Sr Product Manager Digital Solutions
- Kitchener, ON, Canada
This role's pay range is between: $115,000/yr - $140,000/yr. · Full-time
Applications open in a new tab.
Job details
- Pay
- This role's pay range is between: $115,000/yr - $140,000/yr.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
In this role, you’ll lead the strategy, roadmap, prioritization, and lifecycle management of digital products and capabilities supporting both B2B and B2C users. You’ll bring together customer insights, market trends, product analytics, and business needs to develop intuitive, connected digital experiences.
Working closely with global teams across R&D, UX, Audiology, Marketing, Regulatory, Quality, and regional markets, you’ll help turn ideas into impactful solutions while guiding products from discovery and development through launch, adoption, optimization, and eventual discontinuation.
More about the role:
- Leads the product strategy, roadmap, prioritization, and lifecycle management of assigned digital products and capabilities within Unitron’s digital ecosystem.
- Identifies and validates customer and business needs using customer research, market insights, product analytics, usability feedback, and input from regional and functional stakeholders.
- Defines product requirements, intended outcomes, success metrics, and acceptance criteria, ensuring solutions are desirable, viable, usable, and technically feasible.
- Owns prioritization of the product backlog and makes informed trade-offs across customer value, business impact, technical complexity, risk, regulatory requirements, and available capacity.
- Works closely with R&D, UX, Audiology, Marketing, Regulatory, Quality, regional teams, and external partners to align product priorities, dependencies, and delivery expectations.
- Monitors product performance, adoption, customer experience, and business impact; identifies improvement opportunities and leads corrective actions or optimization plans where required.
- Serves as the subject matter expert for assigned products and capabilities, supporting positioning, training, launch communications, market readiness, and stakeholder engagement.
- Manages documentation and project plans and ensures regulatory compliance of the assigned products, accompanying documents and all other deliverables needed for a successful market introduction.
- Manages the full product lifecycle from discovery and development through launch, continuous improvement, and discontinuation.
- Acts as the global product management contact for their assigned functionalities/products for subsidiaries, international sales and agents. Able to represent the product at local launch events.
- Performs other duties as assigned.
- Demonstrated product management experience with software, digital products, or connected solutions.
- Experience in hearing healthcare industry and / or working with hearing care providers
- Experience leading products throughout the full lifecycle, from discovery and development through launch and continuous improvement.
- Strong experience defining product requirements, priorities, success metrics, and product outcomes.
- Experience working in Agile product development environments.
- Strong analytical, strategic thinking, prioritization, and decision-making skills.
- Ability to leverage customer insights, market research, and data to inform product decisions.
- Excellent communication and stakeholder management skills, with demonstrated success influencing cross-functional and global teams.
- Customer-focused, adaptable, and comfortable navigating ambiguity and competing priorities.
- Bachelor’s degree or equivalent relevant experience.
- Proficiency in English.
- Experience in medical devices, digital health, healthcare SaaS, or another regulated industry.
- Experience with user-centered design, product discovery, and experimentation.
- Familiarity with APIs, integrations, backend systems, Jira, Confluence, Google Analytics, Power BI, or similar tools.
- French and/or Spanish language skills.
- Exciting and challenging work environment
- Collaborative culture
- Opportunities for continuous self-improvement
- Opportunities for flexible hybrid model work environment
- A company that values diversity and inclusion
- Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
- Mentorship program and career development plans
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
More about this job
Responsibilities
Lead the strategy, roadmap, prioritization, and full lifecycle of digital products, using customer insights, market trends, analytics, and business needs to define requirements and measure outcomes. Coordinate global cross-functional teams and external partners, monitor product performance, ensure regulatory compliance, and support launches, market readiness, optimization, and discontinuation.
Requirements
Requires demonstrated experience managing software, digital, or connected products through their full lifecycle, including defining requirements, priorities, success metrics, and outcomes in Agile environments. Candidates should bring strong analytical, strategic, communication, and stakeholder-management skills, a bachelor's degree or equivalent relevant experience, and English proficiency; hearing healthcare experience is relevant, while regulated-industry experience and familiarity with tools such as Jira, Confluence, Google Analytics, or Power BI are advantageous.
Skills
- Digital Product Management
- Product Strategy
- Product Roadmapping
- Product Lifecycle Management
- Product Discovery
- Requirements Definition
- Backlog Prioritization
- Agile Product Development
- Customer Research
- Market Research
- Product Analytics
- User-Centered Design
- Stakeholder Management
- Cross-Functional Leadership
- Regulatory Compliance
- Data-Driven Decision-Making
Benefits
- Wellness Benefit
- Paramedical Benefits
- Competitive Compensation
- Variable Compensation
- Mentorship Program
- Career Development Plans
- Flexible Hybrid Work Environment
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Technology
- Healthcare
- Data & Analytics
- Marketing
Keywords
- Digital Products
- Connected Solutions
- B2B
- B2C
- Product Strategy
- Product Roadmap
- Product Lifecycle
- Agile
- Product Backlog
- Customer Research
- Market Insights
- Product Analytics
- Usability Testing
- User-Centered Design
- Product Discovery
- Experimentation
- Medical Devices
- Digital Health
- Healthcare SaaS
- Hearing Healthcare
- Regulatory Compliance
- APIs
- Integrations
- Backend Systems
- Jira
- Confluence
- Google Analytics
- Power BI
- Audiology
- Product Requirements