Jobs in Canada

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Added 39 mins ago
Sales Support Manager - Montreal
Nordex Group
Montreal, QC
Must possess a full valid driver's license and be insurable under our auto insurance policy
Added 39 mins ago
Commissioning Manager - Canada
Nordex Group
Montreal, QC
The role of Commissioning Manager is responsible for the leadership, management, development, deployment, and performance of the North American commissioning workforce. This role oversees a…
Added 39 mins ago
OT
Lead, FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
As a Lead, FP&A Manager, you will be a key member of the FP&A organization, partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX,…
Added 39 mins ago
OT
Sr. FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
As a Sr. FP&A Manager, you will be a key member of the FP&A organization, partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX,…
Added 39 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to…
Added 53 mins ago
GC
Product Marketing Manager (Strategist)
Game Companies
London, ON
- Full-time
Digital Extremes is seeking a strategic and highly collaborative Product Marketing Manager (Strategist) to help drive the global campaign strategies for Warframe and Soulframe. Working…
Added 1 hour ago
RB
Manager - Product Control
Royal Bank of Canada
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 1 hour ago
EB
Directeur Régional, Origination Bilingue / Bilingual Regional Director, Origination
EQ Bank
Montreal, QC
- Full-time
…you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep…
Added 1 hour ago
T
Marketing Specialist
Troika
Penticton, BC
- Full-time
At TROIKA we’re not just about building structures – we’re about creating Sustainable Communities that future generations can call home. For over two decades, we’ve been one of Western…
Added 2 hours ago
EC
Développeur(euse) logiciel sénior C# / Senior C# Software Developer
Eaton Corporation
Brossard, QC
- Full-time
…This role is based in Brossard, Quebec, and offers hybrid work opportunities as well as benefits from day…
Added 3 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
…Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we…
Added 3 hours ago
EC
Site Finance Leader
Eaton Corporation
Toronto, ON
- Full-time
The Site Finance Manager provides direct financial leadership for the Critical Power and Digital Infrastructure business unit, serving as a strategic business partner and change agent to…
Added 3 hours ago
VB
Analyst II, IT
Vale Base Metals
Toronto, ON
- Full-time
Our mission is to improve lives and shape a better future together.
Added 3 hours ago
CC
Global Account Manager
Cogent Communications
Montreal, QC
- Full-time
Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and Hunting to identify new business opportunities within a global sales territory and target…
Added 4 hours ago
A
Paid Search & Video Lead
ARC'TERYX
North Vancouver, BC
- Full-time
As the Paid Search & Video Lead, you will partner with the Senior Manager, Performance Marketing to help lead the strategy and execution of paid search and video campaigns across…
Added 4 hours ago
R
Manager - Product Control
RBC
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 4 hours ago
Associate Advisor, People, AMI
FortisBC
Surrey, BC
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting…
Added 4 hours ago
T
Customer Experience Associate - Cantonese Language Skills an Asset
TD
Vancouver, BC
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 4 hours ago
T
Customer Experience Associate - Mandarin Language Skills An Asset
TD
Burnaby, BC
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 4 hours ago
AE
Paid Search & Video Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Paid Search & Video Lead, you will partner with the Senior Manager, Performance Marketing to help lead the strategy and execution of paid search and video campaigns across…
Added 4 hours ago
CR
Maintenance Manager
COGIR Real Estate
Vancouver, BC
- Full-time
Must have or be enrolled in a certified facility management professional technical program or have a trades license;
Added 4 hours ago
C
Treasury Manager- Capital Markets
Couche-Tard
Laval, QC
- Full-time
…structure and the financial flexibility required to achieve its business objectives. This role is also responsible for managing financial risks, including foreign exchange and interest rate…
Added 4 hours ago
RB
Portfolio Manager, External Managers – Alternatives
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced Portfolio Manager to support the management of relationships with external fund managers and alternative investment partners. This role involves portfolio…
Added 4 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Canada
- Full-time
…Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we…
Added 4 hours ago
HA
Opportunities Manager
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Opportunities Manager is an elevated inside sales role responsible for identifying, qualifying, developing, and managing the pipeline of commercial opportunities for the Cavorite X7…

Sonova AG

Customer Care Representative-Terrace, BC

Fredericton, NB, Canada
Terrace, ON, Canada

This role offers an hourly wage of $20–$23, based on experience.

Apply on jobs.sonova.com About employer

Applications open in a new tab.

Job details

Pay: This role offers an hourly wage of $20–$23, based on experience.
Posting language: English
Posted: Nov 11, 2026

Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Terrace, BC

4741 Lakelse Ave, Unit 124 Terrace British Columbia V8G 4R9

Hours: Monday-Friday 8:30am-4:30pm/one hour unpaid lunch/35 hours total weekly

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email

Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

Managing and maintaining client accounts while building relationships

Working with insurance companies to ensure successful third-party billing operations

Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.

Extended Health Benefits Package from day one

3 weeks vacations to start, increasing with tenure

6 days of personal time in your first year

Additional days off, including your Birthday!

Monday – Friday (business hours)

Eligible for a Monthly Bonus

Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills

You have experience or would enjoy working on and reconciling accounts receivable

Your aligned with our value of helping others

You are available to travel to other clinics as well

You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally

Apply on jobs.sonova.com About employer

More about this job

Responsibilities

The Customer Care Representative is responsible for providing exceptional service to clients, managing appointments, and maintaining accurate client accounts. They will also assist with third-party billing and perform minor in-clinic hearing device repairs.

Requirements

Candidates should possess strong communication and customer service skills with an interest in reconciling accounts receivable. A positive, learning-oriented attitude is essential, and the ability to travel to other clinic locations is required.

Skills

Customer service
Communication
Appointment scheduling
File organization
Account management
Accounts receivable
Third-party billing
Device repair
Relationship building
Data entry

Benefits

Extended Health Benefits
Vacation
Personal time
Birthday off
Monthly bonus
Education sponsorship
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail Clinic
Hearing Care
Accounts Receivable
Billing
Scheduling
Client Relations
Device Repair
Sonova
Connect Hearing
Healthcare
Administrative Support

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Work requirements

Jobs in Canada