INSIDE SALES REPRESENTATIVE
- Vaughan, ON, Canada
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Job details
- Experience
- 1 to 3 years of experience relevant to the field of employment will be considered
- Posting language
- English
- Posted
Original job description
JOB DETAILS
EDUCATION
College certificate in sales and or administration or equivalent experience
EMPLOYMENT STATUS
Permanent
WORK LOCATION
60 Sovereign Court, Woodbridge
WORK SCHEDULE
Monday through Friday, 8 a.m. to 5 p.m.
YEARS OF EXPERIENCE
1 to 3 years
RATE
Annual - To be discussed based on experience
START DATE
As soon as possible
WHAT WE HAVE TO OFFER
💊 Flexible benefit plan
💰 Competitive pension plan
🩺 Telemedicine service
🎄 Paid time off during the holidays
🍵 Friendly work environment
💃🏼 Profit-sharing
🏡 Work-life balance
🌎 8 hours of paid community volunteer time per year
Reporting to the Director of Sales, the Inside Sales Representative provides excellent service to internal and external customers, supports the sales team, processes orders and payments, and maintains accurate data in our ERP and CRM systems. The role also provides customer service backup as needed and develops relationships with small and medium-sized customers by promoting SOPREMA products and services.
THE CHALLENGES WE HAVE FOR YOU
- Answering various incoming calls from clients;
- Entering orders into the system;
- Prioritizing and following up orders (deliveries and returns);
- Working proactively and constantly looking for solutions;
- Working closely with Sales representatives;
- Communicating information within the representative’s domain;
- Participating in electronic filing and archiving;
- Engaging with our CRM software to share information in a timely manner and participate in data excellence.
- Occasional outside customer visits (sales and architectural) to continually develop themselves within the role
- Performing any other related duties as assigned.
THE SKILLS WE ARE LOOKING FOR
Your Education :
- College certificate in sales and or administration or equivalent experience
- 1 to 3 years of experience relevant to the field of employment will be considered
Your knowledge :
- Good command of computer tools (Office Suite, Excel, Word, Salesforce ...);
- Bilingual (English – French), an asset but not mandatory
Your skills and attitude :
- Excellent customer service skills;
- Excellent written and oral communication skills;
- Attention to Detail;
- Dynamism, organization and management of priorities;
- Appreciate teamwork;
- Open-mindedness, adaptability.
More about this job
Responsibilities
The Inside Sales Representative provides service to customers, supports the sales team, and processes orders and payments. They also maintain accurate data in ERP and CRM systems while developing relationships with small and medium-sized customers.
Requirements
Candidates should have a college certificate in sales or administration and 1 to 3 years of relevant experience. Proficiency in computer tools like the Office Suite and CRM software is required.
Skills
- Customer service
- Order processing
- Data entry
- Sales support
- CRM software
- ERP systems
- Communication skills
- Attention to detail
- Organization
- Teamwork
- Adaptability
- Microsoft Office Suite
- Excel
- Word
- Salesforce
Benefits
- Flexible benefit plan
- Competitive pension plan
- Telemedicine service
- Paid time off during the holidays
- Friendly work environment
- Profit-sharing
- Work-life balance
- Paid community volunteer time
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Administrative
Keywords
- Inside Sales
- Customer Service
- Order Processing
- ERP
- CRM
- Salesforce
- Microsoft Office
- Excel
- Word
- Data Entry
- Sales Support
- Administration
- Communication
- Organization
- Teamwork
- Adaptability
- Profit-sharing
- Pension plan
- Telemedicine
- Volunteer time