Jobs in Canada

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Added 2 mins ago
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Assistant Branch Manager - Fairview
Vancity
Vancouver, BC
- Full-time
As an Assistant Branch Manager, you will establish and develop relationships with our business community contacts and look for opportunities to promote Vancity products and services with…
Added 2 mins ago
CB
Area Manager - Ontario
COBS Bread
Toronto, ON
- Full-time
We are looking for an Area Manager to join our Operations Team in Ontario. This position reports to the Regional Director and will be working closely with the Support Team to ensure retail…
Added 2 mins ago
CB
Area Manager - Ontario
COBS Bread
Toronto, ON
- Full-time
We are looking for an Area Manager to join our Operations Team in Ontario. This position reports to the Regional Director and will be working closely with the Support Team to ensure retail…
Added 2 mins ago
SC
Senior Procurement Manager
Sysco Canada Inc.
Calgary, AB
- Full-time
The Sr. Procurement Manager provides enterprise leadership for procurement strategy, inventory optimization, and network performance across Canada. The role is accountable for developing…
Added 3 mins ago
S
Sales Associate (Robson Street)
Swatch
Vancouver, BC
- Part-time
As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core…
Added 3 mins ago
RE
Account Manager
Robertson Electric Wholesale
Kitchener, ON
- Full-time
The Account Manager is responsible for providing exceptional customer service to their assigned accounts as well as prospecting and developing new business. They will identify opportunities…
Added 3 mins ago
H
Presales Manager
Hanshow
Toronto, ON · Greater Toronto Area, Canada
- $83,500 to $88,500 CAD / year
- Full-time
The Pre-Sales Project Manager will lead the technical and commercial pre-sales process for Hanshow’s customers in Canada, from assessing customer requirements and designing solutions to…
Added 3 mins ago
S
Assistant Store Manager (Fairview Mall)
Swatch
Toronto, ON
- Full-time
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and…
Added 3 mins ago
SC
Senior Procurement Manager
Sysco Canada Inc.
Vancouver, BC
- Full-time
The Sr. Procurement Manager provides enterprise leadership for procurement strategy, inventory optimization, and network performance across Canada. The role is accountable for developing…
Added 3 mins ago
SC
Senior Procurement Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Sr. Procurement Manager provides enterprise leadership for procurement strategy, inventory optimization, and network performance across Canada. The role is accountable for developing…
Added 17 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 17 mins ago
SD
Receiver, Hourly Full Time Day
Shoppers Drug Mart
Canmore, AB
- Full-time
Merchandises and provides superior customer service.
Added 17 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 17 mins ago
Contract Hearing Instrument Practitioner
Sonova AG
Maple Ridge, BC
Provide house calls as mutually agreed upon with District Sales Manager
Added 17 mins ago
NC
Member Associate
Northern Credit Union
Elliot Lake, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…
Added 17 mins ago
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General Merchandise Assistant Manager
Walmart
Brampton, ON
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 17 mins ago
S
Project Manager
SECURE
Calgary, AB
- Other
As Project Manager, Customer & Operations Enablement, you will lead the delivery of technology and business transformation projects that support SECURE’s five-year corporate strategy.…
Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Edmonton Trail, Calgary, AB
- Full-time
Must have valid SellSafe Certification
Added 17 mins ago
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Sales Representative- Manitoba
''
Winnipeg, MB
- Full-time
- Temporary
We are seeking an energetic and customer-focused Contract Foodservice Sales Representative to support our Foodservice business across Winnipeg and Manitoba. Reporting to the Area Sales…
Added 17 mins ago
RB
Client Advisor
Royal Bank of Canada
Orangeville, ON
- Part-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 17 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
London, ON
- Part-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 17 mins ago
GD
DYNAMITE - Operations Team Leader FT - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 32 mins ago
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Associate/Administrator, Credit Administration & Lending Operations, Private Wealth Canada
BMO
Montreal, QC · Quebec, QC · IBMM
- Full-time
…activities, contributing to operational efficiency, risk management, service excellence, and consistency across the PWCA lending portfolio. The position is primarily administrative and…
Added 32 mins ago
Customer Experience Manager
Laura Canada
Saskatoon, SK
As part of Management, the Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 32 mins ago
Territory Sales Consultant
Stephenson's Rental Services
Aurora, ON
Provide the Branch Manager with regular updates on accounts for forecasting and collaboration and attend all sales meetings and events.

Sonova AG

Contract Hearing Instrument Practitioner

Maple Ridge, BC, Canada

Apply on jobs.sonova.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Job Specifications
Department: Sales	Reports To: Regional Sales Director
Job Type: Retail Clinic	Award Type: Monthly Commissions and Quarterly Bonus
Management: Yes No # Direct Reports: 0 # Indirect Reports: 0	Travel Required: Yes No Percentage:<10%

Position Summary

The Hearing Care Professional role is to provide hearing aids and consistent quality service to our customers in a timely, efficient and effective manner.

Responsibilities & Duties

Customer Service

Provides professional standard of customer service to all clients.
Review to document related complaint.
Ensure individual adherence to Standard Operating Procedures.
Schedule appointments within calendar management process as outlined.

Consulting:

Follow the dispensing and Retail Audiology process as outlined in the RSOP (Required Standards of Practice) Manual, which includes:

Follows Connect Hearing Sales Process – Cycle of Sales
Perform otoscopic examinations and be able to identify pathologies that require medical referral.
Conduct full range of audiometric tests i.e. pure tone audiometry, speech audiometry, tympanometry.
Conduct non-auditory needs assessment
Identify medical “Red Flags” and refer as appropriate
Select and order appropriate hearing aids based on audiometric test results.
Able to present different hearing aid technologies in a clear and easily understood manner.
As required, be able to administer pre and post hearing aid fitting assessment questionnaires such as APHAB.
Perform In-situ Real Ear Probe Microphone Measurements using real ear equipment.
Familiar with evidence based prescriptive fitting methods i.e. DSL V, NAL-NL2.
Sound field evaluation of a hearing aid fitting as necessary.
Perform electro acoustic analysis of hearing aids
Familiarity of outcome measures i.e. COSI
Be able to determine and identify hearing instruments that are not functioning properly.
Be able to select and provide appropriate loaner hearing instruments.

Clean hearing instruments and perform minor repairs on hearing instruments which would include replacing:
- Tubings
- Recievers
- Wax filters
- battery doors
- ear hooks
- control covers
- dampers
- Physical and acoustic modifications of hearing instruments which would include:
- enlarging or reducing vents
- Electro acoustic modification of hearing aids through manufacture programming software grinding shells to improve fit and comfort
- patching small holes
- building up shells or earmolds
Take deep ear impressions.
Demonstrate and sell assistive listening devices.
Provide client counselling on expectations and wearing hearing instruments.
Provide client orientation on the use of hearing aids
Provide house calls as mutually agreed upon with District Sales Manager
Able to fit, evaluate and troubleshoot hearing aids.

Sales:

To achieve monthly clinic budget for units sold and revenue.
Use the provided sales tools: Client conversation sheet, Recommendation tool
Complete Clinic Demand Generation as it relates to TotalCare, namely Hearing Health Checks, Refer a Friend, GP Referrals and community outreach.
Understand appropriate use of discounts and price matching.
Able to use RBS to quote costs.
Familiar third-party contract prices, policies and procedures.
Also familiar with procedures of other third-party payee.
Knows and implements all policies regarding: Pricing, demos, returns, repairs, warranty coverages and loss and repair warranty plans, payment plans, discounts and price match.

Correspondence:

Responsible for professional correspondence with:

Clients, physicians and other health care professionals both verbally and in writing. This would include preparing doctor letters, giving quotes and dealing with questions or complaints.
Third party payees.
Staff and other consultants within office in regard to your clients and office procedures.

Meetings:

Be prepared for requested meetings with appropriate written documentation
Report for meetings with the Regional Sales Manager when requested.

Record-Keeping:

Complete in a timely fashion all client file documentation including Client Information Sheets, Client Conversation Sheets 3rd Party Grids, and Client Progress Notes.
Complete and refer to the Clinic Planning Book
Responsible for correct pricing and appropriate booking of follow-up appointments.
Able to complete all manufacturer and order forms.
Know all Appointment, Return For Credit and Referral Codes.

Miscellaneous:

Familiar with clerical office processes performed by support staff.
Filing of current and non-current clients.

Experience/Education/Requirements:

HIP/HIS designation in Canada or Audiologist (M.Sc. or Au.D).
Up-to-date on new hearing instrument technologies
Responsible for completing continuing education each year
Maintain all yearly qualifications and Provincial Licensing as required by the regulatory bodies.

Personal Suitability:

Ability to work under pressure and meet deadlines.
Ability to establish and maintain cooperative business relationships.
Ability to demonstrate leadership and inspire confidence.
High level of entrepreneurial spirit.
Ability to work as a team player, possess interest to be part of a growing business.
Must be able to travel for training and have valid Class 5 Drivers License.

Working Conditions

Office Retail/Store Home Office/Travel

Apply on jobs.sonova.com About employer

More about this job

Responsibilities

The Hearing Care Professional is responsible for providing high-quality hearing aid services, including conducting audiometric tests, fitting devices, and managing patient consultations. They must also achieve clinic sales targets and maintain accurate clinical documentation while adhering to professional standards.

Requirements

Candidates must hold a HIP/HIS designation in Canada or be a qualified Audiologist (M.Sc. or Au.D). A valid Class 5 Driver's License and the ability to travel for training are also required.

Skills

Audiometric testing
Hearing aid fitting
Otoscopic examination
Patient counseling
Sales
Clinical documentation
Troubleshooting
Customer service
Medical referral
Assistive listening devices
Real ear measurements
Inventory management
Relationship management
Leadership
Time management

Benefits

Monthly commissions
Quarterly bonus

Visa sponsorship

Not detected in the job text

Keywords

Hearing Instrument Practitioner
Audiologist
Retail Clinic
Audiometry
Tympanometry
Real Ear Probe Microphone Measurements
DSL V
NAL-NL2
COSI
APHAB
Hearing Aids
Assistive Listening Devices
Patient Care
Clinical Sales
Medical Referral
Inventory Maintenance
Professional Licensing
Continuing Education
Customer Service
Clinic Management

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Work requirements

Jobs in Canada