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Added 13 mins ago
Représentant du développement des ventes | Sales Development Representative
Aerotek
Sherbrooke, QC
Other
…fondements des ventes, incluant la prospection, l’engagement client, la qualification et la livraison des requêtes. Le représentant du développement des ventes est responsable de…
Added 13 mins ago
Représentant du développement des ventes | Sales Development Representative
Aerotek
Montreal, QC
Other
…fondements des ventes, incluant la prospection, l’engagement client, la qualification et la livraison des requêtes. Le représentant du développement des ventes est responsable de…
Added 13 mins ago
Producer / Client Executive - Commercial Insurance
BFL CANADA
Brossard, QC
Full-time
We are looking for a Producer / Client Executive to join our team in our Brossard office!
Added 13 mins ago
Sous Chef with Baker Experience
Dexterra
Mississauga, ON
$25 to $28 CAD / hour
Full-time
In coordination with the Chef Manager, plan and develop menus and recipes for catering events that meet the client’s needs, incorporating both the company’s promotional themes and the…
Added 13 mins ago
Chef Manager (University Campus)
Dexterra
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
We're looking for a hands-on Chef Manager to lead a dynamic university campus food service operation. This is more than running a kitchen. You'll help shape the campus dining experience…
Added 13 mins ago
Project Manager, Transportation
Chandos
Edmonton, AB · Calgary, Alberta
Full-time
Chandos is seeking a Project Manager to lead the successful delivery of complex transportation infrastructure projects throughout Western Canada.
Added 28 mins ago
Account Manager - Globalia Sales
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Full-time
Added 29 mins ago
Roofing Service Operations Manager (Windsor)
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Full-time
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Added 29 mins ago
Social Media Account Manager
Qode Media
Toronto, ON
Full-time
A Social Media Account Manager maintains the company’s existing relationships with its social media client list, ensuring that clients continue to use the company for their business needs.…
Added 42 mins ago
Gestionnaire des opérations éoliennes - Dégélis, QC (75498)
Vestas
Dégelis, QC
$115,000 to $130,000 CAD / year
Full-time
As a Wind Site Operations Manager, you will be responsible for the operations of a service site, ensuring optimized performance, safety, and customer satisfaction. In this role, you will…
Added 42 mins ago
Catering Sous Chef
Dexterra Group
Mississauga, ON
Full-time
In coordination with the Chef Manager, plan and develop menus and recipes for catering events that meet the client’s needs, incorporating both the company’s promotional themes and the…
Added 43 mins ago
Regional Settlement Coordinator
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Corner Brook, NL
Full-time · Contract
Reporting to the Satellite Offices Manager, the Regional Settlement Coordinator will be responsible for managing the satellite office in Corner Brook as well as extending programs and…
Added 58 mins ago
Senior Communications Designer
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Toronto, ON
Full-time
Prepare, write and present integrated media plans, proposals and analysis that satisfy client objectives and that go beyond the brief.
Added 58 mins ago
Administrative Coordinator
The Salvation Army in Canada
Hamilton, ON
Full-time
Escalate HR, employee relations, recruitment, onboarding, or personnel file matters to the Administrative Coordinator (Employee Administration), Senior HR Business Partner, HR Service…
Added 58 mins ago
Account Manager, Digital Marketing
The Influence Agency
Toronto, ON
Full-time
We’re looking for a strategic, results-driven, and relationship-focused Account Manager to join our team! At our agency, this role is referred to as Client Success Manager, and it’s…
Added 59 mins ago
PROJECT COORDINATOR
RailWorks
Edmonton, AB · Nisku, AB
Strong client relations, influencing skills and organizational skills;
Added 1 hour ago
Cleaning Manager/Supervisor
Canadian Wealth Inc.
Calgary, AB
Full-time
Ensure all cleaning is completed to company quality standards and client expectations
Added 1 hour ago
Licensed Financial Services Assistant-EN
Canadian Forces Morale and Welfare Services
Comox, BC
$20.75 to $27.64 CAD / hour
Full-time
The Licensed Financial Services Assistant will support advisors assigned to them by their manager. This includes, but is not limited to, proactively calling clients for appointments or…
Added 1 hour ago
Institutional Business Development Manager
QV Investors Inc.
Calgary, AB
Full-time
Primary Focus: Institutional business development, consultant relations, and client relationship management
Added 1 hour ago
Financial Services Assistant-EN
Canadian Forces Morale and Welfare Services
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
$19.85 to $23.41 CAD / hour
Full-time
…clients and ensuring that the branch meets the standards of our client experience expectations. The FSA will also provide support to advisors in the branch or remotely across the country as…
Added 1 hour ago
Facilities Assistant
Disability Alliance BC
Vancouver, BC
Full-time
Reporting to the Office Manager, the Facilities Assistant will carry out general office tasks, workspace set up and maintenance, and vendor relationships to ensure a safe, efficient, and…
Added 1 hour ago
Licensed Sales Manager
Breakside Real Estate Group
Langley (District), BC · Langley, BC
Contract
Role Description The Licensed Sales Manager is a contract, on-site role based in Langley, Surrey, or Coquitlam, BC, responsible for overseeing the sales program for new and existing real…
Added 1 hour ago
Regional Manager, Residential Operations
Sterling Karamar Property Management
Toronto, ON
$100,000 to $115,000 CAD / year
Full-time
The Regional Manager, Residential Operations is responsible for the tactical execution of the Client's strategic direction for their portfolio of properties. They will oversee a portfolio…
Added 1 hour ago
Senior Project Manager, Transportation
R.V. Anderson Associates Limited
Barrie, ON · London, ON · Toronto, ON · Burlington, ON · St. Catharines, ON · Vancouver, BC
Full-time
RVA is looking for a Senior Project Manager to join their Transportation team in a full-time permanent position.
Added 1 hour ago
Indigenous Student Recruitment Officer
Okanagan College
Kelowna, BC
The Indigenous Student Recruitment Offers reports to the Manager, Recruitment & Enrolment. This role is primarily responsible for promoting Okanagan College to prospective Indigenous…

Sonova Group

Customer Care Representative - Campbell River, BC

Campbell River, BC, Canada

Pay: This role offers an hourly wage of $20–$23, based on experience.
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?

Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Campbell River, BC.

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email
Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
Managing and maintaining client accounts while building relationships
Working with insurance companies to ensure successful third-party billing operations
Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.
Extended Health Benefits Package from day one
3 weeks vacations to start, increasing with tenure
6 days of personal time in your first year
Additional days off, including your Birthday!
Monday – Friday (business hours)
Eligible for Quarterly Bonus
Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills
You have experience or would enjoy working on and reconciling accounts receivable
Your aligned with our value of helping others
You are available to travel to other clinics as well
You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Apply About employer

More about this job

Responsibilities

The Customer Care Representative provides exceptional service to clients in person, over the phone, and via email while managing clinic appointments and accounts. They also assist with third-party billing and perform minor in-clinic hearing device repairs.

Requirements

Candidates should possess strong communication and customer service skills with an interest in reconciling accounts receivable. A 'can-do' attitude and a willingness to learn are essential, and the role requires availability to travel to other clinics.

Skills

Customer service
Communication
Appointment scheduling
File management
Account reconciliation
Accounts receivable
Third-party billing
Device repair
Relationship building

Benefits

Extended health benefits package
3 weeks vacation
Personal time
Birthday off
Quarterly bonus
Education sponsorship
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail Clinic
Hearing Care
Sonova
Connect Hearing
Accounts Receivable
Billing
Appointment Scheduling
Device Repair
Client Relations
Professional Development
Healthcare

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