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Sonova AG

Field Operations and Scheduling Coordinator 1

Vernon, BC, Canada

$21.98 to $24.18 CAD / hour

Apply About employer

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Job details

Pay: $21.98 to $24.18 CAD / hour
Posting language: English
Posted: Oct 6, 2026

Original job description

Vernon, BC, Canada

Connect Hearing Workplace Industrial Division is looking for a full-time Logistics Coordinator to join the team in Vernon, BC. This is an office-based position for a 35-hour work week.

As a Logistics Coordinator, you will play an important role in coordinating annual occupational hearing tests and respirator fit testing for existing clients throughout British Columbia. This role is ideal for someone who is organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced office environment.

Responsibilities:

Coordinate annual hearing testing and respirator fit testing appointments with existing clients using established monthly schedules

Receive and respond to scheduling requests from new and existing clients by phone and email

Adjust schedules to accommodate client needs while considering technician availability, travel requirements, and operational efficiencies

Provide timely follow-up communication to clients regarding scheduled services

Provide general information about services to new and existing clients

Communicate effectively with Industrial Audiometric Technicians who travel throughout British Columbia

Maintain accurate scheduling information and ensure changes are communicated promptly to those affected

More about you:

Proficient and confident with computers, including Microsoft Office 365, Adobe Acrobat, Google Maps, CRM software, and scheduling systems

Proactive, self-motivated, and able to make sound decisions independently

Strong team player who can also work effectively and independently

Strong problem-solving and critical-thinking skills with the ability to remain calm when unexpected situations arise

Excellent written and verbal communication skills with a pleasant, professional, and courteous telephone manner

Able to maintain focus, prioritize competing demands, and manage multiple tasks effectively

Previous scheduling, coordinating, or sales experience is an asset but not required; knowledge of British Columbia’s geography is also an asset

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources

What we offer:

Exciting and challenging work environment

Collaborative culture

Opportunities for continuous self-improvement

Opportunities for flexible hybrid model work environment

A company that values diversity and inclusion

Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions

Mentorship program and career development plans

This role's pay range is between: $21.98 – 24.18 CAD per hour

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Apply About employer

More about this job

Responsibilities

Coordinate annual hearing and respirator fit testing appointments for clients while managing technician schedules and travel requirements. Maintain accurate scheduling data and provide timely communication to both clients and internal staff.

Requirements

Proficiency with office software including Microsoft Office 365, CRM systems, and scheduling tools is required. Candidates should possess strong organizational, problem-solving, and communication skills with the ability to work both independently and as part of a team.

Skills

Scheduling
Logistics coordination
Customer service
Problem-solving
Critical thinking
Microsoft Office 365
Adobe Acrobat
Google Maps
CRM software
Communication
Time management
Detail-oriented
Proactive
Teamwork

Benefits

Wellness benefit
Paramedical services
Competitive compensation
Variable component
Mentorship program
Career development plans

Visa sponsorship

Not detected in the job text

Keywords

Logistics Coordinator
Scheduling
Hearing Testing
Respirator Fit Testing
Microsoft Office 365
Adobe Acrobat
Google Maps
CRM Software
Industrial Audiometric Technicians
Customer Service
Hybrid Work
Operations
Data Management
Communication
Problem Solving
Time Management
British Columbia
Sonova
Connect Hearing

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