Content Coordinator Intern (Jan 2027 - 12 Months)

Join us and assimilate cutting edge tech knowledge at SOTI: Next Gen!

Job Title: Content Coordinator Intern
Start Date: Jan 2027
Location: Mississauga, Ontario, Canada
Employment Type: Temporary Internship (12 Months)
Work Model: Hybrid – In-office on Mondays, Wednesdays, and Fridays

What’s in it for you? 

The People: From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.   

The Growth: Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!  

The Technology: You’ll get the chance to take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.   

Overview:

The Learning Experience & Design team creates engaging learning solutions that help customers, partners, and employees successfully adopt and use SOTI products.

Through web-based training, instructional content, Youtube videos, learning paths, and release readiness materials, the team transforms complex product capabilities into practical, scalable learning experiences that drive product adoption and customer success.

What You’ll Do:

• Assist with the planning, coordination, and tracking of learning content projects, including videos, webinars, WBTs, and instructional resources.
• Coordinate project activities with SMEs, Content Specialists, Multimedia Specialists, and stakeholders to ensure deliverables remain on schedule.
• Schedule video recordings, review meetings, approvals, and stakeholder checkpoints throughout the content development lifecycle.
• Maintain project plans, production schedules, content inventories, documentation, and status reports using project management tools such as ClickUp and Microsoft 365.
• Draft, edit, and organize scripts, storyboards, presentation content, and supporting learning materials.
• Assist with publishing and launch activities for learning content across LMS, Learning Hub, SharePoint, YouTube, and other learning platforms.
• Support the development of AI-powered solutions and Copilot Studio agents to improve content development and operational efficiency.
• Create and update presentations, graphics, videos, and other multimedia assets using tools such as Adobe Creative Cloud and Microsoft 365.
• Ensure content follows established branding, accessibility, and quality standards.
• Analyze content performance metrics and support continuous improvement initiatives and research emerging trends in AI, learning technologies, digital content creation, and multimedia production.
• Contribute to process improvements that increase team efficiency and content scalability.
• Perform other duties and special projects as assigned.

Qualifications:

• Working knowledge of or willingness to learn creative and digital marketing tools, including Adobe Creative Cloud (Premiere Pro, Photoshop, Illustrator, and After Effects), Canva, and DaVinci Resolve.
• Familiarity with social media marketing, SEO, content writing, and project management tools such as ClickUp and Microsoft Planner.
• Familiarity with Microsoft 365 applications including Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with Copilot, AI tools, video editing, or learning experience design is considered an asset.
• Currently pursuing a degree or diploma in Communications, Education, Business, Marketing, Digital Media, Technical Writing, Instructional Design, Project Management, or a related field.
• Experience managing projects, coordinating activities, or working with teams through academic, internship, volunteer, or extracurricular experiences.
• Excellent written and verbal communication skills.
• Strong organizational, planning, and time-management skills.
• Interest in content creation, multimedia production, learning technologies, and AI-powered tools.
• Strong attention to detail and ability to manage multiple priorities.
• Comfortable working in a collaborative, fast-paced environment.

The targeted compensation for this position is $55,000 CAD annually. Final compensation is determined by education, experience, and internal equity principles.

If you want to bring your ideas to life, apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacy@soti.net.

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careers@soti.net.growth. Engage!

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.