Customer service jobs in Canada (4,087 jobs)

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 9, 2026

Hiring at a glance

View jobs

Open jobs: 4,087
Employers: 803

Advertised starting pay

Average starting payCAD / hour: $18.80Across 603 listings
Average starting payCAD / year: $48,380Across 96 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%33 listings
Hybrid: 6%229 listings
On-site: 93%3,820 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (455), Shoppers Drug Mart (381).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burlington, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
S
Customer Service Representative
SOLVENTUM
Mississauga, ON · CA, Mississauga
- Full-time
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Brampton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
LM
Customer Service Associate - Lingerie (MIIYU) Seasonal Part Time
La Maison Simons
Edmonton, AB · West Edmonton Mall
- Part-time
Added 10 days ago
FB
Customer Service Representative - Cheese
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
Added 10 days ago
Customer Service Representative
U-Haul
Bedford, NS
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 10 days ago
FB
Customer Service Representative - Cheese
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
Added 10 days ago
BG
Customer Service Representative/Service Advisor (Markham)
Boyd Group Services
Markham, ON
- Full-time
Added 10 days ago
Service Coordinator / Customer Service Representative
I M P Group International Inc.
Sydney, NS
Harding Medical is searching for a Service Coordinator / Custome
Added 10 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Barrie, ON
- $46,000 to $58,000 CAD / year
- Full-time
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
IS
Customer Service Agent
Ideal Siding
Burnaby, BC
- $20 to $22 CAD / hour
- Full-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Part-time
Added 10 days ago
LM
Customer Service Associate - Seasonal Part Time and Short Time roles
La Maison Simons
Edmonton, AB · West Edmonton Mall
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- $17.95 CAD / hour
- Part-time
Added 10 days ago
Customer Service Representative
Circle K
Sherwood, PE
Store 6002505: 154 St.Peter'S Road, Sherwood, Prince Edward Island C1A 5P8As a Customer Service Representative, you will enjoy:
Added 10 days ago
CB
Customer Service Representative
Clark Builders
Edmonton, AB · NorthStar Edmonton
- Full-time
Added 10 days ago
CB
Customer Service Representative
Canadian Borealis Construction Inc.
Edmonton, AB · NorthStar Edmonton
- Full-time
NorthStar Equipment Rentals is hiring a Customer Service Representative in Edmonton. This person will be responsible for enh
Added 10 days ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Added 10 days ago
CB
Customer Service Representative
Clark Builders
AB · Edmonton, AB
- Full-time
Added 10 days ago
GF
Overnight Customer Service Representative (Motivator) – Bradford Holland and Sideroad 10
GoodLife Fitness
Canada
- Part-time
Who is a Customer Service Representative (Motivator)?

SOLVENTUM

Customer Service Representative

Mississauga, ON, Canada
CA, Mississauga, Canada

Hybrid

The expected compensation range for this position is $59,843 - $74,263 CAD, which reflects the anticipated base plus variable salary for this role. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected compensation range for this position is $59,843 - $74,263 CAD, which reflects the anticipated base plus variable salary for this role.
Job type: Full-time
Workplace: Hybrid
Posting language: English
Posted: Oct 29, 2026

Original job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information - learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Job Description:

Job Title: Customer Service Representative

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

Provide superior customer service by handling a variety of transactions, including inbound calls, customer order entry, and follow-ups. This role requires weekend work but no evening shifts, with flexible start and end times between 8 a.m. and 6 p.m.

As a Customer Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Answer incoming calls and gather information to fulfill customer orders, provide technical support, and address other requests.
Support rental, sales, and owned business models by entering various order types received in written and electronic formats to fulfill orders.
Communicate clearly and professionally by telephone and/or written correspondence.
Resolve non-routine and challenging inquiries by adapting techniques and methods to address a variety of complex issues.
Complete all necessary follow-up and administrative tasks.
Monitor Customer Service emails and respond to offline requests when not on a call.
Thoroughly investigate all customer complaints (e.g., backdating, missing shipments) and respond before escalating to management.
Collaborate with internal customers and across a broad spectrum of stakeholders such as Sales, Marketing, Logistics, and Transportation.
Support the Global Service Centre Team offline by providing process guidance for order entry.
Improve customer satisfaction by identifying recurring problems or barriers and providing insights to help develop solutions.
Educate and inform internal customers of various processes and direct them to appropriate resources.
Contribute to and maintain a culture of quality service within the Customer Service Team.
Participate in special projects as required.
Work occasional weekends and holidays, with no evening shifts and flexible start and end times between 8 a.m. and 6 p.m. EST.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

Bachelor’s Degree from a credited institution

College Diploma and minimum 2 years of experience in Customer Service

High school/ GED and 5 years of experience in Customer Service

In addition to the above requirements, the following are also required:

Two (2) years experience with ERP systems and business applications such as Salesforce, Oracle, and Microsoft 365

Additional qualifications that could help you succeed even further in this role include:

Fluent in English/FrenchStrong reporting and analytical skills
Strong order entry skills with exceptional attention to detail
A strong commitment to delivering world-class customer support
Strong multitasking and problem-solving skills, with the ability to perform under tight, fast-paced deadlines
Proven problem-solving skills and the ability to communicate effectively, both verbally and in writing, internal and external
Consistent adherence to work schedule commitments, the ability to work with minimal supervision, and the flexibility to support schedule adjustments based on call volumes and staffing changes

Work location: Hybrid, Mississauga, Ontario, Canada (You will be required to be at the office no less than once a week and as expected during trainings and meetings)

Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Vacancy Status: This position is for an existing vacancy.Applicable to Canadian Applicants. The expected compensation range for this position is $59,843 - $74,263 CAD, which reflects the anticipated base plus variable salary for this role. Actual compensation may vary based on factors such as a candidate’s experience, skills, training, and work location, in alignment with Canadian pay equity and pay transparency requirements. This role may also be eligible for additional compensation components (e.g., incentive programs) and a comprehensive suite of benefits available to employees in Canada. For more information on Solventum’s Total Rewards offerings, please visit: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsSolventum Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Solventum Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the
terms.

Apply About employer

More about this job

Responsibilities

The role involves providing superior customer service by handling inbound calls, processing customer orders, and resolving complex inquiries. You will also collaborate with internal stakeholders across sales, marketing, and logistics to ensure efficient order fulfillment and process improvement.

Requirements

Candidates must have a Bachelor's degree, or a college diploma with 2 years of customer service experience, or a high school diploma with 5 years of experience. Additionally, two years of experience with ERP systems like Salesforce or Oracle is required.

Skills

Customer service
Order entry
Technical support
Salesforce
Oracle
Microsoft 365
Reporting
Analytical skills
Multitasking
Problem-solving
Communication
Administrative tasks
Data science
Logistics
Transportation

Benefits

Incentive programs
Comprehensive suite of benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
ERP Systems
Salesforce
Oracle
Microsoft 365
Healthcare
Data Science
Logistics
Transportation
Technical Support
Administrative
Analytical Skills
Problem-solving
Hybrid
Inbound Calls
Process Improvement
Stakeholder Management

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