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HN
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Source Atlantic Ltd.

Temporary Service Administrator

Saint John, NB, Canada

In accordance with provincial wage transparency requirements, the expected base compensation for this position is $18.00-$23.00/hr (or more) depending on experience, technical competencies, certifications, and qualifications,

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Job details

Pay: In accordance with provincial wage transparency requirements, the expected base compensation for this position is $18.00-$23.00/hr (or more) depending on experience, technical competencies, certifications, and qualifications,
Experience: 2–3 years of administrative experience required, preferably in a service, safety, industrial, or compliance-related environment is required.
Posting language: English
Posted: Oct 26, 2026

Original job description

Build Your Career with a National Organization Where Your Expertise Makes an Impact:

Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking an organized and detail-oriented individual to join us for the position of Temporary Service Administrator based out of our Saint John, NB location.

The duration of this contract is expected to be approximately 3 months. The ideal candidate will bring a positive attitude, strong organizational skills, a willingness to learn, and a keen eye for detail. This role will provide administrative support to our inspection and service operations, with a focus on work order processing, service coordination, customer communication, and maintaining accurate records.

RESPONSIBILITIES

Create, process, and close work orders and service orders, ensuring all required parts, labour, inspection results, and service notes are accurately documented.
Review inspection paperwork, service documentation, and completed work orders to verify accuracy, completeness, and compliance with company procedures.
Prepare quotations for replacement equipment, repairs, and related services, and follow up with customers as required.
Communicate with customers to obtain purchase order (PO) numbers and confirm appropriate authorization before service work begins.
Coordinate and administer third-party inspections, certifications, and compliance-related services, ensuring requirements are completed within established timelines.
Source and procure parts and materials required to support inspection, repair, and certification activities.
Maintain and update customer contact information and inspection records within the inspection database.
Perform ongoing data entry, record validation, data cleanup, and system updates to maintain database accuracy and integrity.
Maintain organized service records, certification documentation, and customer compliance history to support the inspection team.
Assist with improving administrative processes and maintaining accurate records to support operational efficiency.
Perform other duties as assigned.

QUALIFICATIONS

2–3 years of administrative experience required, preferably in a service, safety, industrial, or compliance-related environment is required.
Base understanding of rigging, lifting equipment, fall protection equipment, or inspection services would be considered an asset.
Strong organizational skills and effective time management.
Excellent written and verbal communication skills.
High attention to detail and accuracy when handling records, data, and documentation.
Ability to manage multiple tasks, prioritize workload, and meet established deadlines.
Strong problem-solving skills and a proactive approach to completing tasks.
Ability to follow written instructions, documented procedures, and established company standards.
Ability to work independently and collaboratively as part of a team.
Experience using inspection management software, ERP systems, or asset tracking databases is considered an asset.
Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams is required.

Unveiling Your Perks:

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

Competitive compensation that recognizes your worth.
A flexible health, drug, and dental plan tailored to your well-being.
An employer-matching retirement savings plan for your financial security.
Additional life and disability insurance options for peace of mind.
Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
An enriched vacation entitlement schedule for a balanced life.
Participate in our physical fitness reimbursement program, championing your vitality.

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More about this job

Responsibilities

The Service Administrator will process work orders, coordinate service operations, and maintain accurate inspection records. They will also prepare quotations, communicate with customers regarding authorizations, and procure necessary parts for service activities.

Requirements

Candidates must have 2-3 years of administrative experience, preferably in an industrial or service-related environment. Proficiency in Microsoft Office and strong organizational skills are required to manage documentation and data accuracy.

Skills

Work order processing
Service coordination
Customer communication
Data entry
Record validation
Administrative support
Time management
Problem-solving
Microsoft Office
Excel
Word
Outlook
Teams
ERP systems
Asset tracking

Benefits

Health plan
Drug plan
Dental plan
Retirement savings plan
Life insurance
Disability insurance
Employee family assistance program
Vacation entitlement
Physical fitness reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Service Administrator
Work orders
Industrial distribution
Inspection services
Data entry
ERP systems
Microsoft Office
Customer service
Procurement
Compliance
Rigging
Lifting equipment
Fall protection
Administrative support
Record keeping
Database management
Technical services
Supply chain
Documentation
Quality assurance

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