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Added 12 mins ago
FL
Experienced Associate, Audit
Fuller Landau LLP
Toronto, ON
- Full-time
Identify accounting issues and collaborate with Senior Associate or Manager to develop work plans
Added 12 mins ago
FS
Shelter Worker - Full-time
Family Services of Greater Vancouver
Vancouver, BC
- $25 to $28 CAD / hour
- Full-time
intellectual, emotional/social challenges and concurrent disorders. This position reports to the Assistant Manager.
Added 12 mins ago
SI
Manager, Underwriting Member & Co-operative Business
Sovereign Insurance
Toronto, ON
- Full-time
The Manager, Underwriting Member & Co-operative Business leads the underwriting function for a specialized portfolio, ensuring profitable growth, sound risk management, and exceptional…
Added 12 mins ago
NB
Warehouse Superintendent
Neptune Bulk Terminals
North Vancouver, BC
- Full-time
· Support employee development, training, succession planning, and workforce engagement.
Added 12 mins ago
ZF
Territory Sales Manager – Ottawa and Quebec
Zwiesel Fortessa Americas LLC
Quebec, QC
- $50,000 to $60,000 CAD / year
- Full-time
The Territory Sales Manager is responsible for driving revenue growth and retaining key accounts within their assigned territory. This role serves as the primary point of contact for…
Added 12 mins ago
BT
Class 1/AZ City Driver/Yard Supervisor
Bison Transport
Saskatoon, SK
- Full-time
Communicate regularly with Saskatoon Manager and Operations leaders to prioritize duties.
Added 12 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Associate Customer Success Manager will own consumption and adoption outcomes across a portfolio of mid-complexity customers, operating with judgment and autonomy within your portfolio…
Added 12 mins ago
W
Quality Continuous Improvement Technician (Night Shift)
Wonderbrands
Toronto, ON · Etobicoke, ON
- Other
Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC…
Added 12 mins ago
D
Senior System Engineer
Danaher
Concord, ON
- Full-time
The position reports to the System Engineering Manager and is part of the Product Development team located in Concord, Ontario. This is an on-site role.
Added 26 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 26 mins ago
UH
Registered Nurse - Inpatient Leukemia
University Health Network
Toronto, ON
- Contract
Opportunities for development and promotions within a large organization
Added 26 mins ago
UH
Registered Nurse - Amputee Rehabilitation Service
University Health Network
Toronto, ON
- Part-time
Participate in professional, program and hospital-wide initiatives, including professional development of self
Added 26 mins ago
CC
Senior Manager, Engineering
Confidential Company
Toronto, ON · Greater Toronto Area, Canada
- $136,000 to $195,000 CAD / year
- Full-time
A global manufacturing organization is seeking an experienced Senior Manager - Engineering Manager to lead technical engineering activities, customer-facing initiatives, and program…
Added 26 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
Participate in the development of specialized services that meet the needs of the population
Added 26 mins ago
AS
Service Contract Administrator
Apex Systems
Concord, ON
- $27 USD / hour
- Contract
This position reports to the Sr. Manager, Customer Service and is part of the Service Contract Administration team located in Concord, Canada. This is an on-site role.
Added 26 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
FH
Front Office Supervisor
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Participate in Front Desk agent mentorship program meeting with agents in a 1 on 1 basis to foster their development as well as conducting regular performance evaluations
Added 26 mins ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 26 mins ago
PD
Product Manager
Pollard Digital Solutions
Winnipeg, MB
- Full-time
We’re looking for Product Manager to join our Digital Solutions team within our Winnipeg Office.
Added 26 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Winnipeg, MB
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 26 mins ago
PE
Project Coordinator, Renewables
PRI Engineering
Toronto, ON
- Full-time
Track scope changes, prepare change orders for the Account Manager's approval, and work with project accounting on invoicing and collections status.
Added 26 mins ago
M
Lead Full Stack Engineer
Manulife
Waterloo, ON
- Full-time
Set the technical direction for the design, development, testing, delivery, and continuous improvement of full-stack business applications.
Added 26 mins ago
B
Operational Readiness Manager
BGIS
Markham, ON
- Full-time
The Operational Readiness Manager manages a team of resources to deliver relocation, furniture installation and furniture decommissioning services for our client. They support the planning…
Added 26 mins ago
M
Manager, Corporate & Strategic Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $123,026 to $168,886 USD / year
- Full-time
Our Non-Fare Sales Office is seeking a Manager, Corporate & Strategic Partnerships for a 14-month contract to lead the growth of corporate and strategic partnerships. This role is…
Added 26 mins ago
IG
Senior Product Engineer
Insight Global
Burlington, ON
- $110,000 to $125,000 CAD / year
- Full-time
We are seeking a Senior NPI Product Engineer to support new product development from early concept through to production release. In this role, you will work closely with experienced…

Sonova AG

Customer Care Representative-Oromocto, NB

Oromocto, NB, Canada

This role offers an hourly wage of $20–$23, based on experience.

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Job details

Pay: This role offers an hourly wage of $20–$23, based on experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Oromocto, NB

66 Broad Road, Suite 204, Oromocto, NB

Hours: Monday-Friday 8:30-4:30pm/one-hour unpaid lunch/35 hours total weekly

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful third-party billing operations

Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.

Extended Health Benefits Package from day one

3 weeks vacations to start, increasing with tenure

6 days of personal time in your first year

Additional days off, including your Birthday!

Monday – Friday (business hours)

Eligible for a Monthly Bonus

Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills

You have experience or would enjoy working on and reconciling accounts receivable

Your aligned with our value of helping others

You are available to travel to other clinics as well

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally

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More about this job

Responsibilities

The Customer Care Representative will provide exceptional service by managing client appointments, maintaining accounts, and handling third-party billing. They will also assist with in-clinic device cleanings and minor repairs to support the Hearing Care Professionals.

Requirements

Candidates should possess strong communication and customer service skills with an interest in reconciling accounts receivable. A positive, learning-oriented attitude is required, and the ability to travel to other clinic locations is expected.

Skills

Customer service
Communication
Appointment scheduling
File organization
Account management
Accounts receivable
Third-party billing
Device repair
Relationship building

Benefits

Extended health benefits package
Vacation time
Personal time
Birthday off
Monthly bonus
Education sponsorship
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail Clinic
Hearing Care
Sonova
Connect Hearing
Accounts Receivable
Billing
Scheduling
Client Relations
Device Repair
Professional Development
Healthcare
Administrative Support

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