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Added 1 min ago
Associate Facilities Specialist
McKesson
Mississauga, ON
Full-time
McKesson Canada is seeking an Associate Facilities Specialist to support the day-to-day operations of our Mississauga office. This role helps ensure a safe, productive, and well-maintained…
Added 1 min ago
Teaching Assistant NSCI 400D2 - Neuroscience Seminar - Winter 2027
McGill University
Montreal, QC · McIntyre Medical
Part-time
Added 1 min ago
Administrative Assistant - Westmount Dental Centre
dentalcorp
AB · Westmount Dental Centre
Full-time
…disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined…
Added 1 min ago
Administrative Assistant - Cityplace Dental Group
dentalcorp
Winnipeg, MB · Cityplace Dental Group
Full-time
…disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined…
Added 1 min ago
Continuing Care Assistant
HealthCareersInSask.ca
Maple Creek, SK
Part-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 1 min ago
Clinic Assistant
HealthCareersInSask.ca
Lloydminster, SK
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 1 min ago
Unit Assistant
HealthCareersInSask.ca
Swift Current, SK
Part-time
Job Description: Provides support to a unit/department by performing reception, clerical, portering and cleaning duties.
Added 1 min ago
Continuing Care Assistant
HealthCareersInSask.ca
Watrous, SK
Part-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 1 min ago
Senior Financial Analyst, Financial Information and Controls
Circle K
Laval, QC
Full-time
…mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full…
Added 1 min ago
Full Stack Java Developer Tech Lead- Vice President
Citi
Mississauga, ON
Full-time
…responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead…
Added 1 min ago
Pre-Sales Principal Consultant
Syntax
Thornhill, ON
…professionals to lead solution design, ensure delivery excellence, and support client transformation initiatives across complex SAP…
Added 1 min ago
Teacher Assistant (TA) - Casual (Digby or, Shelburne or, Yarmouth) 2026/2027 (90652)
Nova Scotia Regional Centres for Education & CSAP
Digby, NS · Yarmouth/Shelburne/Digby, NS
Educational Support diploma or equivalent from a recognized post-secondary institution, including a formal practicum placement (other diploma's will be considered such as but not limited to…
Added 1 min ago
Early Childhood Educator (ECE) - Casual (Digby or, Shelburne or, Yarmouth) 2026/2027 (90650)
Nova Scotia Regional Centres for Education & CSAP
Shelburne, NS · Digby/Yarmouth/Shelburne, NS
…knowledge from the children’s family and their own experiences to support the holistic development, and overall well-being of every child. Working collaboratively with the team, the ECE…
Added 1 min ago
Administrative Assistant - Casual (Digby or, Shelburne or, Yarmouth/Regional Office's) 26/27 (90649)
Nova Scotia Regional Centres for Education & CSAP
Digby, NS · Yarmouth/Shelburne/Digby, NS
(Current Casual Administrative Assistant's complete the application form found on the Human Resources website)
Added 1 min ago
Agent(e) Senior du transit international (Senior Global Forwarding Agent)
C.H. Robinson
Montreal, QC
Full-time
At C.H. Robinson, artificial intelligence (AI) technology is used in parts of our application review process. Final decisions are made by human recruiters.
Added 1 min ago
Auto Body Technician (Maple Ridge)
Boyd Group Services
Maple Ridge, BC
Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 min ago
Manager In Training (Winnipeg Area)
Boyd Group Services
Winnipeg, MB
Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 min ago
Auto Body Detailer (Kingston)
Boyd Group Services
Kingston, ON
Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 min ago
Auto Body Apprentice (Pembina)
Boyd Group Services
Pembina, MB
Full-time
…leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after…
Added 1 min ago
Senior Accountant
HelloFresh
Toronto, ON
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Added 1 min ago
Security Guard - Emergency Response
Securitas Canada
Mississauga, ON
Full-time
Provide support for special enforcement initiatives dealing with matters such as Accessible Parking, Fire Routes, etc.
Added 1 min ago
After Hours Security Scheduler
Securitas Canada
Toronto, ON
Full-time
…Supervisors across Greater Toronto Area (GTA) to provide after-hours support with various operational…
Added 1 min ago
Mineral Processing - Vancouver
Hatch
Vancouver, BC
Provide Process Engineering design support to multidiscipline teams on brownfield, greenfield, de-bottle necking, construction, expansion, and operations projects
Added 1 min ago
Professionnel en Navigabilité / Airworthiness Professional
Airbus
Montreal, QC · Mirabel, QC
Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, service de navette gratuite entre Montréal et Mirabel et application de covoiturage.
Added 1 min ago
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
Airbus
Montreal, QC · Mirabel, QC
Full-time
…entre Laval (station de métro Montmorency) et Mirabel, et une application de…

SOTI

Technical Support Specialist, Level 1 ( Bilingual - Spanish)

Mississauga, ON, Canada

Job type: Full-time
Experience: Minimum 1- 2 years of relevant experience, exceptions for qualified candidates
Posting language: English
Posted: Sep 29, 2026

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Original job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Technical Support Specialist, Level 1 (Bilingual - Spanish)

Location: Mississauga, Canada (Hybrid)

Who We Are:

At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

Responsibilities

Provide telephone and email based post-sales technical support for our software products
Investigate issues reported by customers and work collaboratively with internal stake holders and see through to resolution
Work proactively to update customers by reporting progress regarding outstanding queries
Endeavor to respond to all customer requests in a timely manner while improving customer experience
Provide superior customer service in regards to our MDM solutions. Diagnose and solve application queries and answer customer questions
Use various devices to reproduce customer environments in order to troubleshoot issues further

Qualifications

Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field
Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)
Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (ie SQL / Virtual servers)
Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)
Minimum 1- 2 years of relevant experience, exceptions for qualified candidates
Strong problem solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)
Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives
Outstanding verbal and written communication skills in English and Spanish

If you want to bring your ideas to life, apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacy@soti.net.

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careers@soti.net.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Apply About employer

More about this job

Responsibilities

Provide post-sales technical support for software products via telephone and email while investigating and resolving customer issues. You will diagnose application queries and work collaboratively with internal stakeholders to ensure a high level of customer satisfaction.

Requirements

Requires a degree or diploma in a technical field such as Computer Science or Information Technology with 1-2 years of relevant experience. Candidates must possess strong networking knowledge and be fluent in both English and Spanish.

Skills

Technical support
Customer service
Computer networking
OSI model
Network protocols
Subnetting
Windows Server
SQL
Virtual servers
Mobile computing
Android
iOS
Windows Mobile
Blackberry
Problem solving
Communication

Benefits

Personal growth opportunities
Continuous innovation
Collaborative environment

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
MDM
IoT
Software
Networking
Firewalls
Network Protocols
Subnetting
Windows 8.1
Windows Server 2008
Windows Server 2012
SQL
Virtual Servers
Android
iOS
Windows Mobile
Blackberry
Troubleshooting
Customer Experience
Agile

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