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Added 20 mins ago
MI
Restaurant General Manager - The Bessborough Hotel
Marriott International
Saskatoon, SK
- Full-time
Responds in a timely manner to customer service department request.
Added 20 mins ago
MI
Assistant Manager Food & Beverage Operations
Marriott International
Quebec, QC
- Full-time
Provides excellent customer service to all employees.
Added 20 mins ago
MI
Pastry Chef
Marriott International
Vancouver, BC
- Full-time
Empowers employees to provide excellent customer service.
Added 20 mins ago
SD
Pharmacy Manager
Shoppers Drug Mart
Airdrie, AB
- Full-time
Role Description The Pharmacy Manager is responsible for overseeing daily pharmacy operations in an on-site, full-time role located in Airdrie, AB. This includes managing prescription…
Added 20 mins ago
W
(CAN) Customer Service Manager
Walmart
Edmonton, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 20 mins ago
LC
Store Manager, Franchise Full Time Day Greenlight Requisition
Loblaw Companies Limited
Nackawic, NB
- Full-time
Added 1 hour ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
The General Manager translates Indigo’s strategic priorities into entrepreneurial, locally relevant execution that strengthens community connection and brand affinity while delivering a…
Added 1 hour ago
W
Full-Time Self Checkout Attendant
Walmart
Yarmouth Indian Reserve No. 33, NS
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
W
Full-Time Cashier
Walmart
Yarmouth Indian Reserve No. 33, NS
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
BS
Bilingual Technical Help Analyst
Bilingual Source
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
You will be the first point of contact for Tier 1 technical support, assisting real estate professionals with system access, password resets, listing visibility, and more. Your clear…
Added 2 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
The General Manager translates Indigo’s strategic priorities into entrepreneurial, locally relevant execution that strengthens community connection and brand affinity while delivering a…
Added 3 hours ago
TH
Shift manager - fast food restaurant
Tim Hortons Québec
Milton, ON
- Full-time
Ensure that food and service meet quality control standards
Added 3 hours ago
H
Associate Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
Work with the Service Manager, Coordinators, and Service Teams to ensure service work meets scope, schedule, and customer expectations
Added 3 hours ago
RC
Night Auditor
River Cree Resort & Casino
Enoch, AB
- Part-time
Is empowered to provide excellent customer service within guidelines.
Added 3 hours ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Enoch, AB
- Full-time
Administrative support for the Sales Manager and Sr. Sales Manager. Responsible for managing less complex group/catering-related opportunities. Ensures business is turned over properly and…
Added 3 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 3 hours ago
SC
Cashier/Grocery Clerk
Safeway Canada
Terrace, BC
- Full-time
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 4 hours ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Halifax Shopping Centre
Taymax Group
Halifax, NS
- Part-time
…positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and…
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in…
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Sorel-Tracy, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in…
Added 4 hours ago
AH
Supply Coordinator
Alberta Health Services
AB · Edmonton, AB
- Part-time
Reporting to the Manager, Operating Room Supply Chain - CPSM Edmonton Zone and working in close collaboration with Operative Services management for RAH DTC OR, OSC OR, UAH OR, STO OR, MAZ…
Added 4 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 4 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Restaurant” as an Indigenous experience for our customers through a ‘customer comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 4 hours ago
AH
Trainer - Provincial Training Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…learning modules (e-learning). You will also provide excellent customer service and end-user support to staff using organizational applications and…

South Hall Banquet & Wedding Palace Ltd

Operations Coordinator

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 29, 2027
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Overview

The Operations Coordinator supports smooth, organized day-to-day office operations by coordinating administrative processes, maintaining records, and helping teams stay informed. This sector-neutral role brings together front desk support, bookkeeping, payroll, human resources, and vendor coordination.

Key Responsibilities

Office Administration & Front Desk

Coordinate front desk coverage, manage multi-line phone systems with professional phone etiquette, and route inquiries to the right colleagues.
Manage the front desk, answer phone calls, respond to emails, and handle client inquiries professionally.
Greet clients and visitors, coordinate appointments, and maintain organized records.
Assist with preparing event documents, schedules, checklists, and reports.
Support payment tracking, invoice records, and basic bookkeeping-related tasks as required.
Organize office workflows, track administrative tasks, and communicate updates to support reliable daily operations.

Client Handling & Communication

Communicate with clients regarding event details, schedules, and operational requirements.
Respond to questions professionally and ensure timely follow-ups.
Coordinate client requirements with the Office Manager and Operations team.
Escalate pricing, contract changes, and other approvals to management when required.

Event Operations & Coordination

Coordinate the operational planning and execution of in-house and outdoor catering events.
Review event schedules, timelines, setup plans, and service requirements.
Coordinate with the Office Manager, Head Chef, and Floor Lead to ensure event readiness.
Oversee setup, service coordination, breakdown, and cleanup.
Assist hands-on with floor management, serving, setup, and cleanup when required.

Staffing & Team Management

Arrange and confirm servers, bartenders, DJs, security, and other event staff.
Assist with human resources administration, training and development, and team management, including supervising staff where appropriate.
Communicate staff assignments, monitor attendance, and arrange replacements when needed.
Ensure staff understand their responsibilities and follow company standards.
Address staffing and operational issues promptly.

Outdoor Catering & Logistics

Coordinate transportation, loading, equipment requirements, and event delivery schedules.
Ensure required staff, equipment, and supplies are ready for dispatch.
Work with the kitchen and floor teams to ensure timely event execution.
Communicate with vendors and suppliers regarding operational arrangements.

Records & Reporting

Maintain filing systems and clerical records; support bookkeeping, QuickBooks tasks, payroll administration, budgeting, and vendor management.
Maintain accurate operational records, schedules, and event documentation.
Assist with payment tracking, invoice organization, and basic bookkeeping tasks where required.
Report operational issues, damages, staffing concerns, and follow-up requirements to management.

Qualifications & Requirements

Previous experience in office administration, operations, hospitality, catering, or event management.
Valid BC driver's licence is mandatory.
Strong communication and customer service skills.
Experience with front desk management, phone calls, emails, and client handling.
Excellent organizational, multitasking, and problem-solving abilities.
Basic computer skills, including email, spreadsheets, and document preparation.
Ability to work flexible hours, including evenings and weekends, depending on event schedules.
Willingness to assist with hands-on event setup, serving, and cleanup when required.
Bookkeeping or accounting experience is an asset.
Ability to work independently while coordinating effectively with a team.

Ideal Candidate

Professional, dependable, and well-organized.
Comfortable handling both office administration and event operations.
Client-focused, proactive, and calm under pressure.
Able to manage competing priorities and take responsibility for completing tasks.
Willing to step in and support the team wherever needed.

Benefits:

Casual dress
Company events
Discounted or free food
Flexible schedule
On-site parking

Licence/Certification:

Driving Licence (required)
Work Location: In person

Apply About employer

More about this job

Responsibilities

Coordinate daily office administration, front desk coverage, client communications, records, and basic bookkeeping and payroll tasks. Plan and support catering event operations, including staffing, logistics, setup, service, cleanup, and coordination with vendors and internal teams.

Requirements

Candidates should have experience in office administration, operations, hospitality, catering, or event management, along with strong communication, organizational, customer service, and problem-solving abilities. A valid BC driver's licence is mandatory; candidates must also be comfortable with flexible hours and hands-on event support.

Skills

Office Administration
Front Desk Management
Customer Service
Client Communication
Event Coordination
Event Operations
Staff Scheduling
Team Supervision
Vendor Coordination
Logistics Coordination
Recordkeeping
Bookkeeping
Payroll Administration
Time Management
Problem-Solving
Communication

Benefits

Casual Dress
Company Events
Discounted Or Free Food
Flexible Schedule
On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Front Desk
Phone Systems
Client Inquiries
Event Planning
Catering
Event Schedules
Staff Scheduling
Human Resources Administration
Training And Development
Payroll Administration
Bookkeeping
QuickBooks
Invoice Tracking
Budgeting
Vendor Management
Transportation
Logistics
Equipment Coordination
Filing Systems
Operational Records
Customer Service
BC Driver's Licence
Spreadsheets
Email
Document Preparation

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