Added 3 mins ago
D
GenAI & Python Specialist - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
Deloitte passively is seeking an experienced GenAI & Python Specialist to join our dynamic Operate team on a 1‑year fixed term employment basis. In this role, you will design, build, and…
Added 3 mins ago
AC
Spécialiste Principal En Gestion Des Contrats
Aston Carter
Montreal, QC
- $58 to $63 CAD / hour
- Full-time
The Contract Management Specialist is responsible for reviewing customer contracts, analyzing contractual requirements, and flowing down obligations, risks, and liabilities to suppliers.…
Added 3 mins ago
TM
Senior Learning Consultant, Employee Mental Health and Wellbeing
Toronto Metropolitan University
Toronto, ON
- Temporary
…work, which includes providing programs and resources that support employee wellbeing and healthy workplaces. You can find out more about Human Resources people- first philosophy and values…
Added 3 mins ago
BT
Senior Tax Analyst
Baker Tilly Canada
Peterborough, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 3 mins ago
E
Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
…excellence, innovation, and sustainable growth. We are seeking a Specialist II, TIS Application Observability to serve as the technical authority for our enterprise observability platform…
Added 3 mins ago
MG
Oracle ERP Compliance & Security Specialist
Maplesoft Group, an SEB Company
Ottawa, ON
- Contract
We are seeking an experience Oracle ERP Compliance & Security Specialist to support and enhance a modern Oracle Fusion Cloud ERP environment. The successful candidate will play a key role…
Added 3 mins ago
A
Spéc Contrôle Qualité / Quality Control Spec
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Manage non-conformities and support corrective actions.
Added 3 mins ago
BT
Accounting Technician
Baker Tilly Canada
Winnipeg, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 18 mins ago
AC
Spécialiste En Recouvrement
Aston Carter
Montreal, QC · Saint-Leonard, Quebec
- $28 to $36 CAD / hour
- Contract
The collections specialist manages the full accounts receivable cycle, from manual intercompany invoicing to bank deposits, while conducting regular phone-based collections with customers.…
Added 18 mins ago
RB
Client Advisor
Royal Bank of Canada
Thunder Bay, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 18 mins ago
RB
Banking Advisor
Royal Bank of Canada
Swift Current No. 137, SK · SWIFT CURRENT, Saskatchewan
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 18 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vernon, BC
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 48 mins ago
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Credit Specialist, Credit Services - Bilingual
CIBC
Montreal, QC
- Full-time
The primary role of the Senior Credit Specialist is to provide guidance and support to various CIBC partners on complex credit issues, including support for the Cards Call Centre and…
Added 48 mins ago
C
Client Engagement Associate, 20h/week - Montreal-Pie IX & Jean-Talon
CIBC
Montreal, QC
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 48 mins ago
BP
Quality Program Specialist
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, our Quality Assurance Program department is currently hiring for a Quality Program Specialist.
Added 1 hour ago
Future Opportunities - Lifeguard/Instructor I
City of Regina
Regina, SK
The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment…
Added 1 hour ago
G
Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
Remote, Canada
- Full-time
- Remote
We are seeking a Cloud Infrastructure & DevOps Specialist to design, automate, and support the Azure-based infrastructure behind our global training and certification platforms. This role…
Added 1 hour ago
B
Idenitity Access Provisioning Specialist-CyberArk/Sailpoint/Banking
BeachHead
Toronto, ON
- $47.1 to $56.52 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for an Idenitity Access Provisioning Specialist-CyberArk/Sailpoint/Banking to support enterprise-wide identity and access…
Added 1 hour ago
AC
Gestionnaire De Projet | Project Manager (Aerospace)
Aston Carter
Montreal, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 1 hour ago
H
Production Support Specialist
Hays
Toronto, ON
- Contract
You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability.…
Added 1 hour ago
RH
Bilingual Help Desk/Application Support Specialist
Robert Half
Mississauga, ON
- Temporary
We are looking for a Bilingual Help Desk/Application Support Specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Victoria, BC
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
S
Scheduler
Startec
Calgary, AB
- Full-time
…deliverables are required. You work as a partner to the teams you support, and you simplify their work rather than adding to…
Added 1 hour ago
S
Sales Administrator (Industrial Refrigeration)
Startec
AB
- Full-time
Support industrial refrigeration sales through accurate quotes, customer care, and reliable information.

Solis Optics

Patient Services Specialist

Red Deer, AB, T4R 1N9, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Working hours: 30-40 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

We're hiring to fill a current vacancy, join our team at Consumer's Optical - Red Deer - Bower Place - partners of solis optics, as a Patient Services Specialist!

In this role you’ll deliver exceptional service and support, making an impact on people’s lives in a fun, supportive, dynamic, and rewarding environment.

This position is a full-tim role working 30-40 hours per week. Our location is open Monday to Sunday.

What You'll Do

Greet and welcome customers, manage customer check-in and check-out
Engage with customers in person, by phone, and via email
Coordinate appointments, prepare prescription printouts
Manage billing and payments for patients, insurers and other third parties
Deliver exceptional customer service to ensure a positive customer experience
Support store operations by performing additional duties as required

What You Bring

Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Outstanding communication and interpersonal skills, with a passion for connecting with customers and providing exceptional experiences
A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively

How You'll Benefit

Competitive wages and benefits with exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate and team member experience.

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More about this job

Responsibilities

The Patient Services Specialist will manage customer check-ins, appointments, and billing while delivering exceptional service in a retail optical environment. They will also support store operations and maintain clear communication with patients and third-party insurers.

Requirements

Candidates should possess strong communication skills and proficiency with MS Office Suite to thrive in a fast-paced environment. Previous retail experience is considered an asset for this role.

Skills

Customer service
Communication
Interpersonal skills
Multi-tasking
MS Office Suite
Computer proficiency
Appointment coordination
Billing
Payment processing
Retail experience

Benefits

Competitive wages
Exceptional optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Optical
Customer Service
Billing
Appointment Scheduling
MS Office Suite
Patient Care
Operations Support
Communication
Teamwork
Eyewear

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