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Added 5 mins ago
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Customer Service Operations Specialist
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Calgary, AB
- Full-time
· Services incoming calls by taking and processing local orders, responding to technical questions, entering sales notes, and tracking shipments.
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Customer Support Analyst - Bilingual (FRENCH)
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sales team member
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- Full-time
Stay informed of new products and their technical applications
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Sales associate
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Product Operations Lead | Place Ste-Foy
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Performance bonuses (in-store sales or management position);
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Performance bonuses (in-store sales or management position);
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Boutique La Vie En Rose
London, ON
Performance bonuses (in-store sales or management position);
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KEY HOLDER
Boutique La Vie En Rose
Saguenay, QC · CHICOUTIMI, QC
Performance bonuses (in-store sales or management position);
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Performance bonuses (in-store sales or management position);
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JUNIOR ASSISTANT MANAGER
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Customer Experience Guide - Seasonal
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ASSISTANT MANAGER-EN
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KEY HOLDER-EN
La Vie En Rose
Canada
- Part-time
Performance bonuses (in-store sales or management position)
Added 20 mins ago
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Guest Experience Lead | Place Ste-Foy
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Quebec, QC
- Full-time
Added 20 mins ago
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Customer Success Operations Analyst
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JUNIOR ASSISTANT MANAGER-EN
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Added 20 mins ago
LV
ASSISTANT MANAGER-EN
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Added 20 mins ago
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Sonepar

Inside Sales Representative

Sudbury, ON, P3C 4S9, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

THIS POSITION CAN ALTERNATIVELY BE BASED AT THE TIMMINS BRANCH

For over 50 years, Dixon Electric has been servicing the electrical industry with a combination of integrity, stability and trust. We take pride in our ability to provide customized solutions to exact specifications for each one of our clients, as a full line electrical distributor. Through the collaboration between Dixon Electric, our manufacturers, suppliers and our clientele, we have been able to create a synergistic environment that benefits all.

At Dixon, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

Why Join Us?

You will be joining a market leader with over 40 years of experience to help you elevate your potential.
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
A chance to get involved in the forever growing electrical industry.
We house the largest inventory to better service our customers and deliver on sales commitments.
An opportunity for career development across many business departments within our organization.

Responsibilities:

Assist customers to quote and order parts correctly; quote follow up, and troubleshoot any product issues by phone, email and in person.
Work with vendors, customers and the warehouse team to facilitate the prompt delivery of orders.
Collaborate with Account Managers, the Projects Group and the Technical Team to ensure premier customer service is provided to customers.
Maintaining knowledge base on current products and learning about new products.

Requirements:

A desire to learn and continue to grow.
A post secondary education in Electrical, Automation, Mechatronics, or relevant experience.
Knowledge of electrical products such as: relays, timers, PLCs, light curtains, push buttons, breakers and panels.
Excellent communication skills, both verbal and written.

Benefits & Perks

We offer a competitive salary, plus a full set of benefits, including:

Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Please note that, whilst not expected, the company may pay at a rate outside of the range for this role where appropriate. Actual compensation commensurate with the candidate’s experience, education, internal parity, role complexity, role level, and other relevant factors. The advertised salary range relates to Ontario and is provided in accordance with the Ontario Pay Transparency Act. We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of Ontario.

To explore and learn more about Dixon, please visit http://www.dixonelectric.ca/

Visit our other social media sites:

LinkedIn: Dixon Electric

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:
We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Assist customers with quoting, ordering, and troubleshooting electrical parts via phone, email, and in-person interactions. Collaborate with internal teams and vendors to ensure accurate order fulfillment and provide premier customer service.

Requirements

Requires a post-secondary education in Electrical, Automation, Mechatronics, or relevant industry experience. Candidates must possess strong communication skills and knowledge of electrical components such as PLCs, breakers, and relays.

Skills

Customer service
Technical troubleshooting
Order processing
Quoting
Electrical product knowledge
Communication skills
Relationship management
Inventory management
Vendor coordination
Product knowledge maintenance

Benefits

Flexible benefits program
Medical insurance
Dental insurance
Vision insurance
Health spending account
RRSP matching
Employee assistance program
Tuition reimbursement
Employee discounts
Life insurance
Disability insurance

Visa sponsorship

Not detected in the job text

Keywords

Electrical distributor
Inside sales
Relays
Timers
PLCs
Light curtains
Push buttons
Breakers
Panels
Automation
Mechatronics
Customer support
Supply chain
Technical support
Order management
Electrical industry
B2B
Inventory
Sustainability
Energy transition

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