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Soul Foods Group

Loss Prevention Analyst

BC, Canada
British Columbia, Canada, Canada

$68,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $68,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

LP Analyst British Columbia Lower Mainland

Purpose of the Position:

The Loss Prevention Analyst plays a critical role in protecting company assets, supporting operational integrity, and ensuring a strong financial control environment across all Canadian operations. Through data analysis, investigations, auditing, and security oversight, this role helps prevent, detect, and resolve fraud, theft, and policy violations.

Position Scope:

This role supports Loss Prevention initiatives across more than 250 company-operated restaurants throughout Canada, spanning our four iconic brands: KFC, Taco Bell, Starbucks, and Burger King. It is a hybrid position, consisting of 80% in restaurant and 20% remote work as aligned with business needs.

Job Responsibilities:

Leading investigations to identify fraudulent activity in store. Tools that are used include but are not limited to spot checks, high resolution digital CCTV and advanced interviewing skills.
Analysis of store KPI’s using reporting tools such as Ezora/NBO to identify outliers & key financial risks – which will cover breaches of financial controls, errors & fraud. Examples include:

Analyzing COS reports to identify any irregular behaviors & potential manipulation or theft.

Reviewing trends with labour & verifying any abnormalities.

Ensuring customer discounts, manager discounts, coupons & staff meal entry are completed with integrity.

Maintaining alarm codes for management within all locations while ensuring confidentiality & policy is enforced.
Updating emergency call lists.
Completing construction layouts for cameras & alarm systems.
Managing the Ezora Loss Prevention Reconciliation page while providing follow up & training where required on Critical issues.
Working with vendors to ensure camera & alarm equipment is fully functional. Minor trouble shooting of systems is required and raising Purchase Orders.
Identifying & creating new areas of focus regarding LP within the business & leading new projects.
Designing training documents when required to support Loss Prevention measures.
Assisting with the completion of in store audits (FCA’s) on a risk-based level to ensure compliance with financial policies & procedures.
Regular communication with Operations on critical business risks identified through in-store visits & reporting tools.
Coaching of restaurant teams and above restaurant leaders on management of cash & security policies within store.

People Leadership:

No direct reports.

Working Relationships:

Operations (RGM, Area Coach, Regional Leads), HR (Business Partners and RTL’s), Finance, Payroll, IT, Security Vendors and Law Enforcement Authorities.

Knowledge and Skill Required:

Possess a good understanding of the processes involved in maintaining a strongly controlled environment with

the ability to evaluate & recommend changes to current company procedures.

Support investigations, including evidence gathering, report preparation, recommendations, and support for disciplinary outcomes.
Must be enthusiastic and a have passion for the business.
Ability to drill down data and get to the bottom of an issue by analysing patterns and abnormalities.
Advanced proficiency in Microsoft Excel and data analysis tools preferred. Ability to organise and prioritise a variety of tasks and follow through to completion.
Written and oral communication skills should be of a very high calibre as the individual will be required to deal with senior management and the Operations team on a regular basis.
Strong team player.
Display a flexible, responsible, and professional attitude including Canadian travel.
Ability to cope under pressure to meet the demands of a busy workload.
A combination of attention to detail and understanding of the bigger "Company" picture.
3 to 5 years’ experience preferred in a multi-unit retail or restaurant loss prevention role.
An understanding of physical security standards.
An understanding of the Canadian criminal justice system.
The ability to conduct complex internal investigations and bring them to a successful conclusion up to and including termination.

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More about this job

Responsibilities

Investigate suspected fraud, theft, and policy violations by analyzing store performance data, conducting in-store checks and audits, and gathering evidence. Maintain security systems and procedures, communicate risks to Operations, and coach restaurant teams on financial controls and security practices.

Requirements

The role prefers 3–5 years of experience in multi-unit retail or restaurant loss prevention, along with knowledge of physical security and the Canadian criminal justice system. Candidates should be skilled in data analysis, investigations, communication, prioritization, and Microsoft Excel, and be able to travel within Canada and manage complex investigations.

Skills

Loss Prevention
Fraud Investigation
Data Analysis
Financial Controls
Internal Auditing
CCTV Monitoring
Interviewing
Microsoft Excel
Risk Assessment
Evidence Gathering
Report Preparation
Physical Security
Cash Management
Training Development
Communication
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Loss Prevention
Fraud
Theft
Financial Controls
Internal Investigations
Store Audits
CCTV
Alarm Systems
Ezora
NBO
Microsoft Excel
Data Analysis
Key Performance Indicators
Cost Of Sales Reports
Labor Trends
Cash Management
Security Policies
Evidence Gathering
Disciplinary Outcomes
Physical Security
Canadian Criminal Justice System
Purchase Orders
Restaurant Operations
Risk-Based Auditing

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