Jobs in Canada

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Added 1 month ago
Plant Sanitarian - 10 month contract
Molson Coors
Toronto, ON
…managing and improving results necessary to achieve the Quality Business Needs as well as the brewery’s Quality and Food Safety…
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Senior Automotive Parts Advisor - Spruce Grove
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…look-up system to identify and sell suitable automotive parts solutions to our customers. When the store management team is absent, you will assume keyholder responsibilities and oversee…
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Therapeutic Area Lead, Immunology /Responsable du champ thérapeutique, Immunologie
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Oakville, ON
…and innovation. Working at the intersection of healthcare, business strategy and partnership development, this role collaborates with pharmaceutical manufacturers, healthcare professionals…
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CRH
Clarington, ON
- $29.23 CAD / hour
Be willing to work rotating shifts, overtime and weekends when required
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Senior UX Designer
modis
Toronto, ON
The successful consultant will work closely with business users, product teams, developers, QA specialists, and stakeholders to create intuitive, accessible, and visually compelling digital…
Added 1 month ago
Senior UX Designer
modis
Toronto, ON
The successful consultant will work closely with business users, product teams, developers, QA specialists, and stakeholders to create intuitive, accessible, and visually compelling digital…
Added 1 month ago
Senior UX Designer
modis
Toronto, ON
The successful consultant will work closely with business users, product teams, developers, QA specialists, and stakeholders to create intuitive, accessible, and visually compelling digital…
Added 1 month ago
IT Organizational Change Management Lead
Canadian Nuclear Laboratories LTD
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Enterprise Product Analyst
Astra North Infoteck Inc.
Calgary, AB
Validate proposed solutions against business expectations.
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Cloud Engineer – Cloud Security & Business Analysis
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Calgary, AB
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Cybersecurity Analyst
Astra North Infoteck Inc.
Calgary, AB
Validate proposed solutions against business expectations.
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Business Analyst – Process Improvement & Cybersecurity
Astra North Infoteck Inc.
Calgary, AB
Validate proposed solutions against business expectations.
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Customer Support Specialist
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…municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the…
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PW
Customer Service Specialist-Logistics
Priority Worldwide Services
Montréal, QC
- $50,000 to $65,000 CAD / year
Proficiency with Mac computers, Microsoft Office, Adobe, and general business software
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Operations Analyst
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Winnipeg, MB
Develop solutions for moderately complex business problems through detailed business, root cause, cost benefit analysis and feasibility studies.
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Senior Manager, Assurance
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Windsor, ON
That’s why we’re working in a model where teams are required to be together in the office 4 days per week
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Environmental Scientist
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Heavy Duty Equipment Mechanic
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Advisory Agent, Member and Client Experience
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Wealth Management Advisor
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As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
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Business Development Leader
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Etobicoke, ON
- $70,000 to $75,000 CAD / year
This position will be responsible for the development of new business in an assigned geographic area. Plans, directs, and controls the sales activities of the organization’s national sales…
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Sales Manager
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Canada
Partner with stakeholders across the business to align sales strategy, customer priorities, and account development activities with overall growth objectives, and to ensure accurate and…
Added 1 month ago
Manager, Microsoft Dynamics
Deloitte
Montréal, QC
Are you passionate about leading complex business transformations with Microsoft Dynamics 365 and Power Platform? Do you thrive on building trusted client relationships, leading…
Added 1 month ago
Recruitment Manager/ Recruitment Lead
emergiTEL Inc.
Toronto, ON
emergiTEL is a fast-growing and well-established Telecom and IT staffing firm providing contract and permanent staffing solutions across a wide range of professional levels.
Added 1 month ago
Vice President, Patient Care
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Kitchener, ON
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Solutions Metrix

Implementation Consultant

Montréal, QC, Canada

Apply on solutionsmetrix.bamboohr.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Mar 30, 2026

Original job description

Solutions Metrix

Product Owner - CRM Consultant for Financial Services

Overview: This role involves designing and implementing custom CRM solutions by developing system architectures, process maps, and low-level designs. You will work directly with financial services clients to understand their business needs and translate them into functional requirements.

Key Responsibilities

Financial Services Expertise:
Provide expert advice for Banks and Credit Unions to optimize and improve business operations using CRM automation

Needs Analysis: Analyze client business processes to identify requirements and opportunities for CRM optimization.

Training & Support: Develop training materials and deliver workshops for users and provide post-go-live support to ensure smooth adoption.

Process Improvement: Automate repetitive tasks and develop workflows to streamline operations and enhance customer engagement.

Solution Design and Architecture:
Develop robust CRM system architectures and detailed designs based on client requirements.

Agile Methodology:
Participate in agile ceremonies and maintain project documentation, ensuring the successful delivery of CRM initiatives on time and within scope

Strategic and Tactical Execution:
Bridge strategic planning with hands-on implementation. Build release plans, develop solutions, and ensure quality assurance through testing plans. Proactively identify and resolve potential issues.

Knowledge Sharing:
Contribute to the development of business applications and thought leadership content. Mentor junior consultants and support the growth of the CRM practice.

Problem Resolution:
Address complex project challenges and manage conflict in dynamic client situations.

Qualifications:

Degree in Software Engineering, IT, or a related field.

Strong understanding of business process concepts and project lifecycles.

Valid CRM Certification.

Proven ability to lead strategic discussions and manage client relationships.

Ability to combine strategic thinking with practical execution.

Extensive knowledge and experience of implementation CRM solutions in Financial Services industry. i.e Banks and Credit Unions

Benefits:

Competitive salary.
Paid time off.

Medical and dental insurance.

Flexible working hours.

Hybrid work model.

Tuition reimbursement.

Diverse and inclusive work environment.

Who are we?

Since 2001, Solutions Metrix has been implementing CRM in companies of all sizes and industries, whether they are in Montreal, Quebec, or elsewhere in Canada or in North America. Our team of specialists master a very large number of CRMS without being linked to any. We always recommend the best CRM to our customers according to their needs and objectives. Our method defines a simple implementation process for companies that allows them to quickly and easily use their software and optimize it to the maximum. The secret to our success is simple: we tailor our solutions to our customers' business models, markets and industries.

Solutions Metrix is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Solutions Metrix makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Apply on solutionsmetrix.bamboohr.com About employer

More about this job

Responsibilities

The Implementation Consultant at Solutions Metrix will analyze financial services clients' processes, design CRM architectures and workflows, and deliver training and post-go-live support. They will also run agile delivery, mentor junior consultants and resolve complex client issues.

Requirements

Candidates need a degree in software engineering, IT or a related field, a valid CRM certification, and extensive CRM implementation experience in banking or credit unions. Strong business process knowledge and client relationship skills are also required.

Skills

CRM platforms
CRM architecture design
process mapping
low-level design
workflow automation
business process analysis
requirements gathering
agile methodology
release planning
quality assurance testing
user training
technical documentation
stakeholder management
conflict resolution
mentoring

Benefits

Paid time off
Medical and dental insurance
Flexible working hours
Hybrid work model
Tuition reimbursement

Keywords

CRM implementation
CRM consultant
Product Owner
financial services CRM
banking CRM
credit union CRM
business analysis
solution architecture
process mapping
workflow automation
agile
Scrum
training
project lifecycle
software implementation
post-go-live support
IT consulting

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Tuition support

Licences and certifications

Valid CRM Certification

Tools

CRM software

Languages

English

Fields of study

Software Engineering
Information Technology

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Work requirements

Jobs in Canada