Field Service Technician
- Truro, NS, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Build Your Career with a National Organization Where Your Expertise Makes an Impact:
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We have an exciting opportunity for a Field Service Technician to join our team in Truro, NS. We are committed to attracting skilled talent in Atlantic Canada and are flexible in how we achieve that - this may include:
- Source Atlantic will provide comprehensive on-the-job training and development opportunities to candidates who demonstrate strong potential, enabling them to build the technical skills and experience required for success in the role and/or
- Providing Relocation Support to skilled candidates already based in Canada
Summary:
The Field Service Technician is responsible for diagnosing, troubleshooting, repairing, installing, and maintaining a wide range of industrial and electro-mechanical equipment at customer sites. The successful candidate will work independently and collaboratively with customers and internal teams, providing technical support while maintaining a strong commitment to safety, quality, and service excellence.
As a representative of the company, the Field Service Technician is expected to conduct themselves professionally at all customer sites, demonstrating strong communication skills, professionalism, and a customer-focused approach.
Requirements:
- Strong mechanical background through education and/or experience in service, start up, or troubleshooting of generators/compressors would be considered an asset
- Experience using electrical test equipment and instruments for basic to advanced testing is an asset; training can/will be provided
- Familiarity with industrial equipment such as pumps, motors, gearboxes, compressors, conveyors, or similar machinery is an asset
- Ability to work independently in a field environment and effectively collaborate with customers and team members
- Strong problem-solving and troubleshooting skills with the ability to diagnose equipment issues and recommend solutions
- Strong interest in learning new technical skills and taking on hands-on challenges
- Good attention to detail and a focus on completing work accurately and efficiently
- Valid driver's license and willingness to travel to customer sites as required
- Commitment to safe work practices and following all safety procedures and customer site requirements
Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:
- Competitive compensation that recognizes your worth.
- A flexible health, drug, and dental plan tailored to your well-being.
- An employer-matching retirement savings plan for your financial security.
- Additional life and disability insurance options for peace of mind.
- Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
- An enriched vacation entitlement schedule for a balanced life.
- Participate in our physical fitness reimbursement program, championing your vitality.
More about this job
Responsibilities
The Field Service Technician is responsible for diagnosing, troubleshooting, repairing, and installing industrial and electro-mechanical equipment at various customer sites. They must work both independently and collaboratively while maintaining high standards of safety, quality, and professional customer service.
Requirements
Candidates should have a strong mechanical background, experience with electrical test equipment, and familiarity with industrial machinery like pumps and compressors. A valid driver's license and a commitment to safe work practices are required for this field-based role.
Skills
- Mechanical troubleshooting
- Electrical testing
- Equipment installation
- Preventive maintenance
- Problem-solving
- Communication
- Customer service
- Safety compliance
- Technical documentation
- Generator maintenance
- Compressor repair
- Pump maintenance
- Motor repair
- Gearbox maintenance
- Conveyor systems
Benefits
- Competitive compensation
- Health plan
- Drug plan
- Dental plan
- Life insurance
- Disability insurance
- Employee Family Assistance Program
- Enriched vacation entitlement
- Physical fitness reimbursement program
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Trades
- Manufacturing
- Customer Service & Support
Keywords
- Field Service Technician
- Industrial distribution
- Electro-mechanical equipment
- Troubleshooting
- Preventive maintenance
- Generators
- Compressors
- Electrical test equipment
- Pumps
- Motors
- Gearboxes
- Conveyors
- Safety procedures
- Technical support
- Mechanical background
- Field environment
- Customer-focused