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Added 42 mins ago
HP
Commercial Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
Commercial Account Manager - NetworkingThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.
Added 2 hours ago
R
Client Advisor
RBC
Langley (District), BC
- Full-time
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Iqaluit, NU
- Full-time
Added 2 hours ago
RB
Investment Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours. Maybe you’ve dreamed of starting your own business, but…
Added 3 hours ago
B
Head of Shopper and Customer Marketing - Canada
Beiersdorf
Montreal, QC
- Full-time
Partner with Commercial, Marketing, and Finance to drive sustainable category growth and profitability,
Added 3 hours ago
Financial Advisor - Calgary, AB (September, 2027)
Scotiabank
Calgary, AB
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Financial Advisor - Nelson Road, Saskatoon, Saskatchewan
Scotiabank
Saskatoon, SK
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 4 hours ago
Financial Advisor - Port Hope (37.5 hours/week)
Scotiabank
Port Hope, ON
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 4 hours ago
D
Manager, M&A Execution, Human Capital
Deloitte
Toronto, ON
- Full-time
…key decision makers, and establish credibility as a trusted advisor on M&A and Human Capital…
Added 4 hours ago
RB
Banking Advisor
Royal Bank of Canada
Steinbach, MB
- Full-time
Added 4 hours ago
RB
Client Advisor - Casual
Royal Bank of Canada
London, ON
- Part-time
Added 4 hours ago
RB
Banking Advisor
Royal Bank of Canada
Moose Jaw, SK
- Full-time
Added 5 hours ago
R
Client Advisor Intern
RBC
Ajax, ON
- Part-time
Added 5 hours ago
R
Investment Advisor
RBC
Toronto, ON
- Full-time
As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours. Maybe you’ve dreamed of starting your own business, but…
Added 5 hours ago
R
Client Advisor
RBC
Iqaluit, NU
- Full-time
Added 5 hours ago
RD
Investment Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours. Maybe you’ve dreamed of starting your own business, but…
Added 5 hours ago
I
Medical Advisor Neuroscience
Ipsen
Mississauga, ON
- Full-time
The Medical Advisor, Neuroscience, will be responsible for the development of the annual national medical affairs strategy and implementation within the Neuroscience therapeutic area. This…
Added 5 hours ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking, will establish and lead a new business unit-centered operational risk oversight capability.
Added 5 hours ago
Manager, Analytics
Scotiabank
Toronto, ON
Act as a trusted advisor to business leaders across Retail, Wealth, Risk, Finance, and other key functions.
Added 5 hours ago
Senior Manager, Learning Design & Delivery - Toronto, ON
Scotiabank
Toronto, ON
…Wealth Management learning programs, including onboarding and advisor development programs. Collaborates with business partners and the Practice Excellence team to lead program management,…
Added 5 hours ago
Business Advisor - Clarenville
Scotiabank
Clarenville, NL
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 6 hours ago
R
Banking Advisor
RBC
Moose Jaw, SK
- Full-time
Added 6 hours ago
Financial Advisor - Bloorcourt Village (37.5 hours/week)
Scotiabank
Toronto, ON
…range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 6 hours ago
HG
H&M Sales Advisor
H&M Group
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 7 hours ago
H
H&M Sales Advisor
H&M
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…

SoTalent

Senior Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years of experience in Sales, Customer Development, Account Management, Category Management, Business Analytics, or related commercial functions.
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Account Manager

Location: Toronto, Ontario, Canada (Hybrid)

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about driving business growth through strategic account management, customer partnerships, and data-driven sales execution?

We are looking for a Key Account Manager to lead the development and execution of strategic business plans for major retail and commercial accounts. In this role, you will be responsible for delivering sustainable sales growth, maximizing account performance, managing trade investments, and strengthening customer relationships while collaborating closely with cross-functional teams.

The ideal candidate combines strong commercial acumen, analytical thinking, negotiation skills, and relationship management expertise to deliver outstanding business results in a dynamic and fast-paced environment.

Key Responsibilities

Develop and execute customer business plans that align with organizational sales and growth objectives.
Deliver against key performance indicators including sales growth, market share expansion, profitability, distribution, and customer performance targets.
Build strong partnerships with key customer stakeholders and become a trusted advisor for strategic business initiatives.
Develop joint business plans that support category growth, customer objectives, and long-term commercial success.
Lead customer negotiations related to promotions, merchandising programs, pricing strategies, distribution opportunities, and commercial agreements.
Utilize sales data, market insights, and business analytics to identify growth opportunities and improve account performance.
Manage trade investment budgets and ensure effective allocation of resources to maximize return on investment.
Monitor inventory levels, product availability, and sales performance to support business continuity and growth.
Prepare accurate sales forecasts, business updates, and performance reports for internal stakeholders.
Manage day-to-day customer operations, responding to requests, resolving issues, and ensuring seamless communication between internal and external partners.
Collaborate with teams across Sales, Marketing, Finance, Supply Chain, Category Management, and Shopper Marketing to execute business plans effectively.

What We're Looking For

Bachelor's degree in Business, Marketing, Commerce, or a related field.
3-5 years of experience in Sales, Customer Development, Account Management, Category Management, Business Analytics, or related commercial functions.
Proven ability to manage and grow strategic customer relationships.
Strong commercial and financial acumen with experience managing sales performance and trade investments.
Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable business strategies.
Experience developing forecasts, business plans, and performance analyses.
Strong negotiation, influencing, and stakeholder management capabilities.
Ability to prioritize multiple initiatives and manage competing demands effectively.
Excellent communication and presentation skills.
Proficiency in Microsoft Office applications, business intelligence tools, and sales reporting platforms.
Comfortable working independently while collaborating across matrixed teams and dynamic business environments.

Preferred Qualifications

Experience within Consumer Goods, Retail, E-commerce, FMCG, or related industries.
Knowledge of category management, revenue growth management, and trade investment optimization.
Experience leading customer business reviews and joint planning sessions.
Strong understanding of sales strategy development and customer profitability management.
Experience leveraging digital tools and analytics to support commercial decision-making.

Apply About employer

More about this job

Responsibilities

Develop and execute customer business plans to grow sales, market share, profitability, distribution, and account performance. Lead customer partnerships and negotiations, manage trade investments and forecasts, analyze performance, and coordinate cross-functional teams to deliver business plans.

Requirements

A bachelor's degree in Business, Marketing, Commerce, or a related field and 3–5 years of experience in sales, account management, customer development, category management, business analytics, or a related commercial function are sought. Candidates should bring strong analytical, commercial, negotiation, communication, and stakeholder-management skills, with experience in customer relationships, forecasting, business planning, and sales performance; consumer goods or retail experience is preferred.

Skills

Strategic Account Management
Sales Strategy
Business Planning
Sales Forecasting
Data Analysis
Commercial Acumen
Financial Acumen
Trade Investment Management
Negotiation
Stakeholder Management
Category Management
Revenue Growth Management
Customer Profitability Management
Microsoft Office
Business Intelligence Tools

Visa sponsorship

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Keywords

Strategic Account Management
Customer Development
Customer Business Plans
Joint Business Planning
Sales Growth
Market Share
Profitability
Distribution
Customer Performance
Trade Investments
Sales Forecasting
Business Analytics
Market Insights
Category Management
Revenue Growth Management
Customer Profitability
Promotions
Merchandising
Pricing Strategies
Commercial Agreements
Inventory Management
Product Availability
Microsoft Office
Business Intelligence Tools
Sales Reporting Platforms
Consumer Goods
Retail
E-commerce
FMCG
Shopper Marketing

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