Pro & Go Technician

The Pro&Go Technician is responsible for performing electro-acoustical testing using ProGo software, completing final order verification, and ensuring product quality through adherence to ISO standards. This role supports the production team by maintaining accurate testing processes, identifying non-conformances, and ensuring that all hearing instruments meet Sonova’s quality expectations before delivery.

Responsibilities:

• Perform electro-acoustical tests using ProGo test and configuration software
• Conduct final visual and listening inspections to ensure product quality
• Collect and record information on non-conforming products for analysis• Perform Wireless Quality Tests (WQT) and verify system functionality• Complete final order confirmation and invoicing steps• Maintain and calibrate test stations and related equipment
• Adhere to all ISO Quality Policy Manual standards and company procedures

More about you:

• Elementary education or equivalent required; secondary education preferred
• Entry-level role with no prior experience required; experience in hearing aid ANSI testing is an asset
• Detail-oriented with strong organizational skills and good hand-eye coordination• Ability to follow work instructions precisely and maintain consistency in testing procedures• Team-oriented with strong communication and problem-solving skills• Capable of identifying order inconsistencies and maintaining a clean, compliant workspace
• Basic computer skills required; knowledge of SAP is an advantage

Don't meet all the criteria? If you’re willing to go all in and learn, we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer:

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

This role's pay rate is: $17.95 CAD per hour.

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.