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Added 1 hour ago
IC
Human Resources Specialist (Policy), HR
International Civil Aviation Organization
Montreal, QC
- Full-time
The post of HR Specialist (Policy) is located in the Human Resources Branch. The incumbent serves as the lead expert on HR policy issues, reviewing existing policies and identifying…
Added 1 hour ago
D
Personal Information Protection Risk Advisor
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
As a Personal Information Protection Risk Advisor you help develop and optimize security measures to align with corporate objectives by planning, implementing and overseeing best practices…
Added 1 hour ago
ENTERPRISE APPLICATION TECH SPECIALIST
City of Toronto
Toronto, ON
Provides advanced technical skills to develop, enhance, sustain and support complex critical enterprise or line-of-business solutions, when participating or functioning as a work package…
Added 3 hours ago
SG
Commercial Specialist, Gas & Power Insights
S&P Global
Toronto, ON
- Full-time
The Role: Commercial Specialist, Gas & Power Insights
Added 4 hours ago
TH
Asset Protection Specialist: Full Time - STRAWBERRY HILL SURREY
The Home Depot Canada
Surrey, BC
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 4 hours ago
TH
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Surrey, BC
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 6 hours ago
Technical Support Specialist - Bilingual French
Geotab
Oakville, ON · Waterloo, ON
…our growth and deliver results! Geotab is seeking a Technical Support Specialist - Bilingual French who will provide expert technical assistance to customers and partners, diagnosing and…
Added 6 hours ago
G
Technical Support Specialist - Bilingual French
Geotab
Oakville, ON
- Full-time
…our growth and deliver results! Geotab is seeking a Technical Support Specialist - Bilingual French who will provide expert technical assistance to customers and partners, diagnosing and…
Added 9 hours ago
CI
Vice President, Information Systems
Calian in Space & Technology
Ottawa, ON
- Full-time
Provide executive leadership for the Information Systems function, ensuring technology services and capabilities effectively support business priorities and growth objectives.
Added 10 hours ago
NB
Senior Legal Advisor
National Bank of Canada
Montreal, QC
- Full-time
…Cybersecurity, Diversity & Inclusion, Empathy, Influencing, Information Technology Law, Initiative, Internal Strategic Planning, Learning Agility, Legal Regulatory Compliance, Resiliency,…
Added 11 hours ago
WI
Information Security Operations Analyst (Toronto, Canada)
Women in Tech
Toronto, ON
- Full-time
Our ecosystem encompasses our pioneering, fully licensed UK bank (Starling), our global Software-as-a-Service technology platform (Engine by Starling), alongside a growing portfolio of…
Added 12 hours ago
EC
Application Specialist, Federal Sector Services
Esri Canada
Kingston, ON
- $86,900 to $103,200 CAD / year
- Full-time
Post-secondary degree or diploma in computer science, engineering, geography, GIS, information technology, or related field.
Added 15 hours ago
CI
Bilingual Reimbursement Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
The Reimbursement Specialist (RS) directly assists patients on identified pharmaceutical company brands to secure private or public insurance reimbursement. They provide direct telephone…
Added 15 hours ago
P
Building Automation Specialist / Senior Automation Systems Technician (BAS006)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Our Client is seeking an experienced BAS Specialist / Senior Automation Systems Technician to support the engineering, configuration, commissioning, troubleshooting, service, and ongoing…
Added 15 hours ago
AG
Senior Operations Technology Specialist
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Superintendent – Operations Technology, the Senior Operations Technology Specialist connects frontline operations, data, and technology to improve safety, reliability,…
Added 17 hours ago
Field Clinical Specialist
Terumo
Vaughan, ON
Serving as a subject matter expert (SME), provides directed product support education, training and insight in the proper use of specialty medical devices in selected diagnostic and…
Added 20 hours ago
SC
Technical Support & Training Specialist
Savaria Corporation
Surrey, BC
- $65,000 to $85,000 CAD / year
- Temporary
Savaria may use technology tools to support parts of our recruitment process, including video/audio interview recording and secure internal systems to manage applications. Candidate…
Added 22 hours ago
A
Samsung Sr. Specialist I, Sr. Specialist, Sales Ops and Planning (Sales)
Acosta
Mississauga, ON
- Full-time
The incumbent will provide ongoing support to the Sales team of the Home Entertainment Division, facilitating execution of strategy and tactics through rigorous planning, auditing and…
Added 1 day ago
J&
Spécialiste clinique en échographie - Ultrasound Clinical Specialist - (Montreal, QC) - Johnson & Johnson MedTech, L'électrophysiologie
Johnson & Johnson Innovative Medicine
Markham, ON · Montreal, QC
- Full-time
Agit comme source d’information et de soutien pour les membres du groupe et les partenaires internes afin d’identifier les tendances, comprendre les conditions concurrentielles et partager…
Added 1 day ago
D
Internship, IT sector, Fall 2026
Desjardins
Montreal, QC · Levis, QC
- Full-time
Help deepen our understanding of members and clients via data analysis and valorization to support strategic decision-making, while developing visualization reports and making…
Added 1 day ago
C
Associate Controls Specialist
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
Added 1 day ago
TR
Senior Supply Chain Specialist
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
Partnering with the Process Lead - Source to Pay or delegate, the Senior Supply Chain Specialist is responsible for integrating and managing supply chain process and data. This role…
Added 1 day ago
OI
Senior Business Analyst, Program Communications
ORIGNIX Inc.
Calgary, AB
- Full-time
ORIGNIX is a specialist advisory and delivery firm at the convergence of cybersecurity, physical security, information technology, operational technology, and engineered systems. We help…
Added 1 day ago
A
Smart 3D Administration and Support Specialist
AtkinsRéalis
Mississauga, ON
- Full-time
The Smart 3D (SP3D) Support Specialist supports the Hexagon Smart 3D application in a project environment with regards to the following: User support, Project support, SP3D project…
Added 1 day ago
UC
UNIQLO Richmond Centre - Job Fair - October 9th - Full Time Store Associates
Uniqlo Canada
Richmond, BC
- Full-time
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…

SOTI

Technical Support Specialist, Level 1 ( Bilingual - Spanish)

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 29, 2026
Experience: Minimum 1- 2 years of relevant experience, exceptions for qualified candidates
Posting language: English
Posted: Sep 29, 2026

Original job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Technical Support Specialist, Level 1 (Bilingual - Spanish)

Location: Mississauga, Canada (Hybrid)

Who We Are:

At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

Responsibilities

Provide telephone and email based post-sales technical support for our software products
Investigate issues reported by customers and work collaboratively with internal stake holders and see through to resolution
Work proactively to update customers by reporting progress regarding outstanding queries
Endeavor to respond to all customer requests in a timely manner while improving customer experience
Provide superior customer service in regards to our MDM solutions. Diagnose and solve application queries and answer customer questions
Use various devices to reproduce customer environments in order to troubleshoot issues further

Qualifications

Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field
Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)
Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (ie SQL / Virtual servers)
Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)
Minimum 1- 2 years of relevant experience, exceptions for qualified candidates
Strong problem solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)
Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives
Outstanding verbal and written communication skills in English and Spanish

If you want to bring your ideas to life, apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacy@soti.net.

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careers@soti.net.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Apply About employer

More about this job

Responsibilities

Provide post-sales technical support by phone and email, investigate customer issues, troubleshoot software and mobile device management queries, and work with internal teams to resolve problems. Keep customers informed about progress and deliver timely, high-quality service.

Requirements

A degree or diploma in computer networking, information technology, computer science, or a related technical field is required, along with knowledge of networking principles, Windows technologies, SQL or virtual servers, and mobile platforms. The role asks for 1–2 years of relevant experience and strong problem-solving, organizational, teamwork, and English and Spanish communication skills.

Skills

Technical Support
Customer Service
Troubleshooting
Problem Solving
Computer Networking
OSI Model
Firewalls
Network Protocols
Subnetting
Windows Server
SQL
Virtual Servers
Mobile Computing
Android
iOS
Spanish Communication

Visa sponsorship

Not detected in the job text

Keywords

Mobile Device Management
IoT Device Management
Technical Support
Post-Sales Support
Customer Service
Troubleshooting
Problem Solving
Computer Networking
OSI Model
Firewalls
Network Protocols
Subnetting
Windows 8.1
Windows Server 2008
Windows Server 2012
SQL
Virtual Servers
Mobile Computing
Android
iOS
Windows Mobile
BlackBerry
Email Support
Telephone Support
English
Spanish

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