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Added 13 mins ago
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Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 13 mins ago
TC
Manager, Benefits & Pension
Toromont Cat
Concord, ON
- Full-time
Toromont Industries is looking for a Manager - Benefits & Pension to join our team. Reporting to the Director, Total Rewards, the Manager, Benefits & Pension provides leadership across…
Added 13 mins ago
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Business Development Representative - SMB
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Reports To: Dylan Monsinger, Associate Manager, Business Development
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Engineering Manager, AI
Felix
Remote, Canada
- $190,000 to $240,000 CAD / year
- Full-time
- Remote
Professional development opportunities, working closely with founders and the senior leadership team
Added 13 mins ago
LC
Merchandising Manager, Meat
Loblaw Companies Limited
Hamilton, ON
- Full-time
The Merchandising Manager is a pivotal role which provides required support to Senior Director, District Manager and Franchisees to develop and maintain merchandising strategies to meet…
Added 13 mins ago
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Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
WildBrain is seeking a Manager, Corporate Accounting to lead key areas of the monthly, quarterly, and annual close. This role oversees a team of financial and senior financial analysts and…
Added 27 mins ago
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Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 27 mins ago
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Manager, S&T Project Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…Technologies (S&T) mission is looking for a Project Controls Manager to lead the project controls team and ensure S&T projects are delivered efficiently, responsibly, and…
Added 27 mins ago
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Senior Project Manager
Cognizant
Toronto, ON
- Full-time
…and high performing digital identity products that align with business goals integrate with existing systems and improve customer trust and experience while meeting compliance and security…
Added 27 mins ago
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Managing Director - Cybersecurity & Core Technology Audit
BMO
Toronto, ON · FCP
- Full-time
…infrastructure, cloud platforms, engineering practices, software development, service management, technology operations, platform support, operational resilience, physical security, and…
Added 27 mins ago
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Gestionnaire de comptes en approvisionnement / Account Manager Procurement
Pratt & Whitney
Longueuil, QC
- Full-time
Added 27 mins ago
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Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Product Manager will demonstrate strong product and platform knowledge and collaborate with cross-functional teams across the enterprise to define and deliver value through…
Added 27 mins ago
AI
Commercial Insurance Manager
Axis Insurance
Vancouver, BC
- $115,000 to $125,000 CAD / year
- Full-time
As a Commercial Insurance Manager a typical day might include:
Added 27 mins ago
Senior Commercial Marketer
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
We’re searching for a Senior Commercial Marketer. Are you searching for new possibilities?
Added 27 mins ago
ME
Project Manager BC
Milestone Environmental Contracting Inc.
Langley (District), BC · Langley, British Columbia
- Full-time
…benefits, and providing opportunity for professional growth and development. Putting our people first is a promise we have been able to deliver on for the last 10 years and we continue…
Added 27 mins ago
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Key Accounts Operations Manager
Danica
Vancouver, BC
- Full-time
The Key Account Operations Manager is responsible for the operational execution of Danica Brands’ Key Account business. This role ensures customer-specific ordering, EDI, portal, VAS,…
Added 42 mins ago
PF
Team Lead, Data & Analytics
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Senior Manager, Data & Analytics, the Team Lead, Data & Analytics provides day-to-day people and technical leadership for a small team that leads to delivery of trusted,…
Added 42 mins ago
PC
Spécialiste en support technique /Technical Support Specialist
Portage CyberTech
Montreal, QC
- Full-time
Added 42 mins ago
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Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…technologies remain reliable, secure, supported, and aligned with business needs. The role oversees service delivery, platform operations, vendor and licensing relationships, user adoption,…
Added 42 mins ago
D365 CE, Lead Consultant
HSO Group B.V.
Toronto, ON
…current needs, you may be appointed Team Lead or Consulting Manager. To be promoted to the next level, you need to already be working as a Senior Managing Consultant on customer engagements…
Added 42 mins ago
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Relationship Manager, Business Banking
CIBC
Toronto, ON
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 42 mins ago
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Mortgage Specialist
BMO
Westmount, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 43 mins ago
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Mortgage Specialist
BMO
Montreal, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 43 mins ago
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Mortgage Specialist
BMO
Montreal, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 43 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…

SoTalent

Senior Account Manager

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3–5 years of professional experience in sales, customer development, account management, marketing, business analytics, category management, or related commercial functions.
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Account Manager

Location: Richmond Hill, Ontario, Canada (Hybrid)

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about driving sales growth, building strategic customer partnerships, and delivering impactful business results in a fast-paced retail environment?

We are seeking a Key Account Manager to lead the development and execution of customer business plans for a major retail account. In this role, you will be responsible for driving sales performance, increasing market share, managing trade investments, and developing collaborative partnerships with both customers and internal stakeholders to achieve sustainable business

growth.

Key Responsibilities

Deliver business plan objectives across assigned accounts, categories, and product portfolios, ensuring achievement of sales, profitability, and growth targets.
Develop and execute joint business plans aligned with customer strategies and organizational objectives.
Lead customer negotiations involving promotions, merchandising initiatives, new product launches, pricing strategies, distribution expansion, and revenue growth opportunities.
Utilize data, analytics, and market insights to identify growth opportunities, improve profitability, optimize trade investment returns, and enhance product availability.
Manage customer trade investment budgets, ensuring effective allocation and return on investment.
Prepare accurate sales forecasts, trade investment projections, and business performance estimates on a regular basis.
Oversee day-to-day account operations, including customer requests, issue resolution, deductions management, and ongoing communication with internal and external stakeholders.
Collaborate closely with cross-functional teams including Marketing, Finance, Supply Chain, Category Management, and Shopper Marketing to drive account success.

Required Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field.
3–5 years of professional experience in sales, customer development, account management, marketing, business analytics, category management, or related commercial functions.
Strong understanding of sales planning, customer management, and business development principles.

Preferred Skills & Experience

Experience within the consumer goods, retail, or fast-moving consumer goods (FMCG) industry.
Previous experience managing large retail or strategic customer accounts.
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into business actions.
Experience managing trade investment budgets, forecasting, and profitability analysis.
Excellent negotiation and relationship-building skills.
Strong business acumen and ability to influence decision-making with internal and external stakeholders.
Proficiency in Microsoft Office applications, business intelligence tools, CRM platforms, and sales reporting systems.
Ability to effectively manage multiple priorities in a dynamic, matrixed environment.
Strong communication, presentation, and storytelling skills.
Self-motivated, results-oriented approach with the ability to work independently and proactively identify growth opportunities.

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More about this job

Responsibilities

Develop and execute customer business plans, negotiate commercial initiatives, and drive sales, profitability, market share, and growth across assigned accounts. Manage trade investments, forecasts, account operations, and stakeholder relationships while collaborating with internal teams to improve business performance.

Requirements

A bachelor's degree in Business, Marketing, Sales, or a related field and 3–5 years of experience in sales, account management, customer development, marketing, analytics, category management, or a related commercial function are required. Preferred qualifications include consumer goods or retail experience, strong analytical and negotiation skills, trade investment and forecasting experience, proficiency with business tools and systems, and the ability to manage priorities and influence stakeholders.

Skills

Account Management
Sales Planning
Business Development
Joint Business Planning
Negotiation
Trade Investment Management
Sales Forecasting
Profitability Analysis
Data Analysis
Market Insights
Retail Account Management
Cross-Functional Collaboration
Communication
Presentation Skills
Microsoft Office

Visa sponsorship

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Keywords

Personal Care Product Manufacturing
Consumer Goods
Fast-Moving Consumer Goods
Retail
Key Account Management
Customer Development
Sales Growth
Market Share
Business Planning
Joint Business Plans
Customer Negotiations
Promotions
Merchandising
Product Launches
Pricing Strategies
Distribution Expansion
Trade Investment
Return On Investment
Sales Forecasting
Profitability Analysis
Business Intelligence Tools
CRM Platforms
Sales Reporting Systems
Category Management
Shopper Marketing
Supply Chain
Marketing
Finance
Microsoft Office

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