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Added 2 mins ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples,…
Added 2 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or…
Added 2 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or…
Added 2 mins ago
A
Représentant(e) des ventes en relations bancaires, Marché intermédiaire/Banking Relationship Sales Representative, Mid-Market
ADP
Montreal, QC
- Full-time
Expérience de la vente B2B et gestion de quotas
Added 1 hour ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
…operating parameters of the Statement of Work and management in our client contract. This role will be visible on facility sites (as agreed upon with clients and managers) and will be the…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or…
Added 2 hours ago
R&
Senior Business Analyst – Capital Markets
Robertson & Company Ltd.
Toronto, ON
- Contract
Client: Our client is one of Canada’s leading Banks, located in Downtown Toronto.
Added 3 hours ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples,…
Added 3 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
…operating parameters of the Statement of Work and management in our client contract. This role will be visible on facility sites (as agreed upon with clients and managers) and will be the…
Added 4 hours ago
Senior Accountant - Canada - On Site
Vensure Employer Solutions
Westmount, QC
Meet the contractual commitments to client(s) through timely and accurate reporting and issue resolution.
Added 8 hours ago
NB
Banking Advisor
National Bank of Canada
Sorel-Tracy, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 10 hours ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Strengthening relationships with the client's senior level
Added 11 hours ago
CC
Sales Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
…janitorial and kitchen cleaning services, generate leads, build client relationships, prepare proposals, and contribute to the company's sales…
Added 12 hours ago
CS
Community Disability Worker I - Supported Independent Living (Casual)
Catholic Social Services Alberta
Tofield, AB
- Internship
Minimum 6 months experience working with persons with developmental disabilities
Added 12 hours ago
CS
Child Youth Care Worker (FT) - Zeno House FSCD
Catholic Social Services Alberta
AB · Edmonton, AB
- Full-time
…in EDMONTON to join our Zeno House team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your…
Added 12 hours ago
Family Enrichment Worker
Catholic Social Services
Lloydminster, AB
2 years' experience working with children and families
Added 15 hours ago
BB
Représentant(e) des services techniques à domicile (Temps plein) / Field Technical Service Representative (Full Time)
Best Buy Canada
Saint-Bruno, QC
- Full-time
Crée une expérience client exceptionnelle à tout coup grâce à votre dévouement au service à la clientèle et à votre professionnalisme
Added 17 hours ago
IF
Conseiller(ère) au service à la clientèle |Québec
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Vous aimez résoudre des problèmes, travailler en équipe et offrir une expérience client de qualité ? Nous souhaitons vous rencontrer !
Added 17 hours ago
IF
Customer Development Manager FMS
Impact Fulfillment Services
Montreal, QC
- Full-time
Cinq (5) ans ou plus expérience de l’utilisation des systèmes CRM [Customer relationship management (Gestion des relations avec le client)], tels que Sales Force (Force de vente),…
Added 17 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 18 hours ago
W
HSE Specialist II
Worley
Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 23 hours ago
NB
Private Wealth Advisor
National Bank of Canada
Montreal, QC · Saint-Laurent, QC
- Full-time
Increase the assets under management of the assigned portfolio by offering wealth management advisory services in line with client needs.
Added 23 hours ago
NB
Private Wealth Advisor
National Bank of Canada
Montreal, QC
- Full-time
Increase the assets under management of the assigned portfolio by offering wealth management advisory services in line with client needs.
Added 23 hours ago
NB
Banking Advisor
National Bank of Canada
Laval, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 1 day ago
EC
Technical Services Representative, Rogers Centre Ottawa (Union) - Full Time
Encore Canada
Ottawa, ON
- Full-time
The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments.

Sonova AG

Customer Care Representative-Sault Ste. Marie Ontario

Sault Ste. Marie, ON, Canada

This role offers an hourly wage of $20–$23, based on experience.

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Job details

Pay: This role offers an hourly wage of $20–$23, based on experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Sault Ste. Marie, Ontario

Hours: Monday-Friday 8:30-4:30pm/one-hour unpaid lunch/35 hours total weekly

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful third-party billing operations

Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.

Extended Health Benefits Package from day one

3 weeks vacations to start, increasing with tenure

6 days of personal time in your first year

Additional days off, including your Birthday!

Monday – Friday (business hours)

Eligible for Quarterly Bonus

Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills

You have experience or would enjoy working on and reconciling accounts receivable

Your aligned with our value of helping others

You are available to travel to other clinics as well

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally

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More about this job

Responsibilities

The role involves providing exceptional customer service, managing client accounts, and scheduling appointments for hearing care professionals. Additionally, the representative will handle third-party billing and assist with minor in-clinic device repairs.

Requirements

Candidates should possess strong communication and customer service skills with an interest in reconciling accounts receivable. A willingness to learn and the ability to travel to other clinic locations are also required.

Skills

Customer service
Communication
Appointment scheduling
File organization
Account management
Third-party billing
Accounts receivable
Device repair
Relationship building

Benefits

Extended Health Benefits
Vacation
Personal time
Birthday off
Quarterly bonus
Education sponsorship

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail Clinic
Hearing Care
Sonova
Accounts Receivable
Billing
Scheduling
Client Relations
Device Repair
Professional Development
Health Benefits
Clinic Operations

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