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Added 12 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
As a Customer Success Manager at GC AI, you will own two critical moments in the customer lifecycle: onboarding and renewal. You will help legal teams adopt AI in their daily work by…
Added 12 mins ago
S
Full Time Store Manager (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
As a Store Manager at Specsavers, you’ll play a key role in helping customers see and feel their best. You’ll run the daily retail operations of Specsavers’ store. As the leading…
Added 13 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 13 mins ago
FG
Product Manager I, Commercial
FIS Global
Markham, ON
- Full-time
- Other
As a Payments Product Manager, you will help shape and manage solutions spanning issuer processing, debit cards and retail merchant acquiring. You will translate client, market and payment…
Added 13 mins ago
EC
Inside Account Manager
EMCO Corporation
Grande Prairie, AB
- Full-time
…expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across…
Added 26 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Regina, SK
- Full-time
Shape the future of major energy, infrastructure, mining, and resource development projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality…
Added 26 mins ago
PC
Business Development Manager
Punjabi Chaap Corner Canada
Mississauga, ON
- Part-time
Role Description The Business Development Manager is a part-time, on-site role based in Mississauga, ON. This role focuses on identifying and pursuing new business opportunities, including…
Added 26 mins ago
SI
Support Services Attendant
Shannex Incorporated
Bridgewater, NS
- Part-time
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 26 mins ago
V|
Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
The Commercial Contracts Manager will be responsible for providing world-class support from
Added 27 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
…Working closely with Camp Services Operations, Sales, Business Development, Supply Chain, Proposals, Finance, Commercial, Indigenous Relations, and the broader Structures team, you will…
Added 42 mins ago
A
Sr. Materials Innovation Manager – Advanced Concepts
ARC'TERYX
North Vancouver, BC
- Full-time
As the Sr. Materials Innovation Manager – Advanced Concepts, you lead the advanced materials development function, creating industry-leading textile technology platforms and collaborating…
Added 42 mins ago
J
Project Manager, Commercial Operations (Sales & Marketing)
Jeeter
Toronto, ON
- $133,475 to $148,930 CAD / year
- Full-time
The Project Manager, Commercial Operations (Sales & Marketing) will support the Commercial Program Manager inside the PMO in coordinating product launch projects and promotions to ensuring…
Added 57 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
Shape the future of major energy, infrastructure, mining, and resource development projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality…
Added 57 mins ago
JH
Event and Conference Services Manager - Hotel (relocation to Victoria, BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
…ask. We are seeking an experienced Event & Conference Services Manager to lead the events function within a respected full-service waterfront hotel in Victoria. This role oversees a…
Added 57 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
Shape the future of major energy, infrastructure, mining, and resource development projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality…
Added 57 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Medicine Hat, AB
- Full-time
Shape the future of major energy, infrastructure, mining, and resource development projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality…
Added 57 mins ago
GL
Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
…influencing senior stakeholders, and balancing risk mitigation with commercial priorities. You thrive in dynamic environments, embrace technology and innovation, and are passionate about…
Added 57 mins ago
AE
Sr. Materials Innovation Manager – Advanced Concepts
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Sr. Materials Innovation Manager – Advanced Concepts, you lead the advanced materials development function, creating industry-leading textile technology platforms and collaborating…
Added 57 mins ago
TT
Program Manager
Top Tier Talent Group
Belleville, ON
- Full-time
You'll own the commercial and operational performance of established programs at a automotive supplier. Day to day, you're the person the customer calls, the plant listens to, and the…
Added 57 mins ago
S
Lead Hand - Electrical
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $26 to $27 CAD / hour
- Full-time
…building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, ceiling track lifts and patient slings. Our vision is to empower people with mobility…
Added 57 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Saskatoon, SK
- Full-time
Shape the future of major energy, infrastructure, mining, and resource development projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality…
Added 57 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Calgary, AB
- Full-time
Shape the future of major energy, infrastructure, mining, and resource development projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality…
Added 57 mins ago
DC
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
Danaher Corporation
Concord, ON · Guelph, ON · Toronto, ON · CAN - Concord - AB Sciex LP
- Full-time
Lead planning activities for concurrent hardware and software development programs requiring coordinated integration, validation, and commercial release readiness. Support platform…
Added 57 mins ago
BM
Operations & Training Manager (Bilingual, English & French)
Brand Momentum
Remote, Canada
- $78,000 CAD / year
- Full-time
- Remote
We are seeking a Bilingual Field Capability & Performance Manager to lead training, employee development, and performance improvement for our national field team.
Added 57 mins ago
R
Manager, Client Services
Ryan
Calgary, AB · Mississauga, ON
- Full-time
The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a…

SoTalent

Senior Account Manager

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3–5 years of professional experience in sales, customer development, account management, marketing, business analytics, category management, or related commercial functions.
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Account Manager

Location: Richmond Hill, Ontario, Canada (Hybrid)

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about driving sales growth, building strategic customer partnerships, and delivering impactful business results in a fast-paced retail environment?

We are seeking a Key Account Manager to lead the development and execution of customer business plans for a major retail account. In this role, you will be responsible for driving sales performance, increasing market share, managing trade investments, and developing collaborative partnerships with both customers and internal stakeholders to achieve sustainable business

growth.

Key Responsibilities

Deliver business plan objectives across assigned accounts, categories, and product portfolios, ensuring achievement of sales, profitability, and growth targets.
Develop and execute joint business plans aligned with customer strategies and organizational objectives.
Lead customer negotiations involving promotions, merchandising initiatives, new product launches, pricing strategies, distribution expansion, and revenue growth opportunities.
Utilize data, analytics, and market insights to identify growth opportunities, improve profitability, optimize trade investment returns, and enhance product availability.
Manage customer trade investment budgets, ensuring effective allocation and return on investment.
Prepare accurate sales forecasts, trade investment projections, and business performance estimates on a regular basis.
Oversee day-to-day account operations, including customer requests, issue resolution, deductions management, and ongoing communication with internal and external stakeholders.
Collaborate closely with cross-functional teams including Marketing, Finance, Supply Chain, Category Management, and Shopper Marketing to drive account success.

Required Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field.
3–5 years of professional experience in sales, customer development, account management, marketing, business analytics, category management, or related commercial functions.
Strong understanding of sales planning, customer management, and business development principles.

Preferred Skills & Experience

Experience within the consumer goods, retail, or fast-moving consumer goods (FMCG) industry.
Previous experience managing large retail or strategic customer accounts.
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into business actions.
Experience managing trade investment budgets, forecasting, and profitability analysis.
Excellent negotiation and relationship-building skills.
Strong business acumen and ability to influence decision-making with internal and external stakeholders.
Proficiency in Microsoft Office applications, business intelligence tools, CRM platforms, and sales reporting systems.
Ability to effectively manage multiple priorities in a dynamic, matrixed environment.
Strong communication, presentation, and storytelling skills.
Self-motivated, results-oriented approach with the ability to work independently and proactively identify growth opportunities.

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More about this job

Responsibilities

Develop and execute customer business plans, negotiate commercial initiatives, and drive sales, profitability, market share, and growth across assigned accounts. Manage trade investments, forecasts, account operations, and stakeholder relationships while collaborating with internal teams to improve business performance.

Requirements

A bachelor's degree in Business, Marketing, Sales, or a related field and 3–5 years of experience in sales, account management, customer development, marketing, analytics, category management, or a related commercial function are required. Preferred qualifications include consumer goods or retail experience, strong analytical and negotiation skills, trade investment and forecasting experience, proficiency with business tools and systems, and the ability to manage priorities and influence stakeholders.

Skills

Account Management
Sales Planning
Business Development
Joint Business Planning
Negotiation
Trade Investment Management
Sales Forecasting
Profitability Analysis
Data Analysis
Market Insights
Retail Account Management
Cross-Functional Collaboration
Communication
Presentation Skills
Microsoft Office

Visa sponsorship

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Keywords

Personal Care Product Manufacturing
Consumer Goods
Fast-Moving Consumer Goods
Retail
Key Account Management
Customer Development
Sales Growth
Market Share
Business Planning
Joint Business Plans
Customer Negotiations
Promotions
Merchandising
Product Launches
Pricing Strategies
Distribution Expansion
Trade Investment
Return On Investment
Sales Forecasting
Profitability Analysis
Business Intelligence Tools
CRM Platforms
Sales Reporting Systems
Category Management
Shopper Marketing
Supply Chain
Marketing
Finance
Microsoft Office

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