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Added 3 mins ago
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Health, Safety & Environment (HSE) Advisor
Black & McDonald Limited
Calgary, AB
- Full-time
This is an intermediate HSE role and will report directly to the Provincial Health, Safety & Environmental Manager based out of Calgary. As the HSE Advisor in the Calgary office, you will…
Added 17 mins ago
AB
Oracle ERP Compliance & Security Specialist (hybrid in Ottawa or Montreal or Toronto)
Ateko, backed by Bell Canada
Toronto, ON
- Contract
Our client has successfully launched Oracle Fusion Cloud ERP as part of its ERP Modernization and Business Transformation.
Added 17 mins ago
CM
Market Risk Manager
CIBC Mellon
Toronto, ON
- Full-time
…information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you…
Added 17 mins ago
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Senior Analyst/Engineer - PSA and Risk Assessment
Kinectrics
Toronto, ON
- Full-time
…company thanks to a number of significant training and personal development…
Added 17 mins ago
TR
Social Media Manager
Thomson Reuters
Toronto, ON
- $37 to $42 CAD / hour
- Contract
We're looking for a Social Media Manager to lead end-to-end social campaigns and flagship moments for Thomson Reuters across X, Facebook, YouTube, LinkedIn, Instagram and TikTok.
Added 17 mins ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Toronto, ON
- Contract
The client has successfully launched Oracle Fusion Cloud ERP as part of its ERP Modernization and Business Transformation.
Added 17 mins ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Ottawa, ON
- Contract
The client has successfully launched Oracle Fusion Cloud ERP as part of its ERP Modernization and Business Transformation.
Added 17 mins ago
Clinical Service Leader - Clinical Nutrition - Infant Nutrition Preparation Room
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Manager Health Services – Acute Care Food Services (or Designate), the incumbent is responsible for:
Added 33 mins ago
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Business Development Manager: GTA East
Caesarstone
Vaughan, ON
- Full-time
Business Development Manager: GTA East (Richmond Hill - Trenton)
Added 47 mins ago
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Sales Manager
PAL Airlines
Sept-Îles, QC
- Full-time
Respond to client inquiries, requests or issues. Working with various internal departments to ensure customer needs are met;
Added 47 mins ago
LA
Senior Project Engineering Manager - Power Generation
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is seeking a Senior Project Engineering Manager to lead the execution of complex power generation projects across engineering and EPC delivery programs. This individual will…
Added 47 mins ago
TI
Senior Project Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our Client is seeking an experienced Senior Project Manager / Leader to oversee complex Audio-Visual (AV), Videoconferencing, Telecommunications, and IT Infrastructure projects within the…
Added 47 mins ago
GP
Manager
GGA Partners™
Toronto, ON
- Full-time
Role Description We are seeking a Manager to join our Transaction Advisory & Commercial Strategy division. This is a hands-on leadership role for a commercially minded professional who can…
Added 47 mins ago
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Operations Manager, Mortgage & Lending
Aplin
Calgary, AB
- Full-time
Our client, a well-established and growing organization in the mortgage and financial services industry, is seeking an experienced Operations Manager, Mortgage & Lending, to lead a…
Added 47 mins ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 47 mins ago
A
Architectural Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals,…
Added 47 mins ago
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Digital Assurance & Transparency Manager
PwC
Calgary, AB
- Full-time
…enhance work product, significantly contribute to business development efforts to remain up to date on client and firm hot topics while sharing the knowledge amongst the team where…
Added 47 mins ago
P
Digital Assurance & Transparency Manager
PwC
Vancouver, BC
- Full-time
…enhance work product, significantly contribute to business development efforts to remain up to date on client and firm hot topics while sharing the knowledge amongst the team where…
Added 1 hour ago
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Manager, Assurance and Accounting
ACCA Careers
London, ON
- Full-time
Network in the local business community, consider business development opportunities and contribute to the preparation and delivery of competitive proposals to meet client needs
Added 1 hour ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- Full-time
Reporting to the Glazing Product Manager, the Technical Specialist supports the evaluation, testing, investigation, and development of glazing, window, and building envelope systems. This…
Added 1 hour ago
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Business Development Manager
CAE
Ottawa, ON
- Full-time
…relationships, leading proactive solutions, and elevating the client experience, every interaction makes a difference. Join us to grow your career and contribute to CAE’s global mission of…
Added 1 hour ago
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Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 1 hour ago
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Mortgage Specialist
BMO
Ajax, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 1 hour ago
ME
Assistant General Manager
MBS Equipment Company Canada
Burnaby, BC
- Full-time
Support business development initiatives and assist with client contract negotiations.
Added 1 hour ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
Reporting to the Glazing Product Manager, the Technical Specialist supports the evaluation, testing, investigation, and development of glazing, window, and building envelope systems. This…

Sonova AG

Customer Care Representative-Oromocto, NB

Oromocto, NB, Canada

This role offers an hourly wage of $20–$23, based on experience.

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Job details

Pay: This role offers an hourly wage of $20–$23, based on experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Oromocto, NB

66 Broad Road, Suite 204, Oromocto, NB

Hours: Monday-Friday 8:30-4:30pm/one-hour unpaid lunch/35 hours total weekly

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful third-party billing operations

Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.

Extended Health Benefits Package from day one

3 weeks vacations to start, increasing with tenure

6 days of personal time in your first year

Additional days off, including your Birthday!

Monday – Friday (business hours)

Eligible for a Monthly Bonus

Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills

You have experience or would enjoy working on and reconciling accounts receivable

Your aligned with our value of helping others

You are available to travel to other clinics as well

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally

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More about this job

Responsibilities

The Customer Care Representative will provide exceptional service by managing client appointments, maintaining accounts, and handling third-party billing. They will also assist with in-clinic device cleanings and minor repairs to support the Hearing Care Professionals.

Requirements

Candidates should possess strong communication and customer service skills with an interest in reconciling accounts receivable. A positive, learning-oriented attitude is required, and the ability to travel to other clinic locations is expected.

Skills

Customer service
Communication
Appointment scheduling
File organization
Account management
Accounts receivable
Third-party billing
Device repair
Relationship building

Benefits

Extended health benefits package
Vacation time
Personal time
Birthday off
Monthly bonus
Education sponsorship
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail Clinic
Hearing Care
Sonova
Connect Hearing
Accounts Receivable
Billing
Scheduling
Client Relations
Device Repair
Professional Development
Healthcare
Administrative Support

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