Jobs in Canada

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Added 5 mins ago
Customer Care Representative-Terrace, BC
Sonova AG
Fredericton, NB · Terrace, ON
…retail clinic environment? Are you passionate about providing customer service that exceeds…
Added 5 mins ago
SG
Client Account Manager, BPO & Contact Centre
SinglePoint Group International Inc
Toronto, ON
- Full-time
We’re looking for either an experienced Business Process Outsourcing (BPO) or contact-centre account manager, or a contact-centre operations leader ready to move into a dedicated…
Added 5 mins ago
AG
Manager, Regulatory
ATCO Group
Edmonton, AB
- Full-time
As Manager, Regulatory, you’ll provide leadership and regulatory expertise for ATCO Electric Transmission’s regulatory applications and ongoing requirements. You’ll lead regulatory…
Added 20 mins ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
This employer is a marketing technology company seeking a Senior Client Success Manager for its programmatic advertising business. You will make sure a book of clients meets its campaign…
Added 20 mins ago
SG
Customer Care Representative-Terrace, BC
Sonova Group
Terrace, BC
- Internship
…retail clinic environment? Are you passionate about providing customer service that exceeds…
Added 20 mins ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 20 mins ago
CN
Key Account Manager
Concord National
Vancouver, BC
- Full-time
Our Concord National Division is currently seeking an experienced Key Account Manager based in the Vancouver area to support the growth and development of assigned key accounts and brand…
Added 20 mins ago
C
Project Manager - Innovation and Commercialization
Cella
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Commercial Support: Collaborate with brand and sales teams to prepare sales collateral, support customer bid submissions, and drive market share growth.
Added 20 mins ago
SR
Strategic Customer Coordinator
Sunbelt Rentals, Inc.
Oshawa, ON
- Full-time
Works closely with the Team Leader and/or Manager to ensure proper customer service is being delivered
Added 20 mins ago
Territory Manager
F12.net
AB
The Territory Manager converts sales opportunities to Workshops or Assessments and then directs those efforts, in conjunction with Solutions Leads and Security Analysts, to their successful…
Added 35 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Cambridge, ON
- Full-time
Gerrie Electric is a multi-branch, family-owned electrical distribution company with a long-standing history of growth and operational excellence. The organization has expanded consistently…
Added 35 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Guelph, ON
- Full-time
Gerrie Electric is a multi-branch, family-owned electrical distribution company with a long-standing history of growth and operational excellence. The organization has expanded consistently…
Added 35 mins ago
GE
Inside Sales - Tri-City Region
Gerrie Electric Wholesale Ltd.
Kitchener, ON
- Full-time
Gerrie Electric is a multi-branch, family-owned electrical distribution company with a long-standing history of growth and operational excellence. The organization has expanded consistently…
Added 35 mins ago
TS
Terminal Operator
The Seaboard Transport Group
Woodstock, ON
- Full-time
Shift: Night Shift| Monday-Friday | 7:00 pm - 3:00 am
Added 35 mins ago
LH
Front Desk Care Coordinator
Lifemark Health Group
Prince Edward, ON
- $17.6 to $22.31 CAD / hour
- Part-time
Opportunities for growth within a national company
Added 49 mins ago
FA
Manager, Inventory Control
FTAI Aviation
Montreal, QC
- Full-time
…our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive…
Added 49 mins ago
YE
Marketing Specialist
YAC Enterprise
Canada
- Full-time
…and execute marketing initiatives that drive brand awareness, customer engagement, and business growth. This role is responsible for managing campaigns, analyzing market trends, and…
Added 49 mins ago
TL
Account Manager
TLC Landscaping Design + Pools
London, ON
- Full-time
We are seeking a motivated, results-driven Account Manager to join our growing team in the landscaping industry.
Added 49 mins ago
LH
Care Coordinator
Lifemark Health Group
St. Catharines, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Opportunities for growth within a national company
Added 49 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 49 mins ago
RC
Associate Investment Advisor
Research Capital Corporation
Toronto, ON · North York, ON
- Full-time
…capital markets services to private clients, institutions, and growth companies. Our practice serves, high-net-worth individuals, families, business owners, and trusts, and we’re looking…
Added 49 mins ago
GD
Store Manager
Groupe Dynamite
Waterloo, ON
- Full-time
Role Description The Store Manager is a full-time, on-site role based in Mississauga, ON, responsible for leading daily store operations and delivering an exceptional customer experience.…
Added 49 mins ago
FH
Senior Operations Manager, Housekeeping
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
Must have a passion for housekeeping
Added 49 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 49 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…

Sonova Group

Customer Care Representative-Terrace, BC

Terrace, BC, Canada

This role offers an hourly wage of $20–$23, based on experience. · Internship

Apply on LinkedIn About employer

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Job details

Pay: This role offers an hourly wage of $20–$23, based on experience.
Job type: Internship
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative!

Who we are:

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Terrace, BC

4741 Lakelse Ave, Unit 124 Terrace British Columbia V8G 4R9

Hours: Monday-Friday 8:30am-4:30pm/one hour unpaid lunch/35 hours total weekly

Reporting to: Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

Providing exceptional customer service in person, over the phone and by email
Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
Managing and maintaining client accounts while building relationships
Working with insurance companies to ensure successful third-party billing operations
Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

What you get in return:

This role offers an hourly wage of $20–$23, based on experience.
Extended Health Benefits Package from day one
3 weeks vacations to start, increasing with tenure
6 days of personal time in your first year
Additional days off, including your Birthday!
Monday – Friday (business hours)
Eligible for a Monthly Bonus
Growth and development opportunities including education sponsorship

We'd love to hear from you if:

You possess strong communication and customer service skills
You have experience or would enjoy working on and reconciling accounts receivable
Your aligned with our value of helping others
You are available to travel to other clinics as well
You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you’re willing to go all in and learn, we'd still love to hear from you!

Apply today, we look forward to reviewing your application!

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide customer service in person, by phone, and by email; schedule appointments and organize clinic files for Hearing Care Professionals. Manage client accounts and relationships, coordinate insurance billing, and assist with hearing device cleaning and minor repairs.

Requirements

Strong communication and customer service skills are sought, along with experience or interest in accounts receivable reconciliation. Candidates should be aligned with helping others, willing to learn, and available to travel to other clinics; no specific education or prior experience requirement is stated.

Skills

Customer Service
Communication
Appointment Scheduling
File Organization
Client Account Management
Relationship Building
Accounts Receivable Reconciliation
Third-Party Billing
Insurance Coordination
Hearing Device Cleaning
Minor Device Repairs
Willingness to Learn
Adaptability
Travel Availability

Benefits

Extended Health Benefits
Three Weeks of Vacation to Start
Six Days of Personal Time in the First Year
Birthday Day Off
Monthly Bonus Eligibility
Professional Development Opportunities
Education Sponsorship

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Customer Service
Hearing Care
Hearing Health
Retail Clinic
Appointment Scheduling
Clinic File Management
Client Accounts
Relationship Building
Accounts Receivable
Account Reconciliation
Insurance Companies
Third-Party Billing
Hearing Care Professionals
Hearing Device Cleaning
Minor Device Repairs
Professional Development
Education Sponsorship
Clinic Travel

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Jobs in Canada