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Added 2 mins ago
LV
SEASONAL ASSOCIATE-EN
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Perform other duties where needed to support the team.
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Install and maintain a wide range of machinery as directed by Operations.
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Barista - Dark Horse - Bay/Bloor
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ASSISTANT.E GÉRANT.E-EN
La Vie En Rose
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Harvey's Overnight Supervisor
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…right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of…
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Harvey's Garnisher
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Window Cleaning Technician(Part-Time; No Weekends) Early Mornings
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Join a company where you can start as a technician, build your skills, and grow into advanced roles within our operations team.
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[C] Project Manager
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Proactively support in solving problems that arise during project execution, ensuring timely resolution and escalations to senior executive stakeholders where appropriate.
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Assistant Manager I
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We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 mins ago
S
Retail Assistant Store Manager
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- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 2 mins ago
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Executive Assistant
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Vancouver, BC
- Full-time
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Added 2 mins ago
OR
Sr Specialist, Contact Center Operations & Training
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Remote, Canada
- Full-time
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Solis Optics

Patient Services Specialist - Part time

Vancouver, BC, V6B 2T9, Canada

The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications. · Part-time

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Job details

Pay: The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications.
Job type: Part-time
Working hours: 20-29 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

We're hiring to fill a current vacancy, join our team at Vancouver - Yaletown - partners of solis optics, as a Patient Services Specialist!

In this role you’ll deliver exceptional service and support, making an impact on people’s lives in a fun, supportive, dynamic, and rewarding environment.

This position is a part-time role working 20-29 hours per week. Our location is open Monday to Saturday.

What You'll Do

Greet and welcome customers, manage customer check-in and check-out
Engage with customers in person, by phone, and via email
Coordinate appointments, prepare prescription printouts
Manage billing and payments for patients, insurers and other third parties
Deliver exceptional customer service to ensure a positive customer experience
Support store operations by performing additional duties as required

What You Bring

Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Outstanding communication and interpersonal skills, with a passion for connecting with customers and providing exceptional experiences
A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively

How You'll Benefit

Competitive wages and benefits with exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate and team member experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

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More about this job

Responsibilities

The Patient Services Specialist manages customer check-ins, appointments, and billing while providing exceptional service in a retail optical setting. They also support store operations and maintain clear communication with patients via phone, email, and in-person interactions.

Requirements

Candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. Proficiency with technology and MS Office Suite is required, while previous retail experience is considered an asset.

Skills

Customer service
Communication
Interpersonal skills
Multi-tasking
Microsoft Office Suite
Billing
Payment processing
Appointment coordination
Retail operations
Computer proficiency

Benefits

Competitive wages
Exceptional optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Patient Services
Retail
Optical
Customer Experience
Billing
Appointment Scheduling
MS Office Suite
Communication
Teamwork
Operations
Eyewear
Customer Support

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