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Added 6 mins ago
A&
Director - Performance Improvement - Transactions Advisory Group - Canada
Alvarez & Marsal
Toronto, ON
- $135,000 CAD / year
- Full-time
…career progression and leadership development. Our leadership team is committed to supporting your professional journey through structured development programs, comprehensive training, and…
Added 6 mins ago
Deli Manager- Vodden Foodland
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brampton, ON
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols,…
Added 37 mins ago
K
Head of Retention, DTC Subscription
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Head of Retention & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Director of Retention & Lifecycle
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Head of Lifecycle & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Head of Retention & CX, DTC Ecommerce
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 51 mins ago
AH
Supervisor
Alberta Health Services
Coronation, AB
- Full-time
…and the community. You will have the unique opportunity to lead the foodservices teams at the Coronation Hospital & Care Centre, Hardisty Health Centre, and Consort Hospital & Care Centre.…
Added 1 hour ago
SS
Program Coordinator
Summit Search Group
Winnipeg, MB
- $60,000 to $69,000 CAD / year
- Full-time
…of a Program Coordinator – a member of the senior management team. Pulford is a values-driven community living agency that supports individuals in residential homes, Supported Independent…
Added 1 hour ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Customer Development - Lead pilots with VPs, operations managers, and merchandise planners at importers, distributors, and multi-channel retail brands, convert them to paid engagements, and…
Added 1 hour ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
Customer Development - Lead pilots with VPs, operations managers, and merchandise planners at importers, distributors, and multi-channel retail brands, convert them to paid engagements, and…
Added 1 hour ago
T
Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
Are you ready to make an impact, lead with purpose, and grow your career? Apply now and let’s transform the world of retail - one sustainable step at a time.
Added 5 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 5 hours ago
VH
Senior Product Manager
Vireo Health
Remote, Canada
- Full-time
- Remote
Eaze, part of Vireo, brings together e-commerce, retail, and delivery technology to serve customers and power operations across a growing network of dispensaries. Our product team builds…
Added 5 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Milton, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
Co-Manager
Walmart Canada
Cobourg, ON
- Full-time
Adapts to constant changes in the technological landscape of the retail environment. Oversees the effective implementation of digital applications in the store, handles the training of the…
Added 6 hours ago
DC
Marketing & Communications Director
Decor Cabinets Ltd
Morden, MB
- Full-time
As a member of our Senior Leadership Team, you'll have the opportunity to influence direction, build stronger connections, and lead meaningful improvements across the organization.
Added 6 hours ago
SC
Controller
Sureway Construction Group Ltd.
Lake Country, BC
- Full-time
…direct-to-consumer sales, tasting rooms, hospitality, and winery retail…
Added 6 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Milton, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 hours ago
SC
chef de quart - Store# 61239, AUT 20 & CH HERRON
Starbucks Coffee Company
Dorval, QC
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 6 hours ago
MC
Sr Manager of Sales - Growth Channels
Mattel Canada
Mississauga, ON
- Full-time
The Canadian Commercial Sales team is responsible for driving growth, market share, and strategic partnerships across Mattel’s key retail customers. The team leads the development and…
Added 7 hours ago
L
Product Operations Educator | Park Royal Seasonal (EVENING AVAILABILITY)
lululemon
BC · West Vancouver, BC
- Part-time
…and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product…
Added 7 hours ago
L
Accountant | contract until August 4, 2028
lululemon
Vancouver, BC
- Full-time
The Payroll & Operations Accounting team is significant to the Company by ensuring accurate accounting of payroll and operations for lululemon store support centre, retail stores and other…
Added 7 hours ago
L
Assistant Manager
LensCrafters
Ottawa, ON · Nepean, ON
- Full-time
Partner with store manager to lead & develop team
Added 7 hours ago
PG
Retail Store Manager | Pakenham
Petstock Group
Pakenham, ON
- Full-time
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock…

Source Office Furniture & Systems Ltd.

Store Manager

Kelowna, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: 5+ years’ management experience leading warehouse, sales, administration teams
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are

For the last 40 years, Source Office Furniture & Systems Ltd. has been offering the best value in high-quality office furniture throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. We are a rapidly growing and dynamic company and are seeking enthusiastic and energetic individuals to join our team. Source Office Furniture is looking for a hands‑on, people‑first Store Manager to lead, coach, and develop a high‑performing team.

About The Role

The Store Manager is responsible for leading the day-to-day operations of the store and creating an exceptional experience for both customers and employees. This includes overseeing opening and closing procedures, maintaining strong product knowledge, and providing ongoing coaching, guidance, and development to the store team.

As a hands-on leader, the Store Manager is responsible for managing the many facets of the business in a fast-paced, competitive environment. Success in this role requires the ability to empower team members to take initiative and deliver results, navigate sensitive situations with professionalism, and effectively balance competing priorities while maintaining the highest standards of customer service.

Why Join Source?

Join a growing Canadian company with a strong reputation and established brand
Lead and shape the success of our Kelowna team
Make a direct impact on sales performance, customer experience, and team development
Work in a collaborative, supportive environment that values leadership and accountability

We Provide

Opportunity for professional growth
Competitive Base Salary + Incentive
100% paid health and dental benefits plan after a successful 3-month probation, including a $250 Health Spending Account
Employee Assistance Program (EAP)
Employee discounts on our products

What You’ll Do

Staff Management

Supervise and direct the activities of employees, ensuring excellent customer service and the development of team members
Monitor local competitors and help acquire new business through networking activities both inside and outside the store location
Create a sales culture that increases sales, fosters and develops a consultative selling environment and improves customer service
Work collaboratively with HR for recruitment, onboarding and offboarding processes.
Provide Director of Sales with updates on sales activities as well as updates regarding orders created by sales representatives

Sales and Support

Drive sales growth by setting clear sales goals, identifying new business opportunities, and monitoring progress against targets.
Build a consultative selling culture through ongoing coaching that strengthens the team’s ability to understand customer needs, close sales, and deliver excellent customer service.
Support sales representatives by responding to their inquiries, providing information regarding products and updating them on any changes or developments in the product line
Manage the cash out process and oversee the purchasing of merchandise
Distribute requests for quotes from clients to sales representatives and follow-up
Assist with sales on the showroom floor by consulting with clients and supporting the sales reps as needed
Engage with clients to complete sales in the event of high volumes or staff shortage
Back up for Outside Sales Representatives when needed

Coordination and Administration

Ensure that all products found in promotional flyers are displayed on the showroom floor and priced accordingly
Manage all administrative duties related to the ordering and transfer of products between locations
Provide authorization for merchandise returns
Ensure pricing on clearance items is accurate and optimally displayed

Store Operations

Meet regularly with the Warehouse Manager to maintain a strong understanding of warehouse operations and ensure effective coordination between store and warehouse activities.
Work with Delivery Coordinator to ensure we are able to deliver our product in an efficient manner
Maintain third party relationships as it pertains to operations or facility

What You Bring

5+ years’ management experience leading warehouse, sales, administration teams
Strong preference for candidates with prior store management experience in the office furnishing industry
Lead, motivate, and support employees to achieve strong results
Set clear expectations and hold team members accountable for their performance
Manage multiple areas of the business and balance competing priorities
Address employee concerns and performance issues in a timely and professional manner
Be comfortable having difficult conversations and providing clear, constructive feedback
Coach employees to improve their skills, confidence, and performance
Work closely with other departments to solve problems and keep the business running smoothly
Strong Microsoft Office Suite software skills (Word, Excel, Outlook)

Work Schedule: Monday to Friday, 8:30am to 5:30pm.

Learn more about us at www.source.ca. Be part of Team Source now!

#INDHP

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More about this job

Responsibilities

Lead daily store operations and manage, coach, and develop employees while maintaining high standards of customer service. Drive sales performance, support showroom sales, oversee merchandise and administrative processes, and coordinate store activities with warehouse, delivery, and other departments.

Requirements

Requires 5+ years of management experience leading warehouse, sales, or administration teams; prior office-furnishing store management experience is strongly preferred. Candidates should demonstrate leadership, coaching, accountability, sales and customer-service capabilities, sound judgment in handling employee issues, cross-department collaboration, and strong Microsoft Office skills.

Skills

Store Management
Team Leadership
Employee Coaching and Development
Sales Growth
Consultative Selling
Customer Service
Performance Management
Recruitment and Onboarding
Business Development
Conflict Resolution
Inventory and Merchandise Management
Purchasing
Order Administration
Warehouse Coordination
Delivery Coordination
Microsoft Office

Benefits

Health and Dental Benefits
Health Spending Account
Employee Assistance Program
Employee Discounts
Competitive Base Salary
Incentive Compensation
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Office Furniture
Store Operations
Sales Management
Team Leadership
Customer Service
Consultative Selling
Sales Goals
Business Development
Competitor Monitoring
Recruitment
Onboarding
Offboarding
Product Knowledge
Showroom Sales
Cash-Out Process
Merchandise Purchasing
Requests for Quotes
Product Ordering
Product Transfers
Merchandise Returns
Promotional Displays
Clearance Pricing
Warehouse Operations
Delivery Coordination
Facility Management
Microsoft Word
Microsoft Excel
Microsoft Outlook

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