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Field Service Technician

  • Truro, NS, Canada

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Job details

Posting language
English
Posted

Original job description

Build Your Career with a National Organization Where Your Expertise Makes an Impact:

Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We have an exciting opportunity for a Field Service Technician to join our team in Truro, NS. We are committed to attracting skilled talent in Atlantic Canada and are flexible in how we achieve that - this may include:

  • Source Atlantic will provide comprehensive on-the-job training and development opportunities to candidates who demonstrate strong potential, enabling them to build the technical skills and experience required for success in the role and/or
  • Providing Relocation Support to skilled candidates already based in Canada

Summary:

The Field Service Technician is responsible for diagnosing, troubleshooting, repairing, installing, and maintaining a wide range of industrial and electro-mechanical equipment at customer sites. The successful candidate will work independently and collaboratively with customers and internal teams, providing technical support while maintaining a strong commitment to safety, quality, and service excellence.

As a representative of the company, the Field Service Technician is expected to conduct themselves professionally at all customer sites, demonstrating strong communication skills, professionalism, and a customer-focused approach.

Requirements:

  • Strong mechanical background through education and/or experience in service, start up, or troubleshooting of generators/compressors would be considered an asset
  • Experience using electrical test equipment and instruments for basic to advanced testing is an asset; training can/will be provided
  • Familiarity with industrial equipment such as pumps, motors, gearboxes, compressors, conveyors, or similar machinery is an asset
  • Ability to work independently in a field environment and effectively collaborate with customers and team members
  • Strong problem-solving and troubleshooting skills with the ability to diagnose equipment issues and recommend solutions
  • Strong interest in learning new technical skills and taking on hands-on challenges
  • Good attention to detail and a focus on completing work accurately and efficiently
  • Valid driver's license and willingness to travel to customer sites as required
  • Commitment to safe work practices and following all safety procedures and customer site requirements

Unveiling Your Perks:

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

  • Competitive compensation that recognizes your worth.
  • A flexible health, drug, and dental plan tailored to your well-being.
  • An employer-matching retirement savings plan for your financial security.
  • Additional life and disability insurance options for peace of mind.
  • Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
  • An enriched vacation entitlement schedule for a balanced life.
  • Participate in our physical fitness reimbursement program, championing your vitality.
More about this job

Responsibilities

The Field Service Technician is responsible for diagnosing, troubleshooting, repairing, and installing industrial and electro-mechanical equipment at various customer sites. They must work both independently and collaboratively while maintaining high standards of safety, quality, and professional customer service.

Requirements

Candidates should have a strong mechanical background, experience with electrical test equipment, and familiarity with industrial machinery like pumps and compressors. A valid driver's license and a commitment to safe work practices are required for this field-based role.

Skills

  • Mechanical troubleshooting
  • Electrical testing
  • Equipment installation
  • Preventive maintenance
  • Problem-solving
  • Communication
  • Customer service
  • Safety compliance
  • Technical documentation
  • Generator maintenance
  • Compressor repair
  • Pump maintenance
  • Motor repair
  • Gearbox maintenance
  • Conveyor systems

Benefits

  • Competitive compensation
  • Health plan
  • Drug plan
  • Dental plan
  • Life insurance
  • Disability insurance
  • Employee Family Assistance Program
  • Enriched vacation entitlement
  • Physical fitness reimbursement program

Visa sponsorship

Not detected in the job text

Categories

  • Engineering
  • Trades
  • Manufacturing
  • Customer Service & Support

Keywords

  • Field Service Technician
  • Industrial distribution
  • Electro-mechanical equipment
  • Troubleshooting
  • Preventive maintenance
  • Generators
  • Compressors
  • Electrical test equipment
  • Pumps
  • Motors
  • Gearboxes
  • Conveyors
  • Safety procedures
  • Technical support
  • Mechanical background
  • Field environment
  • Customer-focused

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