Restaurant Assistant General Manager

About Buco Pizzeria + Vino Bar

Step into a leadership role that marries exceptional customer service with operational excellence! Buco Pizzeria + Vino Bar is currently seeking an Assistant General Manager to join our leadership team. This role upholds exceptional guest service standards while ensuring operational excellence across all areas of the business.

Buco Pizzeria + Vino Bar is a modern, contemporary Neapolitan-style pizzeria and part of Sorrentino’s Restaurant Group, a locally and family-owned establishment serving the City of Edmonton and surrounding areas since 1979. Buco currently operates three separate locations within the Greater Edmonton Area: Windermere, EPCOR Tower in Downtown Edmonton, and St. Albert. Each location operates independently while upholding Buco brand standards, and we are looking for an ambitious individual eager to grow with our company as we continue to expand.

Description

The Assistant General Manager supports the General Manager in ensuring efficient operations, high food quality and service standards, and strong financial performance at their restaurant location. This role involves assisting in staff management, maintaining compliance with company policies, and driving customer satisfaction. The Assistant Manager works closely with the General Manager to align business strategies with company objectives.

Responsibilities

• Support smooth and efficient daily operations.
• Monitor and analyze performance metrics to identify areas for improvement.
• Assist in recruiting, training, and supervising restaurant staff.
• Implement cost-control measures and drive revenue growth initiatives.
• Ensure compliance with health and safety regulations.
• Maintain high standards of food quality, presentation, and customer service.
• Handle customer complaints and feedback professionally and effectively.
• Help oversee inventory levels and ordering processes, and perform assigned duties.
• Help maintain relationships with suppliers.
• Contribute to executing the restaurant group's strategic plan.

Qualifications

• Diploma or degree in Hospitality Management or a related field.
• At least 1-2 years of experience in a restaurant management/supervising position.
• Mandatory ProServe and First Aid Certificate.
• Strong leadership and operational skills.
• Proficiency in financial management.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask and prioritize in a fast-paced setting.
• A genuine passion for the restaurant industry and providing excellent customer service.

Why work for Buco Pizzeria + Vino Bar

• Work with a family-owned business that values its people and community.
• Opportunity to grow within a dynamic and expanding company.
• Competitive salary, benefits, and the chance to work with some of Edmonton's most beloved restaurant brands.

Please note that only selected candidates will be contacted to proceed with the next steps in the interview process. Thank you and good luck!