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Added 10 mins ago
Coordinator, Student Services - UGH - FT Support
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About the Student Services Coordinator Role: Under the direction of the Manager, Transitions & Engagement, the Student Services Coordinator is responsible for the implementation and…
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Sopra Steria

Cyber Incident Response Commander (Contract)

400 Avenue Sainte-Croix, Montreal, QC, H4N 3L4, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in a role with similar responsibilities, such as CERT, SOC, SecOps or GRC
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

We are recruiting on behalf of our client, a global leader in shipping and logistics, for a Cyber Incident Response Commander to join its Computer Emergency Response Team (CERT) in Montréal.

Our client operates a worldwide network of vessels, ports, terminals and logistics services, and relies on a dedicated cyber defence organisation to protect its operations around the clock. In this role, you will be at the centre of that effort, leading the response when security incidents occur.

Job Description

Overview of the role

The Cyber Incident Response Commander leads the response to information security incidents within our client’s Computer Emergency Response Team (CERT). Reporting to the Incident Response Manager, you will take command when incidents occur: bringing business and technical teams together, assessing severity, coordinating containment and recovery, and keeping leadership informed. Between incidents, you will strengthen the client’s Incident Response Plan, playbooks and processes so the organisation is ready for the next one. This role calls for calm leadership under pressure, sound judgement and the ability to communicate clearly with everyone from analysts to executives.

Mission timeline

Expected start date: January 4, 2027
Expected end date: December 31, 2027

Key Responsibilities

Act as Incident Commander during security incidents, bringing business and technical units to the table to coordinate an effective response
Assess incident severity, analyse and prioritise incidents, and formally declare major incidents based on risk and regulatory criteria
Manage incidents in line with the Incident Response Plan (IRP) and playbooks, ensuring each team member operates within their defined responsibilities and collaborates effectively
Prioritise forensic activities and follow mitigation and recovery efforts through to resolution
Communicate, notify and report on incidents to stakeholders, management and executives
Maintain the IRP and its appendices, keeping it current and aligned with other plans and policies in effect
Refine incident playbooks and write scope-specific IRPs (e.g., vessels, regions, subsidiaries)
Work with legal and communications departments to improve incident response processes
Gather lessons learned, establish links between incidents and recommend improvements
Provide evidence to internal and external auditors
Contribute to Cyber Defense Center collaboration activities and to CERT-related projects, improvements and compliance efforts

Qualifications

Required Skills

5+ years of experience in a role with similar responsibilities, such as CERT, SOC, SecOps or GRC
Strong understanding of incident management processes and methodologies, such as ISO 27035, the NIST framework or the SANS 6-step process
Knowledge of SOC operations, forensics techniques and security tools
Relevant cybersecurity certifications, such as GCFA, ECIH, CISSP, CEH, ECSA and ITIL Foundation
Degree in a STEM field, cybersecurity or equivalent, with a focus on rigour and optimisation
Proven ability to keep your cool under pressure and think clearly in moments of chaos
Ability to convey security messages to management and executives
Excellent written and verbal communication in English in a professional context, with strong analysis and synthesis skills
Autonomy, proactivity and leadership, with the drive to make things evolve
Ability to work in an international environment with offshore teams
Discretion when handling sensitive matters

Nice to have skills

Experience in the transport, shipping or logistics industry
Experience working in consulting or client-facing environments
Experience building or maintaining incident response plans and playbooks for multi-site or international organisations

Additional Information

At Sopra Steria, we’re proud to be an equal opportunity employer and to nurture a workplace where everyone feels welcome, respected, and supported. We are committed to fighting all forms of discrimination and building an environment where every individual can thrive. We warmly encourage applications from all qualified candidates, including women, visible minorities, Indigenous peoples, and persons with disabilities. If you require accommodations at any stage of the selection process, we will be happy to provide them upon request.

We sincerely thank all applicants for their interest in this opportunity. We truly appreciate the time and effort you put into applying.

Duration (in Months): 12

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More about this job

Responsibilities

The Cyber Incident Response Commander leads the response to security incidents by coordinating technical and business teams to ensure effective containment and recovery. They are also responsible for maintaining and refining incident response plans, playbooks, and processes to ensure organizational readiness.

Requirements

Candidates must have at least 5 years of experience in CERT, SOC, or SecOps roles and possess a strong understanding of incident management methodologies. A degree in a STEM field or cybersecurity is required, along with relevant professional certifications such as CISSP, GCFA, or ECIH.

Skills

Incident management
Cybersecurity
Forensics
Risk assessment
Incident response planning
Stakeholder communication
Leadership
ISO 27035
NIST framework
SANS 6-step process
SOC operations
ITIL Foundation
Regulatory compliance
Crisis management
Technical writing

Benefits

Equal opportunity employer
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

Cyber Incident Response
CERT
SOC
SecOps
GRC
ISO 27035
NIST
SANS
Forensics
GCFA
ECIH
CISSP
CEH
ECSA
ITIL
STEM
Incident Response Plan
Logistics
Shipping
Risk Management
Regulatory Compliance
Cyber Defense
Containment
Recovery
Stakeholder Management

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