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Added 1 min ago
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Employment Specialist
ISSofBC - Immigrant Services Society of BC
BC · British Columbia, Canada
- Full-time
Reporting to the WorkBC Senior Manager and Associate Program Director – WorkBC Kamloops, assists eligible job seekers who are employed or underemployed, to achieve labour market attachment…
Added 1 min ago
SQ
Partenaire, Développement des Affaires
Sunlife Québec
Quebec, QC
- Full-time
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IH
Business Partner, Indigenous Employee Experience
Interior Health Authority
Kelowna, BC
- Full-time
…workplace environments. The ideal candidate will bring strong relationship-building skills, staff engagement experience, and the ability to navigate a large and complex organization while…
Added 1 min ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
We are looking for an experienced Operations Manager to lead our North Vancouver operations and help drive the next phase of CMIR's growth and success.
Added 1 min ago
IH
Lead | Accessibility
Interior Health Authority
Kelowna, BC
- Full-time
…improvement of IH’s Accessibility Plan, while coordinating the development and implementation of the actions, including new policies, procedures, and standards. The Lead, Accessibility acts…
Added 1 min ago
IH
Person and Family Centered Care Coordinator
Interior Health Authority
Kelowna, BC
- Full-time
Participates in the development and implementation of a strategy to maximize the pool of patient/public partners to support various IH Committees and Public Advisory Councils.
Added 1 min ago
PA
Financial Services Specialist
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
This is not a traditional in-dealership F&I Manager position. The Financial Services Specialist will primarily conduct scheduled customer consultations by phone and video, presenting…
Added 1 min ago
PA
Automotive Service Technician
Pfaff Automotive Partners Inc.
Guelph, ON
- Full-time
Maintain a positive working relationship with team members and management in a team environment.
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PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Development and training through our internal learning programs
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PA
Automotive Sales Consultant
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
Development and training through our internal learning programs
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PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
…company, you’ll have access to industry-leading resources, career development opportunities, and the potential for long-term…
Added 1 min ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Guelph, ON
- Full-time
Perform other duties as required by the Sales Manager to ensure the successful operation of the dealership.
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PA
Lease Portfolio Manager
Pfaff Automotive Partners Inc.
Woodbridge, ON
- Full-time
Woodbridge Hyundai is in search of a Lease Portfolio Manager to take the wheel and steer our dealership to new heights. We are part of North America's largest automotive retailer, Lithia…
Added 1 min ago
PA
Automotive Sales & Finance Consultant
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
…Consultant to join our team. This unique role combines the relationship-building and excitement of automotive sales with the consultative expertise of finance and protection…
Added 1 min ago
CS
Program Manager, Data and Agri-food Standards/ Responsable de Programme, Normes Relatives aux Données et au Secteur Agroalimentaire
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $116,230 to $152,555 CAD / year
- Full-time
CSA Group Standards Division has an opportunity for a Program Manager, Data and Agri-food, reporting to the Director, Data and Agri-food Standards. The Program Manager (PGM) is responsible…
Added 1 min ago
CS
Manager, Strategic Initiatives - Energy Systems Standards (Petroleum & Natural Gas / Nuclear)
Canadian Standards Association
Calgary, AB
- $116,230 to $152,555 CAD / year
- Full-time
CSA Group has an immediate opportunity for a Manager, Strategic Initiatives (SIM) – Energy Systems Standards. Reporting to the Director, Energy Systems Standards, the SIM advances strategic…
Added 17 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
We are hiring an Automation Project Manager based at our Burnaby Automation Centre to lead the delivery of our full automation project scope, with a strong focus on Process and Safety…
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Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 32 mins ago
CC
Specialist, Corporate Security
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
…Bottling’s facilities. Located in Montreal and reporting to the Manager, national security, the Security Specialist works closely with Security staff and business partners across all…
Added 32 mins ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
Reporting to the Regional General Manager, the Service Manager is responsible for overseeing security operations across the Calgary region. This role ensures high service standards,…
Added 32 mins ago
BA
SALES - PRODUCT ADVISOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position report directly to the General Sales Manager.
Added 32 mins ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 32 mins ago
BA
SALES LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Sales Lot Manager.
Added 32 mins ago
A
Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
· Develop proposals for business development opportunities and present to senior leadership at potential clients. Ability to turn broad program objectives into actionable design initiatives.
Added 32 mins ago
T
Credit Analyst I
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

SoTalent

Senior Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years of experience in Sales, Customer Development, Account Management, Category Management, Business Analytics, or related commercial functions.
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Account Manager

Location: Toronto, Ontario, Canada (Hybrid)

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about driving business growth through strategic account management, customer partnerships, and data-driven sales execution?

We are looking for a Key Account Manager to lead the development and execution of strategic business plans for major retail and commercial accounts. In this role, you will be responsible for delivering sustainable sales growth, maximizing account performance, managing trade investments, and strengthening customer relationships while collaborating closely with cross-functional teams.

The ideal candidate combines strong commercial acumen, analytical thinking, negotiation skills, and relationship management expertise to deliver outstanding business results in a dynamic and fast-paced environment.

Key Responsibilities

Develop and execute customer business plans that align with organizational sales and growth objectives.
Deliver against key performance indicators including sales growth, market share expansion, profitability, distribution, and customer performance targets.
Build strong partnerships with key customer stakeholders and become a trusted advisor for strategic business initiatives.
Develop joint business plans that support category growth, customer objectives, and long-term commercial success.
Lead customer negotiations related to promotions, merchandising programs, pricing strategies, distribution opportunities, and commercial agreements.
Utilize sales data, market insights, and business analytics to identify growth opportunities and improve account performance.
Manage trade investment budgets and ensure effective allocation of resources to maximize return on investment.
Monitor inventory levels, product availability, and sales performance to support business continuity and growth.
Prepare accurate sales forecasts, business updates, and performance reports for internal stakeholders.
Manage day-to-day customer operations, responding to requests, resolving issues, and ensuring seamless communication between internal and external partners.
Collaborate with teams across Sales, Marketing, Finance, Supply Chain, Category Management, and Shopper Marketing to execute business plans effectively.

What We're Looking For

Bachelor's degree in Business, Marketing, Commerce, or a related field.
3-5 years of experience in Sales, Customer Development, Account Management, Category Management, Business Analytics, or related commercial functions.
Proven ability to manage and grow strategic customer relationships.
Strong commercial and financial acumen with experience managing sales performance and trade investments.
Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable business strategies.
Experience developing forecasts, business plans, and performance analyses.
Strong negotiation, influencing, and stakeholder management capabilities.
Ability to prioritize multiple initiatives and manage competing demands effectively.
Excellent communication and presentation skills.
Proficiency in Microsoft Office applications, business intelligence tools, and sales reporting platforms.
Comfortable working independently while collaborating across matrixed teams and dynamic business environments.

Preferred Qualifications

Experience within Consumer Goods, Retail, E-commerce, FMCG, or related industries.
Knowledge of category management, revenue growth management, and trade investment optimization.
Experience leading customer business reviews and joint planning sessions.
Strong understanding of sales strategy development and customer profitability management.
Experience leveraging digital tools and analytics to support commercial decision-making.

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More about this job

Responsibilities

Develop and execute customer business plans to grow sales, market share, profitability, distribution, and account performance. Lead customer partnerships and negotiations, manage trade investments and forecasts, analyze performance, and coordinate cross-functional teams to deliver business plans.

Requirements

A bachelor's degree in Business, Marketing, Commerce, or a related field and 3–5 years of experience in sales, account management, customer development, category management, business analytics, or a related commercial function are sought. Candidates should bring strong analytical, commercial, negotiation, communication, and stakeholder-management skills, with experience in customer relationships, forecasting, business planning, and sales performance; consumer goods or retail experience is preferred.

Skills

Strategic Account Management
Sales Strategy
Business Planning
Sales Forecasting
Data Analysis
Commercial Acumen
Financial Acumen
Trade Investment Management
Negotiation
Stakeholder Management
Category Management
Revenue Growth Management
Customer Profitability Management
Microsoft Office
Business Intelligence Tools

Visa sponsorship

Not detected in the job text

Keywords

Strategic Account Management
Customer Development
Customer Business Plans
Joint Business Planning
Sales Growth
Market Share
Profitability
Distribution
Customer Performance
Trade Investments
Sales Forecasting
Business Analytics
Market Insights
Category Management
Revenue Growth Management
Customer Profitability
Promotions
Merchandising
Pricing Strategies
Commercial Agreements
Inventory Management
Product Availability
Microsoft Office
Business Intelligence Tools
Sales Reporting Platforms
Consumer Goods
Retail
E-commerce
FMCG
Shopper Marketing

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