Jobs in Canada

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Added 3 mins ago
J
Head of Finance - R&D
Jobgether
Canada
- Full-time
…autonomy, complex international challenges, and direct influence on business growth and long-term financial…
Added 3 mins ago
YI
Ladies Fit Model/Assistant Buyer
YM INC.
Toronto, ON
- Full-time
Ability to work in a fast paced trend business
Added 3 mins ago
YI
Men’s Fit Model/Merchandise Assistant – Fashion
YM INC.
Toronto, ON
- Full-time
Ability to work in a fast paced trend business
Added 3 mins ago
C
Account Executive - B2B Hardware Sales and Solutions
CareTek
Brampton, ON
- Full-time
…serving mid-market and enterprise clients across Ontario. Our business spans two connected revenue streams: hardware supply - laptops, desktops, servers, storage, networking and peripherals…
Added 3 mins ago
Analyst Cyber Security
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS · Dartmouth, NS
Working collaboratively with cybersecurity, technology, communications, learning, and business teams, you will help translate complex concepts into clear, engaging, and relatable content.…
Added 3 mins ago
Director, Finance
WF Group Inc.
Kitchener, ON
…function as a coherent, well-run “operating system” for the…
Added 33 mins ago
YI
AI Transformation Lead
YM INC.
Toronto, ON
- Full-time
…piloting, deployment, and measurement. You will translate between business needs and technical solutions, working with internal teams and external vendors to ensure AI actually gets used -…
Added 33 mins ago
UO
Manager of Partnerships
University of Victoria
Victoria, BC
- Full-time
Exceptional interpersonal skills and strong emotional intelligence for consensus building within a team-based environment
Added 33 mins ago
TS
Senior Database & ETL Developer (Ongoing)
TGT Solutions Inc.
Calgary, AB
- Part-time
Design, develop and troubleshoot business intelligence projects utilizing ETL and reporting tools such as SSIS and SSRS
Added 1 hour ago
MC
Product Manager
Modern Campus
Canada
- Full-time
Translate customer needs, business objectives, market trends, competitive intelligence, and product insights into product opportunities.
Added 1 hour ago
C
Senior Dynamics Business Central Consultant
Catapult
Vancouver, BC
- Full-time
…planning through implementation, upgrade, and customization to business process improvement, support, and managed services. We offer a progressive and fun working environment. Being driven…
Added 1 hour ago
TI
HR Generalist
Transpharmation Inc
Fergus, ON
- Full-time
- Temporary
Design, develop and implement the HR strategy for the Canadian business in partnership with the HR Director and COO
Added 1 hour ago
E
Vice President of Construction
ecruit
Toronto, ON
- Full-time
…predictable, develop the people who lead projects and prepare the business to take on larger…
Added 1 hour ago
GC
Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
Strategic & collaborative mindset to balance player needs with business/technical constraints, align cross-functional partners, and mentor design teams.
Added 1 hour ago
J
Product Manager
Jobgether
Canada
- Full-time
…senior product leadership and cross-functional teams to identify business opportunities and turn complex challenges into impactful solutions. Your role will involve taking ownership of…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 2 hours ago
C
Business Development Manager
CBRE
Vancouver, BC
- Full-time
As a CBRE Business Development Manager (BDM) you will develop and close new business opportunities within target market sectors, selling at a price that meets customers’ requirements…
Added 2 hours ago
OP
Truck Driver - Radioactive Mtl Transport
Ontario Power Generation
Kincardine, ON
- Full-time
Shift: Days and/or rotating shifts including nights, weekends and holidays · Must hold a High School diploma as the minimum educational requirement
Added 2 hours ago
A
Analyste de système d’affaires, marchés des capitaux
Alithya
Toronto, ON
- Full-time
Notice on the use of artificial intelligence in our recruitment process
Added 2 hours ago
NB
Senior Accurate and Cloud AWS Developper
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Accurate and Cloud AWS Developer within the Corporate Services IT Delivery team at National Bank means actively contributing to the evolution, modernization, and…
Added 2 hours ago
NB
Private Banker
National Bank of Canada
Montreal, QC
- Full-time
…support clients' overall financial needs and contribute to business…
Added 2 hours ago
A
Responsable mondial de la transformation et des solutions en IA, Pâtes et papiers / Global AI Transformation & Solutions Lead, Pulp & Paper
AFRY
Montreal, QC
- Full-time
AFRY recherche une personne pragmatique, orientée vers les affaires et experte en intelligence artificielle pour accélérer la transformation par l’IA au sein de notre segment mondial Pâtes…

Closed listing

Soterius, Inc.

Director - Medical Information

Canada

Contract

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Contract
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

We are seeking a Director, Medical Information to support the delivery and continued evolution of our Medical Information services. This role will be responsible for providing strategic oversight of sponsor accounts, ensuring high-quality and compliant MI operations, and contributing to process excellence and functional growth within a growing organisation.

The position offers the opportunity to work closely with leadership, cross-functional teams, and clients, while helping shape scalable and efficient ways of working across the MI function.

Why this matters for you:

This role is ideal for someone looking to take on broad operational responsibility and contribute beyond day-to- day delivery.

In this role, you will:

Provide strategic oversight of sponsor accounts with end-to-end accountability for Medical Information activities
Drive team growth, capability development, and operational excellence
Lead process improvements, SOP development, and technology-enabled solutions
Partner with internal stakeholders during program planning and business discussions
Apply your Pharmacovigilance (PV) experience to support effective collaboration across MI and PV activities

What you will own:

Service delivery and client ownership

Lead end-to-end MI delivery for assigned sponsor clients, ensuring adherence to contractual SLAs, applicable regulations, and global guidance
Act as the primary point of accountability for quality, timelines, and compliance across your portfolio
Handle and oversee medical enquiries from HCPs, patients, consumers, and other stakeholders across phone, email, and other channels, including non-IST coverage where required
Own quality control of MI responses, escalations, and adverse event and product complaint handoffs to PV and Quality

Function building and team leadership

Lead and mentor a growing MI team, with a clear mandate to scale and shape the function
Recruit, onboard, coach, and develop MI Associates and Specialists
Identify skill gaps, design training plans, and elevate the technical and scientific capability of the team
Oversee workload distribution and proactively escalate risks before they impact quality or delivery

Content, systems, and continuous improvement

Author and review SOPs, work instructions, and controlled documents for the MI function
Lead development and lifecycle management of Standard Response Documents, FAQs, and global content libraries
Oversee MI project setup, database configuration, validation, and onboarding for new client engagements
Contribute to how we use technology, automation, and AI to make MI delivery faster and better, without compromising scientific rigour

Compliance, audits, and stakeholder engagement

Represent the MI function during sponsor audits, regulatory inspections, and internal quality reviews
Maintain a strong compliance posture across documentation, training, and CAPA
Partner with PV, Quality, Regulatory, and Commercial teams internally, and with sponsor Medical Affairs counterparts externally

What we are looking for:

Experience

15+ years in life sciences, with demonstrable depth in Medical Information, Pharmacovigilance, or a combination of both
Prior MI management or MI team-lead exposure in a CRO, pharma, or biotech setting
Track record of managing client relationships, SLAs, and audit readiness, ideally across multiple sponsors or therapy areas
Experience handling medical enquiries across global markets and time zones

Skills and qualifications

Life sciences or pharmacy degree; PharmD, MPharm, or equivalent advanced qualification preferred
Strong working knowledge of MI and PV regulations, ICH guidelines, and global pharmacovigilance frameworks
Comfortable authoring SOPs and controlled documentation
Hands-on familiarity with MI databases and content management systems

How you operate

You take ownership and do not wait to be told what to escalate
You hold a quality bar without becoming a bottleneck
You can coach a junior associate one hour and brief a sponsor lead the next
You are curious about where the function is going, not just how it runs today

What we offer

A clear and visible leadership career path, with continued growth opportunities as the function expands
Direct exposure to leadership, clients, and the commercial side of the business
The opportunity to build and shape a team rather than simply maintain one
Competitive compensation, with structured performance reviews and growth planning
Flexibility on working arrangements where the role permits

About employer

More about this job

Responsibilities

Lead end-to-end Medical Information services for sponsor accounts, ensuring quality, compliance, contractual performance, and effective handling of enquiries and safety handoffs. Build and develop the MI team, improve processes and content systems, and represent the function in audits while partnering with internal teams and sponsor stakeholders.

Requirements

Requires 15 or more years of life sciences experience, with substantial Medical Information and/or Pharmacovigilance expertise and prior MI management or team-lead experience. Candidates should have a life sciences or pharmacy degree, preferably an advanced qualification, and experience with client relationships, global enquiries, regulatory guidance, controlled documentation, and MI databases.

Skills

Medical Information
Pharmacovigilance
Team Leadership
Team Development
Service Delivery
Regulatory Compliance
Standard Operating Procedures
Medical Enquiry Management
Quality Control
Audit Readiness
Process Improvement
Content Management
MI Database Configuration
Stakeholder Engagement
Technology and Automation

Benefits

Flexible Working Arrangements
Career Growth Opportunities
Performance Reviews
Growth Planning

Visa sponsorship

Not detected in the job text

Keywords

Medical Information
Pharmacovigilance
Sponsor Accounts
Service-Level Agreements
Medical Enquiries
Healthcare Professionals
Adverse Events
Product Complaints
Standard Operating Procedures
Work Instructions
Controlled Documents
Standard Response Documents
Frequently Asked Questions
Global Content Libraries
MI Databases
Content Management Systems
Database Configuration
Validation
Automation
Artificial Intelligence
ICH Guidelines
Global Pharmacovigilance Frameworks
Corrective and Preventive Actions
Regulatory Inspections
Sponsor Audits
Medical Affairs
Quality Assurance
Regulatory Affairs
Operational Excellence

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Work requirements

Jobs in Canada