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Added 7 mins ago
TC
Assistant Store Manager Winners Swift Current
TJX Canada – Winners, Marshalls, HomeSense
Swift Current, SK
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 7 mins ago
TL
Senior Legal Counsel
Toronto Lawyers Association
Oakville, ON
- Full-time
Ability to independently lead all stages of complex matters, from preliminary advice and transaction structuring through negotiation, drafting, closing, implementation and subsequent…
Added 37 mins ago
A
Dealership Retail Experience Strategist [AQ-24226]
Aquent
Canada
- Contract
Collaborate with internal teams, including Business Development, Digital, Marketing, and Sales and Service Operations, to align retail customer journeys with the brand’s customer experience…
Added 37 mins ago
NW
Associate Engineer/Scientist/Technical Officer
Nuclear Waste Management Organization
Ignace, ON
- Full-time
…the assessment of repository stability during construction, operations and post-closure phases, and the response of the enclosing repository rock mass to induced internal and external…
Added 37 mins ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Joliette, QC
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 37 mins ago
(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart Canada
Vaughan, ON
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 37 mins ago
WC
(CAN) Leader d’équipe, marchandise générale
Walmart Canada
Longueuil, QC
- Contract
Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
Added 37 mins ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
Added 37 mins ago
CR
Culinary Manager- 6 Month Contract
COGIR Real Estate
Calgary, AB
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
Added 37 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 37 mins ago
TC
Retail Store Coordinator - Full Time
TJX Canada – Winners, Marshalls, HomeSense
Abbotsford, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 37 mins ago
T
City Specialist
TEKsystems
AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
Opportunity to gain experience with a high-growth technology company and pursue future career opportunities in sales, merchant operations, and account management.
Added 37 mins ago
G
Quality Manager
Ganotec
Toronto, ON
- Full-time
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 37 mins ago
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Manager - Post Anesthesic Recovery
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community…
Added 37 mins ago
H
My Connection Specialist
HealthCareersInSask.ca
Regina, SK
- Full-time
…within the portfolio and across the organization to support operations. The Specialist will develop partnerships and work closely with system and community…
Added 37 mins ago
US Corporates - Credit Analyst, Director, Retail & Consumer - Toronto
Fitch Group
Toronto, ON
An opportunity to be a lead coverage analyst at a global rating agency.
Added 37 mins ago
US Corporates - Credit Analyst, Associate Director - Retail & Consumer - Toronto
Fitch Group
Toronto, ON
An opportunity to be a lead coverage analyst at a global rating agency.
Added 37 mins ago
V
Service Desk Capability and Incident Manager
Vanderlande
Vancouver, BC
- Full-time
…communication, and service restoration during disruptions to airport…
Added 52 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 52 mins ago
CC
Advertiser Account Manager
Creative Clicks
Toronto, ON
- Full-time
Professional experience in performance marketing, affiliate marketing, lead generation or performance-based digital advertising is required.
Added 52 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 52 mins ago
PC
Community Manager
Pacific Cove Properties
Vancouver, BC
- Full-time
We are seeking an experienced Community Manager to lead the on-site team at Fig, a new purpose-built rental community in Vancouver's Riley Park neighbourhood.
Added 52 mins ago
BB
Process Engineer
Breathaplasta by Adaptavate
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…developing our engineering platforms and report to the Chief Operations…
Added 52 mins ago
BU
FINANCIAL OPERATIONS COORDINATOR
Brandon University
Brandon, MB
- Full-time
Step into a hands-on Financial Operations Coordinator role within a dynamic manufacturing environment. You’ll partner closely with operations, streamline systems, and provide financial…
Added 52 mins ago
K
Manager, National CPA Program (12 months secondment)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
…balance is how our values show up - in how we work, how we lead, and what we…

SoTalent

Senior Account Manager

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3–5 years of professional experience in sales, customer development, account management, marketing, business analytics, category management, or related commercial functions.
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Account Manager

Location: Richmond Hill, Ontario, Canada (Hybrid)

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about driving sales growth, building strategic customer partnerships, and delivering impactful business results in a fast-paced retail environment?

We are seeking a Key Account Manager to lead the development and execution of customer business plans for a major retail account. In this role, you will be responsible for driving sales performance, increasing market share, managing trade investments, and developing collaborative partnerships with both customers and internal stakeholders to achieve sustainable business

growth.

Key Responsibilities

Deliver business plan objectives across assigned accounts, categories, and product portfolios, ensuring achievement of sales, profitability, and growth targets.
Develop and execute joint business plans aligned with customer strategies and organizational objectives.
Lead customer negotiations involving promotions, merchandising initiatives, new product launches, pricing strategies, distribution expansion, and revenue growth opportunities.
Utilize data, analytics, and market insights to identify growth opportunities, improve profitability, optimize trade investment returns, and enhance product availability.
Manage customer trade investment budgets, ensuring effective allocation and return on investment.
Prepare accurate sales forecasts, trade investment projections, and business performance estimates on a regular basis.
Oversee day-to-day account operations, including customer requests, issue resolution, deductions management, and ongoing communication with internal and external stakeholders.
Collaborate closely with cross-functional teams including Marketing, Finance, Supply Chain, Category Management, and Shopper Marketing to drive account success.

Required Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field.
3–5 years of professional experience in sales, customer development, account management, marketing, business analytics, category management, or related commercial functions.
Strong understanding of sales planning, customer management, and business development principles.

Preferred Skills & Experience

Experience within the consumer goods, retail, or fast-moving consumer goods (FMCG) industry.
Previous experience managing large retail or strategic customer accounts.
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into business actions.
Experience managing trade investment budgets, forecasting, and profitability analysis.
Excellent negotiation and relationship-building skills.
Strong business acumen and ability to influence decision-making with internal and external stakeholders.
Proficiency in Microsoft Office applications, business intelligence tools, CRM platforms, and sales reporting systems.
Ability to effectively manage multiple priorities in a dynamic, matrixed environment.
Strong communication, presentation, and storytelling skills.
Self-motivated, results-oriented approach with the ability to work independently and proactively identify growth opportunities.

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More about this job

Responsibilities

Develop and execute customer business plans, negotiate commercial initiatives, and drive sales, profitability, market share, and growth across assigned accounts. Manage trade investments, forecasts, account operations, and stakeholder relationships while collaborating with internal teams to improve business performance.

Requirements

A bachelor's degree in Business, Marketing, Sales, or a related field and 3–5 years of experience in sales, account management, customer development, marketing, analytics, category management, or a related commercial function are required. Preferred qualifications include consumer goods or retail experience, strong analytical and negotiation skills, trade investment and forecasting experience, proficiency with business tools and systems, and the ability to manage priorities and influence stakeholders.

Skills

Account Management
Sales Planning
Business Development
Joint Business Planning
Negotiation
Trade Investment Management
Sales Forecasting
Profitability Analysis
Data Analysis
Market Insights
Retail Account Management
Cross-Functional Collaboration
Communication
Presentation Skills
Microsoft Office

Visa sponsorship

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Keywords

Personal Care Product Manufacturing
Consumer Goods
Fast-Moving Consumer Goods
Retail
Key Account Management
Customer Development
Sales Growth
Market Share
Business Planning
Joint Business Plans
Customer Negotiations
Promotions
Merchandising
Product Launches
Pricing Strategies
Distribution Expansion
Trade Investment
Return On Investment
Sales Forecasting
Profitability Analysis
Business Intelligence Tools
CRM Platforms
Sales Reporting Systems
Category Management
Shopper Marketing
Supply Chain
Marketing
Finance
Microsoft Office

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