Jobs in Canada

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Added 27 mins ago
U
Specialty Support Representative III
UKG
Remote, Canada
- Full-time
- Remote
…l'amélioration des procédures, de la documentation et de l'expérience client. Le poste nécessite une maîtrise professionnelle de l'anglais et du français…
Added 1 hour ago
IH
Registered Nurse (RN/RPN) | Long-term Care
Interior Health Authority
Salmon Arm, BC
- Internship
Bastion Place is a multi-level care facility built in 1991 and currently has a total of 80 beds: 60 are private rooms, two 2 bed wards and three 4 bed wards. Included are 3 palliative care…
Added 1 hour ago
IH
Registered Nurse (RN) | Medical / Surgical
Interior Health Authority
Salmon Arm, BC
- Internship
Practices in a variety of clinical settings and is responsible for the assessment, planning, implementation and evaluation of client care
Added 1 hour ago
IH
Respiratory Therapist | Acute Care
Interior Health Authority
Vernon, BC
- Full-time
…Society of Respiratory Therapists (CSRT) as well as within a client and family centered care model. Performs ongoing respiratory care in a multi-disciplinary setting to clients with a…
Added 1 hour ago
IH
Registered Nurse (RN) | Float Pool
Interior Health Authority
Vernon, BC
- Full-time
Practices in a variety of clinical settings and is responsible for the assessment, planning, implementation and evaluation of client care
Added 1 hour ago
FN
Customer Service Representative
Fix Network World
Ottawa, ON · Nepean, ON
- Full-time
…operated brands in collision repair, mechanical services, glass care, and property…
Added 1 hour ago
FN
Customer Service Representative
Fix Network World
Ottawa, ON · Kanata, ON
- Full-time
…operated brands in collision repair, mechanical services, glass care, and property…
Added 2 hours ago
Customer Support Representative
Zen Educate
Vancouver, BC
Location: Hybrid, Vancouver, BC (3 days in office/week)
Added 2 hours ago
CF
Fitness and Sports Instructor / Aquatics Supervisor
Canadian Forces Morale and Welfare Services
Gander, NL
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 2 hours ago
C
Senior Specialist Regional Sales Representative (Montreal Central & South West)
CN
Quebec, QC
- Full-time
…sustainable and effective workload management, while supporting client-facing activities and new business prospecting across Canada and the United States…
Added 2 hours ago
OD
Customized Employment Specialist
Open Door Group
Surrey, BC
- $33.49 to $35.31 CAD / hour
- Full-time
…observing clients and gathering information from families, care providers and other members of their support…
Added 2 hours ago
C
Client Engagement Associate
CIBC
Victoria, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 3 hours ago
M
Field Survey Technician
McElhanney
Prince George, BC
- Full-time
Valid driver’s license required
Added 3 hours ago
PD
H8 - Registered Clinical Counsellor - (Full Time)
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
- Full-time
This may include confidential individual or group counselling; tailored client care plans; and referrals for additional treatment. The position will also provide education to individuals…
Added 3 hours ago
AF
Sales Representative
Alex Food Service
Windsor, ON
- Full-time
We are seeking a results-driven and motivated Sales Representative to drive business growth by acquiring new clients and maintaining strong relationships with existing customers. This role…
Added 3 hours ago
DC
Coordinator, Health and Safety
Defence Construction Canada
Moose Jaw, SK
- Full-time
Unlike a Prime Contractor, DCC acts as an Owner's Representative. While Prime Contractors are responsible for health and safety on their project sites, this role focuses on providing…
Added 3 hours ago
BB
Associé(e) aux ventes - Mobile (Temps plein) / Mobile Sales Associate (Full Time)
Best Buy Canada
Canada
- Full-time
Supportive leaders who care about you and your wellbeing
Added 3 hours ago
A
Analyste de l’Offre Produit, Systèmes cabine - Product offer analyst, Cabin systems
Airbus
Mirabel, QC
- Full-time
Vous avez un état d'esprit axé sur le client. Une expérience en relation-client est un atout.
Added 3 hours ago
H
Director Nursing Services
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Director of Care (DOC) serves leads and oversees the resident care, recreation, therapies, social work, family care and medical relation areas of Stensrud Lodge, a…
Added 3 hours ago
H
Nurse Navigator Colorectal Screening
HealthCareersInSask.ca
Regina, SK
- Full-time
Advanced patient assessment skills with the ability to complete initial and ongoing client assessments (clinical and diagnostic reasoning) and provide best client care through…
Added 4 hours ago
CS
Community Mentor - FASD Program (Part-time)
Catholic Social Services
Camrose, AB
- Part-time
…our Children's Residential Services team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your…
Added 4 hours ago
Home Care Scheduler
HealthCareersInSask.ca
Spiritwood, SK
Job Description: Coordinates and maintains scheduling for Home Care clients and staff.
Added 4 hours ago
H
Specialist, Project Management and Planning (Major Projects)
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…$200,000 to $100 Million+ that facilitate the provision of quality client-centred service in accordance with the vision, mission, values and goals of the SHA. They ensure that departmental…
Added 4 hours ago
H
Senior Medical Information Officer
HealthCareersInSask.ca
SK · SK, Canada
- Part-time
Job Description: The Senior Medical Information Officer (SMIO) is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals.…
Added 4 hours ago
CF
Fitness and Sports Instructor / Aquatics Supervisor
Canadian Forces Morale and Welfare Services (CFMWS)
Gander, NL
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense

Sonova AG

Customer Care Representative-Sudbury, Ontario

Sudbury, ON, Canada

This role offers an hourly wage of $20–$23, based on experience.

Apply on jobs.sonova.com About employer

Applications open in a new tab.

Job details

Pay: This role offers an hourly wage of $20–$23, based on experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Sudbury, Ontario

1380 Lasalle Blvd., Unit E1 Sudbury, Ontario

Hours: Monday-Friday 9:00am-5:00pm/one hour unpaid lunch/35 hours total weekly

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful third-party billing operations

Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.

Extended Health Benefits Package from day one

3 weeks vacations to start, increasing with tenure

6 days of personal time in your first year

Additional days off, including your Birthday!

Monday – Friday (business hours)

Eligible for a Monthly Bonus

Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills

You have experience or would enjoy working on and reconciling accounts receivable

Your aligned with our value of helping others

You are available to travel to other clinics as well

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally

Apply on jobs.sonova.com About employer

More about this job

Responsibilities

The Customer Care Representative is responsible for providing exceptional service to clients, managing appointments, and maintaining clinic files. They also handle third-party billing and assist with minor in-clinic hearing device repairs.

Requirements

Candidates should possess strong communication and customer service skills with an interest in reconciling accounts receivable. A 'can-do' attitude and the willingness to learn are essential, along with the availability to travel to other clinics.

Skills

Customer service
Communication
Appointment scheduling
File organization
Account management
Accounts receivable
Third-party billing
Device repair
Relationship building
Data entry

Benefits

Extended Health Benefits Package
3 weeks vacation
Personal time
Birthday off
Monthly bonus
Education sponsorship
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail Clinic
Hearing Care
Accounts Receivable
Billing
Scheduling
Client Relations
Device Repair
Healthcare
Sonova
Phonak
Unitron
Administration
Clinic Operations

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Jobs in Canada