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Added just now
Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
…our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're…
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Senior Insurance Advisor (Moose Jaw, SK)
Talent Acquisition Team at Westland Insurance. Text reply only.
Moose Jaw, SK
…our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're…
Added just now
Winter 26/27 - Cook
Northland Properties
Revelstoke, BC
Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and hard-working people to join our team. As a Cook, you can craft your skills and gain…
Added 14 mins ago
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Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.
Added 14 mins ago
UO
Accessibility Advisor
University of Victoria
Victoria, BC
- Full-time
There may be a requirement to work outside regular business hours, including evenings and weekends.
Added 14 mins ago
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Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
OpenRoad reserves the right to modify this job description as business needs require.
Added 14 mins ago
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Director, Strategic Communications
BC Energy Regulator
Fort St. John, BC
- Full-time
Professional accreditation is an asset (APR from Canadian Public Relations Society or CMP/SCMP from International Association of Business Communicators).
Added 14 mins ago
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Policy Analyst
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
…Communications, Early Childhood Education, Human Resources, Business Administration, Law, Policy Studies, or a related…
Added 14 mins ago
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Learning & Development Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The scope of the role will continue to evolve alongside C&MO and the MCE operating model, including supporting broader Canada capability needs and other areas as needed by the business.
Added 14 mins ago
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Business Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Business Analyst III leads the analysis, design, optimization, and governance of business processes and technology solutions across complex initiatives within Seaspan Shipyards. This…
Added 14 mins ago
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Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
…execution, operational readiness, and closeout. The role translates business objectives into executable procurement and contracting plans, protects cost, schedule and service outcomes, and…
Added 29 mins ago
UO
Sessional Instructor - ACCT 323 Multiple Lectures, Winter 2027, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
The Haskayne School of Business at the University of Calgary invites applications for a Sessional Instructor(s) to teach Winter 2027 ACCT 323 (Introductory Managerial Accounting). Classes…
Added 29 mins ago
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Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
This position is designed to provide a flexible role to support and manage change to meet Business Unit objectives
Added 29 mins ago
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Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
…internal audit plan. These may include system control reviews of business applications and IT infrastructure, IT security practices, technology and data governance, for both on premises and…
Added 29 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This is a hands-on delivery role within a multi-disciplinary technical and business team.
Added 29 mins ago
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Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
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Functional Area Lead - Woodroom
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…Our focus remains on sustainably managing our forests and our business for upcoming…
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Sheridan College
Mississauga, ON
- Part-time
Excellent knowledge in cross-sectional food business operations and supply chain an asset.
Added 29 mins ago
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- Full-time
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Added 29 mins ago
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General Kitchen Helper- Remote Lodge Chapleau, ON
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Environmental Inspector
got mold?™
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A company vehicle for authorized business travel.
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Controller
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Founded in 1974, Kelson Group has grown from a family-owned business in Kamloops into one of Western Canada's leading owners, developers, and managers of purpose-built rental housing.…
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Optometrist Ownership
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SoTalent

Senior Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years of experience in Sales, Customer Development, Account Management, Category Management, Business Analytics, or related commercial functions.
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Account Manager

Location: Toronto, Ontario, Canada (Hybrid)

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about driving business growth through strategic account management, customer partnerships, and data-driven sales execution?

We are looking for a Key Account Manager to lead the development and execution of strategic business plans for major retail and commercial accounts. In this role, you will be responsible for delivering sustainable sales growth, maximizing account performance, managing trade investments, and strengthening customer relationships while collaborating closely with cross-functional teams.

The ideal candidate combines strong commercial acumen, analytical thinking, negotiation skills, and relationship management expertise to deliver outstanding business results in a dynamic and fast-paced environment.

Key Responsibilities

Develop and execute customer business plans that align with organizational sales and growth objectives.
Deliver against key performance indicators including sales growth, market share expansion, profitability, distribution, and customer performance targets.
Build strong partnerships with key customer stakeholders and become a trusted advisor for strategic business initiatives.
Develop joint business plans that support category growth, customer objectives, and long-term commercial success.
Lead customer negotiations related to promotions, merchandising programs, pricing strategies, distribution opportunities, and commercial agreements.
Utilize sales data, market insights, and business analytics to identify growth opportunities and improve account performance.
Manage trade investment budgets and ensure effective allocation of resources to maximize return on investment.
Monitor inventory levels, product availability, and sales performance to support business continuity and growth.
Prepare accurate sales forecasts, business updates, and performance reports for internal stakeholders.
Manage day-to-day customer operations, responding to requests, resolving issues, and ensuring seamless communication between internal and external partners.
Collaborate with teams across Sales, Marketing, Finance, Supply Chain, Category Management, and Shopper Marketing to execute business plans effectively.

What We're Looking For

Bachelor's degree in Business, Marketing, Commerce, or a related field.
3-5 years of experience in Sales, Customer Development, Account Management, Category Management, Business Analytics, or related commercial functions.
Proven ability to manage and grow strategic customer relationships.
Strong commercial and financial acumen with experience managing sales performance and trade investments.
Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable business strategies.
Experience developing forecasts, business plans, and performance analyses.
Strong negotiation, influencing, and stakeholder management capabilities.
Ability to prioritize multiple initiatives and manage competing demands effectively.
Excellent communication and presentation skills.
Proficiency in Microsoft Office applications, business intelligence tools, and sales reporting platforms.
Comfortable working independently while collaborating across matrixed teams and dynamic business environments.

Preferred Qualifications

Experience within Consumer Goods, Retail, E-commerce, FMCG, or related industries.
Knowledge of category management, revenue growth management, and trade investment optimization.
Experience leading customer business reviews and joint planning sessions.
Strong understanding of sales strategy development and customer profitability management.
Experience leveraging digital tools and analytics to support commercial decision-making.

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More about this job

Responsibilities

Develop and execute customer business plans to grow sales, market share, profitability, distribution, and account performance. Lead customer partnerships and negotiations, manage trade investments and forecasts, analyze performance, and coordinate cross-functional teams to deliver business plans.

Requirements

A bachelor's degree in Business, Marketing, Commerce, or a related field and 3–5 years of experience in sales, account management, customer development, category management, business analytics, or a related commercial function are sought. Candidates should bring strong analytical, commercial, negotiation, communication, and stakeholder-management skills, with experience in customer relationships, forecasting, business planning, and sales performance; consumer goods or retail experience is preferred.

Skills

Strategic Account Management
Sales Strategy
Business Planning
Sales Forecasting
Data Analysis
Commercial Acumen
Financial Acumen
Trade Investment Management
Negotiation
Stakeholder Management
Category Management
Revenue Growth Management
Customer Profitability Management
Microsoft Office
Business Intelligence Tools

Visa sponsorship

Not detected in the job text

Keywords

Strategic Account Management
Customer Development
Customer Business Plans
Joint Business Planning
Sales Growth
Market Share
Profitability
Distribution
Customer Performance
Trade Investments
Sales Forecasting
Business Analytics
Market Insights
Category Management
Revenue Growth Management
Customer Profitability
Promotions
Merchandising
Pricing Strategies
Commercial Agreements
Inventory Management
Product Availability
Microsoft Office
Business Intelligence Tools
Sales Reporting Platforms
Consumer Goods
Retail
E-commerce
FMCG
Shopper Marketing

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