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RQ09448 - Sr. Training Specialist (Change Mgmt. & Training)

  • Toronto, ON, Canada
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Job details

Work location
Hybrid - 3 days in office minimum
Posting language
English

Original job description

RQ09448 - Sr. Training Specialist (Change Mgmt. & Training)

Downtown Toronto

Hybrid - 3 days in office minimum 

Contract (9 months)

4 vacancies

Must-haves:

  • Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) environments (or related CRM systems), particularly in a testing, data configuration, or sandbox context (e.g., managing user roles, creating records, validating workflows).
  • Experience with SharePoint teams sites for organizing, structuring and publishing digital content, such as building subpages, creating web parts and managing access and layout of knowledge repositories or internal learning portals.
  • Strong practical knowledge of creating and manipulating system data to support scenarios such as training simulations or testing use cases
  • Familiarity with documenting and organizing technical information, user guides, or system content that supports end-user learning, whether through task documentation, assignment instructions, or repository entries.
  • Detail-oriented with a structured approach to system task breakdowns and assignment creation, including the ability to align sandbox data to intended learning or testing outcomes.
  • AODA

Nice-to-Have:

  • Public sector experience
More about this job

Responsibilities

The Senior Training Specialist at Source Code will build sandbox data and training scenarios in Dynamics 365, organize SharePoint learning content, and write user guides. They will align system tasks with training and testing goals.

Requirements

Candidates need experience with Microsoft Dynamics 365 CE or Finance & Operations in testing or data configuration settings. They also need SharePoint site, documentation and AODA experience.

Skills

  • Microsoft Dynamics 365 CE
  • CRM systems
  • User role management
  • SharePoint Online
  • SharePoint team sites
  • SharePoint web parts
  • SharePoint page layout
  • Technical documentation
  • User guide writing
  • Training simulation design
  • Test data creation
  • Workflow validation
  • AODA compliance
  • Change management
  • Training needs analysis
  • Instructional design
  • Task breakdown
  • Assignment creation
  • Detail-oriented analysis

Categories

  • Technology
  • Software
  • Consulting
  • Human Resources

Keywords

  • Microsoft Dynamics 365
  • Dynamics 365 CE
  • F&O
  • CRM
  • sandbox
  • SharePoint
  • SharePoint team sites
  • web parts
  • training specialist
  • change management
  • training simulations
  • user guides
  • documentation
  • AODA
  • instructional design
  • end-user training
  • knowledge repository
  • contract
  • Toronto

Seniority

Senior

Tools

  • Microsoft Dynamics 365 CE
  • SharePoint

Languages

  • English

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