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Added 27 mins ago
FLAGMAN
RailWorks
Chatham-Kent, ON · Chatham, ON
· Consults with the site Supervisor and/or contractor’s representative to understand scope of work being conducted, any potential hazards to the rail infrastructure and applies field level…
Added 2 hours ago
H
Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: As a member of Mental Health Services, the Social Worker is an integral member of the multidisciplinary team. Responsibilities include screening, crisis intervention,…
Added 2 hours ago
CC
Director, Leadership Giving (BC)
Canadian Cancer Society
Vancouver, BC
- Full-time
As the senior leadership giving representative in British Columbia, the Director plays a pivotal role in expanding CCS's philanthropic presence and influence across the province. This…
Added 2 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Minimum 5 years’ experience in a Military School or Unit as an Instructor or Standards Cell member
Added 2 hours ago
Operations Supervisor
David's Bridal
Edmonton, AB
…you'll enjoy a flexible schedule, gain hands-on leadership experience, and help drive store success by supporting a high-performing team and delivering outstanding customer experiences…
Added 2 hours ago
Operations Supervisor
David's Bridal
Vaughan, ON
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LH
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Lakeridge Health
Oshawa, ON
- Internship
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Added 4 hours ago
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Service Manager
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Mississauga, ON
- Full-time
Creating and driving implementation of service strategy as a member of the management team.
Added 5 hours ago
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Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
Ability to work independently and as a member of a team
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PF
Afternoon Warehouse Associate Replenisher
Performance Food Group
Milton, ON
- Full-time
Position Purpose: As a member of our Warehouse team you will take orders from request to reality, in an environment where you'll feel and create a culture of safety and family. You will…
Added 5 hours ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Ability to work independently and as a member of a team
Added 6 hours ago
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Hiring T4
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
…regular basis. The Technician IV provides the highest level of experience and expertise in vehicle diagnostics and repair. The position also plays a key role in the leadership, development…
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Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
As a member of the inter-professional team, the Dietitian contributes to client care through collaboration with health care team providers, sharing nutrition expertise, ensuring quality and…
Added 7 hours ago
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Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
As a member of the inter-professional team, the Dietitian contributes to client care through collaboration with health care team providers, sharing nutrition expertise, ensuring quality and…
Added 7 hours ago
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Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
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Occupational Therapist - Inpatient Unit - Mental Health & Addictions
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Truro, NS
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Nova Scotia Health Authority
New Glasgow, NS
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Physiotherapist - Rehabilitation & Supportive Care Services
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Halifax, NS
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Senior Manager, Business Development
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MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
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Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
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IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
MB · Manitoba, Canada
- Contract
The Role: As a member of our HNW Marketing team at IGM, you will be joining a highly collaborative group with experience and passion for delivering innovative solutions for our clients,…
Added 8 hours ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
ON · Ontario, Canada
- Contract
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Sonova AG

Customer Care Representative-Oromocto, NB

Oromocto, NB, Canada

This role offers an hourly wage of $20–$23, based on experience.

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Job details

Pay: This role offers an hourly wage of $20–$23, based on experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Oromocto, NB

66 Broad Road, Suite 204, Oromocto, NB

Hours: Monday-Friday 8:30-4:30pm/one-hour unpaid lunch/35 hours total weekly

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful third-party billing operations

Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.

Extended Health Benefits Package from day one

3 weeks vacations to start, increasing with tenure

6 days of personal time in your first year

Additional days off, including your Birthday!

Monday – Friday (business hours)

Eligible for a Monthly Bonus

Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills

You have experience or would enjoy working on and reconciling accounts receivable

Your aligned with our value of helping others

You are available to travel to other clinics as well

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally

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More about this job

Responsibilities

The Customer Care Representative will provide exceptional service by managing client appointments, maintaining accounts, and handling third-party billing. They will also assist with in-clinic device cleanings and minor repairs to support the Hearing Care Professionals.

Requirements

Candidates should possess strong communication and customer service skills with an interest in reconciling accounts receivable. A positive, learning-oriented attitude is required, and the ability to travel to other clinic locations is expected.

Skills

Customer service
Communication
Appointment scheduling
File organization
Account management
Accounts receivable
Third-party billing
Device repair
Relationship building

Benefits

Extended health benefits package
Vacation time
Personal time
Birthday off
Monthly bonus
Education sponsorship
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail Clinic
Hearing Care
Sonova
Connect Hearing
Accounts Receivable
Billing
Scheduling
Client Relations
Device Repair
Professional Development
Healthcare
Administrative Support

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