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Added 4 mins ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
…organizational rigor to manage digital platforms, turn performance data into decisions, and keep marketing projects moving seamlessly from concept to…
Added 4 mins ago
BS
Web Designer
BIS Safety Software
Sherwood Park, AB
- $70,000 to $90,000 CAD / year
- Full-time
…quality and accuracy of the online courses available through our…
Added 4 mins ago
B
Incident Response Analyst-EDR/Banking
BeachHead
Toronto, ON
- $46.01 to $55.22 CAD / hour
- Contract
…investigate and respond to complex cybersecurity incidents, support threat containment and mitigation, and collaborate with experienced professionals across security operations. This…
Added 4 mins ago
B
Idenitity Access Provisioning Specialist-CyberArk/Sailpoint/Banking
BeachHead
Toronto, ON
- $47.1 to $56.52 CAD / hour
- Contract
Support campaign planning, scheduling, scoping, stakeholder communications, data validation, and issue resolution.
Added 19 mins ago
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Marketing Administrator
Napoleon
Barrie, ON
- Full-time
…DAM platforms. The Napoleon Marketing Administrator will also support key digital marketing activities such as eCommerce, SEM and email marketing. Provides key support for offline to online…
Added 19 mins ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Partners with other teams to assess, analyze, and document business needs, recommending solutions that improve credit processes and support organizational goals.
Added 19 mins ago
DC
Waste Management Engineer-In-Training - Vancouver
Dillon Consulting Limited
Vancouver, BC
- Full-time
Support waste management planning, feasibility studies, environmental assessments, and strategies for waste reduction, diversion, organics management, and resource recovery.
Added 19 mins ago
D
Senior Salesforce Developer
Docebo
Remote, Canada
- $90,800 to $121,000 CAD / year
- Full-time
- Remote
We're adding a senior developer to carry that forward. You'll build on the platform every week, but you'll also be one of the people the rest of the team turns to when a design needs a…
Added 19 mins ago
M
Senior Software Engineer (Hybrid / Montreal)
Motion
Montreal, QC
- Full-time
Motion is building the command center for creative strategists: an AI-native platform that bridges the gap between performance marketers and creative teams, so they can uncover what’s…
Added 19 mins ago
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Production Support Specialist
Hays
Toronto, ON
- Contract
You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability.…
Added 19 mins ago
M
Systems Engineer
MCAP
Waterloo, ON
- Full-time
We are seeking a highly skilled and motivated Systems Engineer to join our Platform Services team. This role is ideal for an engineer who thrives in a modern infrastructure environment and…
Added 19 mins ago
WT
Senior Angular Developer
Wissen Technology
Montreal, QC
- Full-time
…Software Engineering, Generative AI & Machine Learning, Real-Time Data Analytics & Insights, Interactive Data Visualization & Decision Intelligence, Intelligent Process Automation,…
Added 19 mins ago
PP
Director of Performance Marketing
Pok Pok
Toronto, ON
- Full-time
Stay close to platform changes, emerging channels, and new tooling (including AI), and translate them into an edge before they're obvious.
Added 34 mins ago
Account Manager
Mentimeter
Toronto, ON
Ability to assess business opportunities and use data in order to support decision-making towards customers
Added 34 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 34 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 34 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 34 mins ago
P
Manager Software Engineering
PointClickCare
Mississauga, ON
- $152,000 to $174,000 CAD / year
- Full-time
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in…
Added 34 mins ago
ML
IT Security Consultant
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Do you live and breathe cyber security? Are you passionate about keeping your workplace, data and operations safe? If this sounds like you, we have an opportunity for you. Maple Leaf Foods…
Added 34 mins ago
EP
Digital Marketing Lead
Earthscape Play
Elmira, ON
- Full-time
…organizational rigor to manage digital platforms, turn performance data into decisions, and keep marketing projects moving seamlessly from concept to…
Added 49 mins ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
Support cutover planning, data migration, and rollback procedures to ensure business continuity.
Added 49 mins ago
Senior Software Engineer, Agentic AI Products
Leo Berwick
Toronto, ON
Design and implement robust data/domain models that support automated reporting and memo generation via Model Context Protocol (MCP) and other structured data exposure layers.
Added 49 mins ago
P
Director, Data Enablement
PwC
Toronto, ON
- Full-time
Lead executive-level client engagements focused on data strategy, platform modernization, analytics transformation, and AI readiness.
Added 49 mins ago
W
Software Development Engineer in Test, Evisort AI
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on…
Added 49 mins ago
Product Manager, Terminal Payments
Stripe
Toronto, ON
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments,…

Sonance Wealth Partners

Director of Digital Operations

Toronto, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Toronto, Ontario | Hybrid
Employment: Full-time, permanent
Annual base salary: Starting at CAD 150,000
Reporting line: CEO, on an interim basis
Travel: Up to approximately 20% to partner offices
Vacancy: One existing vacancy

About the opportunity

We are hiring our first in-house technology leader to keep our systems reliable, secure and effective as we grow. This is a hands-on role. You will translate business needs into action, solve problems alongside advisors and staff, and hold managed service partners and vendors to a high standard. You will also lead practical AI adoption and develop policies for safe, compliant technology use.

Reporting to the CEO on an interim basis, you will have no direct reports at launch. The role offers a growth path to Head of Technology as Sonance adds partner firms.

What you will do

IT operations and managed services: Own the day-to-day relationship with MNP Digital, including service requests, escalations, invoice reviews and monthly service-level reviews. Oversee hardware, devices, networks, Teams calling and meeting-room technology, and provide hands-on technical support when needed.
Identity, single sign-on and portals: Lead Microsoft Entra ID single sign-on across core platforms, with multi-factor authentication. Support the client portal launch, resolve access issues, and manage joiner, mover and leaver processes and quarterly access reviews.
Partner-office onboarding: Build a repeatable onboarding playbook for new partner firms. Lead device setup, Microsoft 365 email and file migrations, platform access and retirement of legacy systems, working with Integrations and Support Services.
Platform and vendor management: Act as the primary operational contact for platforms including Wealthbox, Addepar, Flyer and Co-Pilot, Planworth, nGauge, NetSuite and Invent. Resolve cross-vendor issues, maintain vendor oversight records and evaluate new tools.
Practical AI adoption: Work with an external consultant to identify, pilot and scale useful AI workflows. Partner with the Chief Compliance Officer on privacy, confidentiality and record-keeping requirements, and maintain an inventory of AI tools in use.
Security, continuity and policy: Own the information-security program with MNP Digital, including risk assessments, vulnerability testing, incident response and staff training. Maintain and test technology continuity and recovery plans, own the IT and AI policy framework, and prepare evidence for audits and regulatory reviews.
Technology planning and budget: Build a rolling roadmap aligned with Sonance's growth, manage technology spending and licences, and report on service levels, security, projects and costs.

What success looks like in your first year

Reliable access: The client portal is live, single sign-on is in place, and login issues are resolved within agreed response times.
Clear support: MNP Digital's responsibilities and service levels are defined, with performance reviewed monthly.
Practical controls: An approved IT and AI policy framework is in use and supported by staff training.
A clear roadmap: Systems, vendors and licences are inventoried, with a two- to three-year technology plan.
Measured AI progress: Two or three AI use cases are piloted, with time savings or service improvements measured.

What you bring

Technology leadership: At least five years of progressive IT or technology-management experience, including direct oversight of managed service providers and vendors.
Hands-on Microsoft expertise: Microsoft 365 administration experience across Exchange Online, SharePoint, Entra ID and Intune, including single sign-on implementation.
Migration delivery: Experience leading email cutovers, file migrations and device rollouts with minimal disruption.
Security and regulatory knowledge: Working knowledge of NIST or CIS frameworks, incident response and business continuity, plus the privacy and record-keeping obligations of registered Canadian financial-services firms.
An AI-forward approach: Practical use of AI in your own work and the ability to explain its opportunities and risks to non-technical colleagues.
Strong communication: A calm, collaborative approach to troubleshooting, vendor management and work across multiple offices.

Experience in wealth management, financial advisory or another regulated financial-services environment is preferred. Familiarity with CRM, portfolio accounting, custodian integrations, client portals and the movement of data between platforms would be valuable. A degree in Computer Science, MIS or a related field, or equivalent experience, is also preferred.

Working at Sonance

This position is hybrid in Toronto, with the Home Office location at 302 Bay Street, Unit 504, Toronto, Ontario M5H 0B6. Travel to partner offices for onboarding and on-site work is expected, up to approximately 20%.

You will work closely with the CEO, Director of Integrations, Director of Support Services, Chief Compliance Officer, MNP Digital and Sonance's core platform vendors. The role offers the opportunity to shape how technology supports a growing advisory partnership while remaining close to the people who use it every day.

Apply

Submit your résumé through Sonance Financial's careers portal. We welcome an opportunity to learn about the technology environments you have supported, the improvements you have delivered and why this role interests you.

Apply About employer

More about this job

Responsibilities

The Director of Digital Operations will oversee IT operations, managed service providers, and vendor relationships while leading practical AI adoption and technology strategy. They are responsible for maintaining secure, reliable systems, managing technology budgets, and developing onboarding playbooks for partner firms.

Requirements

Candidates must have at least five years of progressive IT management experience, including hands-on expertise with Microsoft 365 and managed service provider oversight. A degree in Computer Science or a related field is preferred, along with knowledge of security frameworks and experience in regulated financial services.

Skills

IT Operations
Managed Services
Microsoft 365
Entra ID
Vendor Management
AI Adoption
Information Security
Risk Assessment
Business Continuity
Project Management
Wealth Management
Financial Services
CRM
Portfolio Accounting
Cloud Migration
Policy Development

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Managed Services
Microsoft 365
Entra ID
Wealthbox
Addepar
NetSuite
AI
Information Security
NIST
CIS
Business Continuity
Financial Services
Wealth Management
Vendor Management
Cloud Migration
SharePoint
Intune
CRM
Portfolio Accounting
Compliance
Data Privacy
Infrastructure
Technology Roadmap
Budgeting
Project Management
System Integration
Regulatory Compliance
Incident Response
Digital Transformation

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